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Bias question

EDIT SO YOU DON'T READ THIS UNLESS YOU WANT TO: The issue was solved, thanks!

I decided to get bias fx this morning, even though I swore I'd not give PG any more money. Anyway, it's been a while since I used bias amps, but I opened the svt from bias fx in bias amps.

So here's the question- how do you save amps in bias? There's no save icon (a YouTube video showed one , maybe they eliminated it?), and I can't upload to tone loud, every time I try to sign in (non Facebook) it says there's a network problem. But when I try to sign up with that email it says I already have an account. And, I can download from tonecloud.

Question 2- I downloaded an amp from tonecloud, it goes in the custom amp category. Then when I click on one of the "quick save" presets, it goes back to what I had there, and the tonecloud amp disappears in the selection of available amps, replaced by the one I have open. If I click on the other amp in there (positive grid custom something or other) the amp I downloaded appears again but not the amp I made in the quick save slot.

Hopefully these make sense. Is the file management really this bad? If so I'm requesting a refund on bias fx and deleting bias.

Thanks, shouldn't be this hard!

Edit: a reinstall did not solve the issue, and I just opened jamup, where I also can't sign into tonecloud, it's saying I have no internet connection. That's not true in the case of either app since I'm posting on here from the same device.

Edit 2: I was able to sign up for tonecloud using my iCloud email address. But, any mod I made to the svt replaces the factory setting? Apparently it does.

So, I'm leaving for my sound gig, before I pull my hair out! If anyone has some info please share!!

Comments

  • @mrufino1 said:
    ...how do you save amps in bias?

    With the little arrow pointing down on the right side of the trash icon.

  • Yes, thanks! I discovered that a little while ago, for some reason I was thinking it meant to download from tonecloud. Brain fart day... I'm not sure why I didn't check that button!

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