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Comments
It's like your moral rights under British copyright law - they are only valid if you assert them explicitly in the work. I think I already said this.
‘Moral rights’?
No, that’s wrong. You don’t have to state copyright ownership, it automatically belongs to the original artist/creator, unless they have specifically signed over all their rights to the original work. People do it, yeah, but you don’t have to. In the UK anyway.
The pop-up isn’t about that anyway.
I'm not talking about copyright ownership, I said you need to assert your moral rights for them to apply. From memory, your moral rights are about attribution and integrity and they persist even if you sell the copyright to someone else (in fact that's their purpose).
I didn't say it was, I was drawing a parallel. Like your moral rights under British copyright law, the exclusion to the EU 'refund' rule has to be stated at the point of sale for it to apply.
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Exactly.
Okay, there will be people who take the piss, asking for refunds on everything they buy. But people like most of us here who buy a lot, over a year - and keep it - should not be subject to what amounts to bullying from Apple. Especially when what they are telling us is wrong and contravenes UK law.
That said, this is Apple, a 1.4 billion dollar corporation that is, to all intents and purposes, untouchable. No one at Apple gives a shit what any of us thinks.
With so many people willing to cheat the system, I hardly think we can complain when we get a bit of push-back.
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That’s like saying we’re all guilty until proven innocent. Apple knows what they are saying is not legal, but continue to say it regardless. Pushing back against legitimate and regular customers is surely counterproductive.
Right, now you’ve explained the link between the two, in bold text, I understand why you’re making this point.
Back to the pop-up: where a company states anything about its returns policy, they should ensure this does not mislead consumers about their legal rights (Consumer Rights Act 2015). So it’s good practice to state this - for example, 'this policy is offered in addition to your legal rights'. The pop-up text doesn’t do this. That’s my point.
Are they monitoring this channel!
For the first time in ages, I bought an app and did not get the annoying statement. So I bought another one, and same thing again!
Free (of bull) at last, or just a glitch in the Great Machine?
Same here in Norway. The consumer laws says you have at least 14 days to regret a buy.
Yep, me too - just bought Tardigrain and no pop-up.
It is just a game Apple plays with you. The philosophy here is not "it just works", but "it is just a game to fool you". Apple makes their own rules.
(hint from an ex-internal: To really get blacklisted you need at least two phone calls with Apple Care Itunes support within one year)
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That was one of mine, too.