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IOS10 trouble with Steinberg UR22mkII ?
Hi,
I need help 
Updated to IOS10.01 on my IPAD AIR2. Now i have big trouble with theSteinberg UR22mkII interface(latest firmware 1.02.) and all audio apps that use the input. (BIAS, AMPLITUDE, etc.) Crackles and burst noises and stuttering. Before IOS10 it runs like a dream.
Output from Safari or Youtube is fine and ok. I reboot the device several times but the same issue.
Is there anybody who had the same interface and IOS10 and it works ok?
p.s.:
To make the sh-- perfect i updated my Iphone SE so i can exclude that it is only an issue with the IPAD. I get the same audio problems on my Iphone. 
Comments
Hello,
damm i read in the Steinberg forum that more user of the UR interfaces have thes issue. I did not read this thread before. To late for me
I hope they will fix it soon.
Surprices like this is why i only updated my phone, not ipad. Also own ur22.. I dont think its ever a good idea to update to latest ios unless you dont need stuff to work
I updated because Steinberg annouced Cubase 2.0 is IOS10 ready. But i couldn´t imagine that they had not tested it with their own interfaces.
Same here.. Both my iPad and iPhone no longer work with my UR22mkii since updating to iOS 10. I'm hoping for a fix very soon.
Hi Reuben,
Please send messge to steinberg support. Because they don't start to investigate what causes this issue, if only a few post in different forums. I think there must be something different in IOS10 with the class complient and the sample rate.
My UR242 works fine with IPhone 6s+ 10.0.1. Both inputs and outputs. No latency or crackling.
hi locosynth,
thanks for your reply, so it looks like only the UR22mkII and UR44 has the issue. Mmmh, i hope that steinberg know the difference between the architecture of these devices very well.
I haven't updated my iPad Pro yet. Makes me nervous. I have an air 2 also, maybe I will update that and see what happens and if it works, go for it. UR 22 and 44 are older devices relative to 242, maybe they changed something.
Hi,
Just updated to iOS 10.02 but the same issue occurs.
Now weekend and no chance for a fix . We have to wait for the next week.
Hi all,
Please have a look at the following Steinberg news regarding the UR interface issues on iOS 10:
http://www.steinberg.net/en/newsandevents/news/newsdetail/article/ur-series-issues-with-ios-10-3902.html
Best,
Lars
So no problem with UR44 then?
Hello,
At least not for the moment, users have not reported issues with the UR44. In any case we will inform you about it as well.
Best regards,
GN
hello DeVlaeminck,
that is how Steinberg works, ... only tested by the unintentionally betatester. User had to find the bugs!
Dear Steinberg teamer you had only 7 different audiointerfaces in your UR-Serie, to test the compability with IOS10 is done in 30 min. max, but it seems it is asking to much for this kind of support. A pity but that is the way to dig your own grave.
You bring cubasis2.0. on the way ready for IOS10 and you don´t test it with your own hardware?
>
Cubasis 2 has been tested with all compatible UR devices in iOS 10 before release.
Our Cubasis tester gave the devices in question another test drive once we've read the postings.
In both cases the problem did not appear at least in our testings, and the issue seems to be related to specific settings/situations.
As stated in the Steinberg news the responsible hardware department team started evaluating the problem and will provide a solution soon.
On a side note:
Given the great number of iPad devices that are compatible you will not make it in 7 x 30 minutes to perform the tests.
We've also made the experience (in various other test areas) that two iPads of the same type can behave different.
Cubasis 2 and Cubasis LE 2 are given long and extensive alpha and beta testings to be completed by final regression tests before being ready to be released to the market.
Best,
Lars
Hello LFS,
what kind of specific settings/situations do you mean?
My whole band are using an Ipad or iphone. 6 different devices with different settings. Iphone SE, Iphone6s, 3x ipad air2 and 2xIpad air!
All updated to IOS10.02 I´m a the only one with the UR22mk2.
After your thread I tested the UR22mk2 it with all devices and all have the same issue!
Maybe our whole band are not lucky guys, but I don´t believe in your theory, because there is an general fault with the core compliant implementation and the mk2. I tested it with my IpadAir2 with reset and factory defaults only installed Cubasis and Bias so I mean this is not a specific situation or setting.
All devices works well with the focusrite and the Irig HD, independently what kind of setting or specific situation.
This specific settings/situations syndron may the reason of a lot of different problems in WinX or OSX OS.
best regards
Andreas
@insector I might be off here a bit but is the 'firmware' on the UR22mk2 'up-to-date'?
http://www.steinberg.net/index.php?id=12353&L=1
I'm asking because I've had issues with iOS compatibility with other products and a firmware update has solved most of them.
Hi,
YES, of course it is up to date, i would never say there is bug if i had not the latest firmware installed. Steinberg had confirmed the bug too.
Hello all,
Our Development team has found the fix for the issues both the UR12 and the UR22mkII show on iOS 10.
The release of a firmware update to address this is scheduled for mid October.
We apologies for any inconvenience this might have caused you, we will release another announcement as soon as the firmware is available.
Best regards,
GN
Dear all,
Please note that firmware updates to address the issues on iOS 10 are now online both for the UR22mkII and the UR12. Please find them on the corresponding download pages:
UR22mkII
http://www.steinberg.net/index.php?id=12353&L=1
UR12
http://www.steinberg.net/en/support/downloads_hardware/downloads_ur12.html
Best,
Lars
This has addressed my issue with my UR22 MKii and my iPad Air 2 iOS 10.3.2
Where Audio DATA was dropping out with glitches during Playback / Recording.
Thanks guys.