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Synthmaster 2 update seems to have altered some presets - FIXED WITH 29/6 UPDATE

2

Comments

  • @Samu said:
    @lbiyikoglu Something is definitely not working properly with the the IAP restore procedure in Synth Master 2!

    When I select 'Restore IAPs for Synthmaster Player' it seems like the app picks and downloads a file at random and in some cases when the download has finished an already loaded bank can just 'vanishes' or the app 'crashes'.

    Why not simply allow us to pick pack in the 'KV311 Audio Shop' and just restore it???

    I can filter by 'Purchased' and select a pack and when I tap Restore IAP the only options are the 'native' SM2 IAPs ('Desktop Presets Upgrade' in my case) and the Synthmaster Player IAPs can't be selected in the list even when I can filter them out at see the as 'Purchased' in the app.

    I finally got the cloud patches downloaded but even that took several attempts and required multiple re-install of the app to avoid 'sever errors'...

    On top of that each attempt to try and download the IAPs results in an avalanche of 'spam/promo mail'.

    To be totally honest SM2 is pretty close to the worst IAP experience on iOS!
    (I'm setting up my new M1 iPadPro and SM2 is the only app from a coupe of hundred that gives me these kind of IAP head-aches!).

    Sure the problem might be 'solved' if I buy the full SM2 expansions instead of trying to restore those from Syntmaster Player but that's a route I will NOT take, sorry...

    Cheers!
    /Samuel

    i agree with you Samu. I've recently tried downloading the public/cloud presets a few times - usually they download - but where do they go? Once I'm off wifi they don't appear anywhere... I've given up on that. I really like the sounds of SM2, and was thinking about getting the desktop expansion with this sale - but I'm hesitant to because of issues like you've had.

  • @Samu said:
    @lbiyikoglu Something is definitely not working properly with the the IAP restore procedure in Synth Master 2!

    When I select 'Restore IAPs for Synthmaster Player' it seems like the app picks and downloads a file at random and in some cases when the download has finished an already loaded bank can just 'vanishes' or the app 'crashes'.

    Why not simply allow us to pick pack in the 'KV311 Audio Shop' and just restore it???

    I can filter by 'Purchased' and select a pack and when I tap Restore IAP the only options are the 'native' SM2 IAPs ('Desktop Presets Upgrade' in my case) and the Synthmaster Player IAPs can't be selected in the list even when I can filter them out at see the as 'Purchased' in the app.

    I finally got the cloud patches downloaded but even that took several attempts and required multiple re-install of the app to avoid 'sever errors'...

    On top of that each attempt to try and download the IAPs results in an avalanche of 'spam/promo mail'.

    To be totally honest SM2 is pretty close to the worst IAP experience on iOS!
    (I'm setting up my new M1 iPadPro and SM2 is the only app from a coupe of hundred that gives me these kind of IAP head-aches!).

    Sure the problem might be 'solved' if I buy the full SM2 expansions instead of trying to restore those from Syntmaster Player but that's a route I will NOT take, sorry...

    Cheers!
    /Samuel

    Restoring process for the items purchased through Apple and purchased through our site are different. I'll work on a simpler way to combine all these into one list.

  • All solved now! Can't thank you enough @lbiyikoglu :sunglasses:

    My new 11" M1 iPadPro is soon 'ready for action' (I get 'dizzy' when I compare it to my trusty old iPad Air 2).

    Sorry for the 'outburst' but even the sun has it's dark spots :wink:
    /Samuel

  • @Samu said:
    All solved now! Can't thank you enough @lbiyikoglu :sunglasses:

    My new 11" M1 iPadPro is soon 'ready for action' (I get 'dizzy' when I compare it to my trusty old iPad Air 2).

    Sorry for the 'outburst' but even the sun has it's dark spots :wink:
    /Samuel

    So what was the real problem and what was the solution? This is like arriving at the deus ex machina ending of a long drama.

  • @NeuM said:

    @Samu said:
    All solved now! Can't thank you enough @lbiyikoglu :sunglasses:

    My new 11" M1 iPadPro is soon 'ready for action' (I get 'dizzy' when I compare it to my trusty old iPad Air 2).

    Sorry for the 'outburst' but even the sun has it's dark spots :wink:
    /Samuel

    So what was the real problem and what was the solution? This is like arriving at the deus ex machina ending of a long drama.

