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Thumbjam on iPhone X - no sound and broken UI

johnfromberkeleyjohnfromberkeley
in General App Discussion

Is anyone else having problems with thumbjam on the iPhone X, 11.3.1. Can’t even get to prefs or instrument menu. Screenshot:

Comments

  • johnfromberkeleyjohnfromberkeley

  • yowzayowza
    edited May 2018

    You have two instruments with the keyboard size set differently for each instrument ie one instrument’s keys are larger than the other. This is something you can adjust.

    Is that what you’re talking about? I’m on Air 2 so something may be off for you on iPhone X. You may have hidden the menu button?

  • johnfromberkeleyjohnfromberkeley

    @yowza said:
    You have two instruments with the keyboard size set differently for each instrument ie one instrument’s keys are larger than the other. This is something you can adjust.

    Is that what you’re talking about?

    Nope, that’s intentional.

    I’m on Air 2 so something may be off for you on iPhone X. You may have hidden the menu button?

    Notice the instrument window is in the wrong place, and does not display any instrument names. @sonosaurus

  • sonosaurussonosaurus
    edited May 2018

    @johnfromberkeley, some people have reported this strangeness also, are you in a position to delete and reinstall it? Be sure to download all of your custom instruments, recordings, and presets before you do so. I know that may actually be hard since you can't get to the Prefs->Wifi Transfer, but you should be able to if you use the Apple Configurator 2 ( https://support.apple.com/apple-configurator ) to save the user data from ThumbJam (and later restore it).

  • JanosaxJanosax

    I’ve exactly that issue on iPhone 7 Plus seems related to last iOS update as it appears just after if I remember correcty.

  • JocphoneJocphone
    edited May 2018

    Works fine on my X on 11.3. Haven't jumped to the .1 patch yet.

  • johnfromberkeleyjohnfromberkeley

    @sonosaurus said:
    @johnfromberkeley, some people have reported this strangeness also, are you in a position to delete and reinstall it? Be sure to download all of your custom instruments, recordings, and presets before you do so. I know that may actually be hard since you can't get to the Prefs->Wifi Transfer, but you should be able to if you use the Apple Configurator 2 ( https://support.apple.com/apple-configurator ) to save the user data from ThumbJam (and later restore it).

    Worked perfectly!

  • JanosaxJanosax

    @johnfromberkeley said:

    @sonosaurus said:
    @johnfromberkeley, some people have reported this strangeness also, are you in a position to delete and reinstall it? Be sure to download all of your custom instruments, recordings, and presets before you do so. I know that may actually be hard since you can't get to the Prefs->Wifi Transfer, but you should be able to if you use the Apple Configurator 2 ( https://support.apple.com/apple-configurator ) to save the user data from ThumbJam (and later restore it).

    Worked perfectly!

    You’ve reinstalled it?

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