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Neosoul-keys studio won’t let me download

I’ve had Neosoul keys for a couple of weeks now and love it. For some reason many of the mechanical noises aren’t sounding, so I thought I would delete the app and re-load. Gone to the new ios11 app store, and it doesn’t give the option of downloading it, only buying it again - please help. I need it for a gig this weekend, can’t find out how to contact the developer. Thank you

Comments

  • @rhaley can you see it in your Purchased tab within the App Store?

  • @Proppa said:
    @rhaley can you see it in your Purchased tab within the App Store?

    No, its blank after doing an ios11 install

  • Try signing out of the App Store and then sign back in, if that is possible...? Also try a restart if you haven’t yet since updating. That cleared up a bug I was having with the files app.

  • @brice said:
    Try signing out of the App Store and then sign back in, if that is possible...? Also try a restart if you haven’t yet since updating. That cleared up a bug I was having with the files app.

    That’s was it - simple. Thanks - i panicked!

  • @rhaley said:

    @brice said:
    Try signing out of the App Store and then sign back in, if that is possible...? Also try a restart if you haven’t yet since updating. That cleared up a bug I was having with the files app.

    That’s was it - simple. Thanks - i panicked!

    Understandable. You’re welcome!

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