    PM...

  • Nat Life Disco Funk IAP says purchased although I never bought it, so I can’t buy it. @lbiyikoglu, you and I have had quite a few emails exchanged regarding IAPs a while back, more or less exactly the same issues as for @Samu.

    Please make a thorough overhaul of the IAP function in both SMOne and SM2 for iOS, I think we would all appreciate it. Yours is a great synth, but issues like these makes me look elsewhere and nowadays there is stiff competition and it is just a fact that other vendors IAP functions are more reliable. I have never had these issues with other synths, never.

    /DMfan🖤💔

  • The user and all related content has been deleted.
  • @Model10000 said:
    Speaking of presets, how do you export favorite presets from one device and import them on the other?? I've exported favorite presets and airdropped to another ipad and in SM2 on other ipad clicked import presets, but the "favouritepresets" file in the Files app is greyed out, and can't be selected. Is this not possible?

    @kv331audio_bulent @lbiyikoglu is it possible to transfer favorited presets from one iPad to another?

  • @Model10000 said:

    @Model10000 said:
    Speaking of presets, how do you export favorite presets from one device and import them on the other?? I've exported favorite presets and airdropped to another ipad and in SM2 on other ipad clicked import presets, but the "favouritepresets" file in the Files app is greyed out, and can't be selected. Is this not possible?

    @kv331audio_bulent @lbiyikoglu is it possible to transfer favorited presets from one iPad to another?

    when you sync your presets with the cloud favorite presets are also saved, so they can be synced across devices as well

  • @DMfan said:

    Nat Life Disco Funk IAP says purchased although I never bought it, so I can’t buy it. @lbiyikoglu, you and I have had quite a few emails exchanged regarding IAPs a while back, more or less exactly the same issues as for @Samu.

    Please make a thorough overhaul of the IAP function in both SMOne and SM2 for iOS, I think we would all appreciate it. Yours is a great synth, but issues like these makes me look elsewhere and nowadays there is stiff competition and it is just a fact that other vendors IAP functions are more reliable. I have never had these issues with other synths, never.

    /DMfan🖤💔

    is it possible that you have the all expansions bundle? If so, please restore it from the menu and the new banks will be added

  • edited June 2022

    @lbiyikoglu said:

    @DMfan said:

    Nat Life Disco Funk IAP says purchased although I never bought it, so I can’t buy it. @lbiyikoglu, you and I have had quite a few emails exchanged regarding IAPs a while back, more or less exactly the same issues as for @Samu.

    Please make a thorough overhaul of the IAP function in both SMOne and SM2 for iOS, I think we would all appreciate it. Yours is a great synth, but issues like these makes me look elsewhere and nowadays there is stiff competition and it is just a fact that other vendors IAP functions are more reliable. I have never had these issues with other synths, never.

    /DMfan🖤💔

    is it possible that you have the all expansions bundle? If so, please restore it from the menu and the new banks will be added

    Yes. I didn’t realize future IAPs were included. Just like you wrote, restoring the All Expansions Bundle worked.

    Thanks for fast help🙏, although I still stand by my wish regarding a thorough overhaul of IAPs😊.

    /DMfan🖤💔

    EDIT: that makes at this time of writing a whopping 4674 presets, including the 408 public ones.

  • edited July 2022

    Sidenote to @lbiyikoglu and @kv331audio_bulent:

    Just bought an IAP in BLEASS Omega. This is how easy and effortless buying IAPs should be. It took me a few seconds using my regular Apple-ID, no problems whatsoever, and I have 110 new presets. BLEASS are one the benchmarks IMO when it comes easy handling of IAPs. It just works.

    You guys have a great synth app, really, but the IAP side is a weakness. With all due respect, check the BLEASS apps out?

    /DMfan🇸🇪

  • Hey. Sorry just registered to post this hope in right place.

    The IAP Sounds of the World has stopped working correctly after recent app update on my iPad Air 3 using standalone and GarageBand, everything up to date. No reply to my email. The sounds are just tones and blips. Other sounds in old projects seem to have changed too, Reinstalling SynthMaster 2 works for a second until I close and re open app. It’s really driving me insane, anyone have any ideas?

  • @CJ1977 said:
    Hey. Sorry just registered to post this hope in right place.

