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[NVM] - iCloud Restore fixed device charging
Update: Next day the problem reappeared. It appears this did not fix the root issue. Why it worked overnight, but no longer, I cannot say.
Please disregard the rest of this thread. I don't want anyone recovering their iPad for no reason.
Just leaving this here in case anyone runs into this issue.
My wife's Air 2 appeared to have finally up and died today. It shut down and gave the totally dead battery icon. Plugging it in to a charger it would just sit forever on that icon as though it wasn't charging. Un plugging and re plugging it would sometimes make it boot, whereupon it would show the battery as 100% charged ... but then die back to the dead battery icon again within 30 seconds. No amount of charging or any combination of restarts would bring it back up.
I thought "Well crap, the battery is toast, I wonder if mine is next?".
But, it's fixed now, and a full reset and restore from recovery mode was the fix. I found an article about how to put the device into recovery mode here: https://support.apple.com/en-us/HT201263. This gave me the choice of "Update" to reinstall and update the operating system without loss of data or "Restore", which erases everything and updates the OS like a new install. Update didn't fix the problem, but Restore did! The process prompted me to hold her iPhone close to the iPad, and it automatically restored passwords, iCloud settings, etc. Then it asked if I wanted to restore from iCloud backup, which I did.
Voila! It's completely back to normal. What corrupted user data could have caused that weird kind of battery / charging glitch, I can't imagine.
When I told my son about this, he mentioned that he has had the exact same experience twice on a newer device, so I figure it may be the case for others as well. Posting now for future reference.
Comments
Thank you, this is a really valuable information. I hope I never need it though
@wim Did that device run low on free storage before it happened?
Useful info. Weird and slightly worrying that this ended up likely being a software issue rather than a hardware one, though of course a very good thing that it was not for you
Surprising and good info.
With all the iCloud blabla, sucks we still need to plug it into a computer for recovery.
I don’t have acces to one (do have 200GB iCloud) and according to Apple this is the way to go…
No, I don't think so. But I didn't specifically check since it would die too quickly to get to the settings app to check.