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About mandatory two- and three-year warranties

edited May 2021 in Other

Quick question for an article I'm writing. Spain just mandated a 3-year warranty for all goods sold. Germany has a two-year warranty already, and German retailer Thomann had a three-year warranty.

Do any of you prefer Thomann over other sellers because of this warranty?

Do you have any good stories about fixes?

I had an H9, and one of its buttons stopped working after a couple of years. Thomann sent it back to Eventide, and after a month or two, offered me a refund or replacement. So I always buy from Thomann if possible.

Comments

  • edited May 2021

    Thomann are great, I have bought quite a few things from them, but as a UK resident it's no longer viable to use them because they are now subject to import taxes after Brexit. So anything I buy from them will now cost quite a lot more, once import duty and VAT get added on.

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