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iOS Sampletank volume issues
Hey there. I use Sampletank and wondered if anyone else here noticed this bug I am experiencing. What I noticed is that there seems to be some latency in how the volume affects the sound playing played. When I reduce the volume it takes a second or more to here the adjusted setting. I noticed that so in order to test it I used a pedal which sent CC07 and turned the volume quickly from 127 down to zero while playing some notes. You can see it in the video on this link where the 3rd knob is volume and it is moved with my pedal quickly down to zero. You will hear notes continue to play even though the volume is clearly set to zero. I tested it with cutoff and other knobs but they seem to be ok and this latency seems to only apply to volume for a layer or the master volume.
I reported this issue of course to IK Multimedia however they have said they cannot reproduce it on their end and suggested I reinstall the app. I had already told them I re-installed both the paid and the free app and I had just freshly installed it on a second iPad. In addition, I installed it on a friend's iPad and he had the same issue so I thought I would reach out here to this community since it seems many of you have Sampletank.
Thanks.
Howard
Comments
This is definitely a bug that needs to be fixed. Their support is either lazy or incompetent because I am having the same issues and so is a friend of mine that is using it. It is refreshing to see that other people are having the same problem.
What are your ticket numbers?
Hi there, Theiceman20. Thanks for confirming it for me and thank you ikmultimedia for reaching out. They have contacted me directly through the support ticket I had already opened and it looks like they are working on it. Awesome! I hope it gets worked out soon.