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Dear INTUA....can you help me open my BM3 project that I spent three hours on please?

Dear Intua,
I am posting here due to volume of participants compared to your own forum.
What an incredible app BM3 is.
Seriously..it has done me proud.
And the power is awesome.

However, l cannot reopen today’s project.
I have updated my iPad to the latest update, just in case that was blocking it.
BM3 opens other sessions...but this just times out and closes the app.
It started to do this when l duplicated a track.
The session wasn’t that big, and only had one iSEM auv3.
I could save backups in future by renaming every so often...but for the moment how can I open this session that I put hours of work into please?
Thanks
IOSSOS.

Comments

  • Session size was just over 1mb!

  • edited March 2021

    You can send it to me. I’ll try opening it in the stable and beta version.

    Also... no forum - no matter how busy with users - is a good substitute for contacting the dev directly.

    https://intua.zendesk.com/hc/en-us/requests/new

  • Comments accepted with thanks.
    tk32...l have submitted a form to Intua.
    Still an incredible append excellent company.

  • App=append

  • Random idea: Go to Settings > General > Storage and wait for the list of individual app storage sizes to come up. Scroll down to find iSEM. Tap it, and select "Offload App". This will temporarily uninstall iSEM without losing any of your presets. Now, try to open your project in BM3. Hopefully the project will open but won't have the iSEM loaded.

    If so, then there are a couple of ways you can go. One idea would be to close everything down (without saving the project!) and tap on iSEM from the home screen. This will reinstall iSEM. After it reinstalls, try opening that session again. It might work. If not, then offload iSEM again and re-open the session, add the iSEMs back in, and bounce one or both of the tracks to audio tracks, then remove the bank.

    oh ... and I assume you've rebooted your device? If not, try that before any of the above. I always assume people have tried rebooting, but surprisingly often they have not, and that fixes it.

  • @wim said:
    Random idea: Go to Settings > General > Storage and wait for the list of individual app storage sizes to come up. Scroll down to find iSEM. Tap it, and select "Offload App". This will temporarily uninstall iSEM without losing any of your presets. Now, try to open your project in BM3. Hopefully the project will open but won't have the iSEM loaded.

    If so, then there are a couple of ways you can go. One idea would be to close everything down (without saving the project!) and tap on iSEM from the home screen. This will reinstall iSEM. After it reinstalls, try opening that session again. It might work. If not, then offload iSEM again and re-open the session, add the iSEMs back in, and bounce one or both of the tracks to audio tracks, then remove the bank.

    oh ... and I assume you've rebooted your device? If not, try that before any of the above. I always assume people have tried rebooting, but surprisingly often they have not, and that fixes it.

    Hi wim,
    Done all that ....makes no difference..
    Hopefully Intua can sort it...
    Thanks
    IOSSOS.

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