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JimAudio Poison-202 AU install limit on MacOS
I bought myself a new MBP with the M1 Pro chip and 1tb storage. I am really enjoying my new machine and everything works great on it except for the problem I’m having registering Poison-202.
I installed Poison-202 and opened Logic Pro and then opened the Poison-202 AU plug-in. I then had to type in my serial number that I received via email when I purchased it but every time I enter the serial number I get a message telling me I’ve reached an install limit. This is utter BS! The only other Mac I have Poison-202 installed on is my M1 Mac Mini as I deleted Poison-202 on my other Macs when I cleared the hard drive on those machines.
What angers me more is that there was no mention on JimAudio’s website that there was a limit of how many Macs this can be installed on. I have tried deleted Poison-202 on my M1 Mac Mini but still I get the same message in my new MBP when I try to enter the serial number. This is utter BS!
I have emailed the developer for a fix but I’m still awaiting a reply. I fear he may no longer be active now with Poison-202.
Comments
Are you referring to the iOS version running on a M1 Mac? If you are talking about the Mac version, how shall we know? This is primarily an iOS musician forum.
@jimpavloff is usually very responsive when issues regarding his apps pop up...
When you have an application that has a limited number of installs, you can’t just delete it. There is usually an uninstall process you need to complete.
Can you install the iOS version on a M1 MacBook?
@cyberheater not for this app, there is a separate purchase required. I had been looking at the desktop version of Poison at the weekend coincidentally but I have to admit that the price put me off a little and I could not see evidence of it ever going on sale.
@Artmuzz as you own the app then may I please ask a little favour and could you check whether a GarageBand project including Poison on iOS (if you have it, that is!) imports cleanly into Logic without complaining about the plugin being missing? If the preset you used on iOS also appears in Logic then even better. I don’t want to purchase the desktop app if it has a different internal plugin ID to the iOS version as I want to avoid having to manually load the plugin and settings. Edit: I realise that at the moment you might not have a working install so sorry if that is the case.
Yeah, I just received an email from him. I have replied back and awaiting another reply.
I uninstalled Poison-202 from my other Macs when I reformatted the hard drives on those machines so now I only have it installed on my Mac Mini M1 and my new MacBook Pro M1 Pro but I’ve mentioned this to Jim Pavloff in the email.
When I say deleted I mean I uninstalled the plug-in by deleting the AU component and vst and vst3 plugines from the Audio plugins folder.
Unfortunately, there isn’t a user account on the JimAudio website so I can remove the install on one of my Macs so I can install it again on a new Mac.
Which is my major beef with count-based activations. When that scheme is implemented you really need to provide the user with a centralized management system to deallocate activations from dead/offline systems.
Yes I know that but I thought at least someone would be using a Mac and the Mac version of Poison-202 so I posted just to see.
As already stated, there should have been an actual uninstall process, not just deleting files. In Windows, that's the Add/Remove Programs menu that runs a uninstaller provided by the app. Doesn't MacOS have such a thing?
No, unfortunately with MacOS you have to manually delete apps and plugins as there is no Add/Remove menus that run uninstalled on MacOS unlike on Windows.
I just received a reply from the developer Jim Pavloff and he has uninstalled the Poison-202 installs on my Macs on his side. So the install numbers have been reset and I am now able to install and register Poison-202 on my new MacBook Pro.
On the Mac, most applications are simple self contained App bundles. Deleting the bundle uninstalls everything. For things that install into system locations, like AU's can, then the installer should contain an uninstall path. But that doesn't seem to be the issue here. It sounds like the verification for the serial number calls back to a server that tracks the number of installs. In cases like that, there needs to be a way for the user to disable a verification on the server side.
Exactly. They need to deauthorize the prior installs in order to adhere to the install limits.