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“Master FX-Classic effects” will not update on my iPad Air 2 128
Some time ago I purchased the bundle of four “Audio Mastering series by iMusicAlbum”. For some reason “Master FX-Classic effects” would not update on my iPad Air 2 128 so I figured I would delete it and then reinstall it. After I deleted it, I looked in iTunes (on my iPad) to reload it and it was nowhere to be found but all the other “Purchased Not on This iPad” apps were present. So I tried to load it via iTunes online, and it got the prompt “Cannot connect to iTunes Store”. As a test, I then tried to reinstall another app I deleted some time ago (as I did not use it and it was free) and it reloaded just fine.
I am not sure if you can assist but if you can, why is “Master FX-Classic effects” not listed on my iTunes “Purchased Not on This iPad” when I did purchase it in the bundle, why do I get the prompt “Cannot connect to iTunes Store” when I can connect to the iTunes Store, and why can't I reinstall it?
See here https://itunes.apple.com/ca/app-bundle/audio-mastering-series/id945960166?mt=8
Comments
Bundles can be a pain. I would just contact iTunes Store support, not to be confused with iTunes support
https://expresslane.apple.com/GetproductgroupList.do?&PRKEYS=131629
I followed your link and everything works as it should. Maybe you are having network/internet issues? I've had this happen to me but eventually it works.
I'll do that telecharge, I did not know bundles can cause grief. Hi anickt, yes the link works, but I cannot reinstall, etc.
I went that link and was able to reinstall everything. FYI
Very interesting and much thanks! I went to that link again (at your suggestion anickt) and since I had just purchased Group The Loop (yeah sale!) I was already logged in to my iTunes account, and when I tried again to download “Master FX-Classic effects” it did install this time, so thank you very much.
I emailed iTunes Customer Support (telecharge's suggestion and thank you as well) and I have received a case number etc. but I may not need further assistance depending on whether I've been changed twice or not. I emailed them back letting them know all this.