    The IAP Sounds of the World has stopped working correctly after recent app update on my iPad Air 3 using standalone and GarageBand, everything up to date. No reply to my email. The sounds are just tones and blips. Other sounds in old projects seem to have changed too, Reinstalling SynthMaster 2 works for a second until I close and re open app. It’s really driving me insane, anyone have any ideas?

    No ideas really. I've also tried re-installing the app all IAPs.
    So I'll guess we'll just have to wait until it gets fixed...

    My guess is @lbiyikoglu and @kv331audio_bulent will be on it sooner or later...

    Makes me wonder how many other presets in the packs have samples that are not correctly linked?!
    A real Shaku Hachi is quite far away from a sine-wave to be honest :sunglasses:

    Cheers!

  • edited July 2022

    An update just dropped...
    ...things work as expected again :)

    Or so I thought, will do the re-install and restore IAP dance once again...
    ...Works for a while after initial download of IAPs, re-start of the app and it's back to 'sine-wave he**'.

  • edited July 2022

    So there’s yet another update that breaks the presets, after the last update that FIXED the previous update that broke the presets?? @lbiyikoglu @kv331audio_bulent

  • @musikeer said:
    So there’s yet another update that breaks the presets, after the last update that FIXED the previous update that broke the presets?? @lbiyikoglu @kv331audio_bulent

  • @DMfan said:

    That kinda sums it up about how I feel about Synthmaster 2 at the moment :sunglasses:

    I know it's an impossible task to check that every single preset (>4000) works after an update drops but in this case there's way too many presets where the samples are replaced by 'sine waves'.

    I mean it'a sine wave in the preset and not a 'missing sample' warning which leads me to think that something has happened to the actual presets that get downloaded.

    I know that it'll get fixed in due time but this kind of 'random' behavior (ie. works in one updated f'ked up in another) makes me question a thing or two...

  • edited July 2022

    Beyond insane and unprofessional. Some of us (i.e. ME) are using these apps for actual, you know, label releases.

  • Ok so it’s not just me. It’s been driving me insane and the lack of response to emails made it worse. Hope it’s fixed very soon.

  • And I can confirm also that the new update from today has not fixed anything.

  • Sorry folks, it's my mistake. Users reported that the sounds of the world bank did not sound correct (samples were not loaded), I fixed it and tested it (and the presets played fine) but it seems after the app quits the sounds are broken again. I'm releasing a new update urgently.

  • Thanks very much for correcting this again.

  • @DMfan said:

    Hilarious :smile:

  • I recently updated Sm1 and my presets are all messed up. Its not just a case of reselecting them, they are missing / broken. Is there a similar fix for SM 1 coming?

  • edited July 2022

    I’m running into an issue where I enter my SN and email in SM2 on iOS only to get a message saying “Please complete registration with your SM 2.9 serial number. Reminder email sent to “my email address”.”

    When I enter the serial number in the reminder email, I get the same message so I’m now stuck in a loop unable to register on iOS. I’m on an Air 3 with latest iOS 15. Help! @lbiyikoglu

    Never mind. It appears to be working correctly now.

  • I don’t know what happened, but everything from sm2 is out of tune since the update. Very strange bug, I hope it will be solved soon with the new update… Just want to enjoy the preset pack I just bought!

  • Hmmm, more sound problems in SM2 where the sounds having been replaced by sine waves. Again comparing against the same the sounds in SM Player.

    some examples (Sounds of the World): All Together Now, Bowed Sarod 1, ConchHorn, Great Asian Duet1, Great Asian Duet2, Great Asian Duet3, HardHit Santoor. And so on.

    In Art Rock Basics, same problem.

    Both of these packs were ones I bought in SM Player and have since been made available in SM2 via the restore option in the menu. I'm not sure if that has anything to do with it?

    A quick flick through some sounds in the packs I bought on the website direct,y for SM2 seem OK, although it's not an exhaustive search.

    Can you help @lbiyikoglu please? I'm using the most recent updated version of SM2 v1.0.13.

  • edited July 2022

    Anybody tried the newest update yet? And the subject is incorrect… the previous update broke the app again: presets wrong.

  • _ki_ki
    edited July 2022

    @swfarrington @musikeer Todays v1.0.14 fixed the problems with the ‚Sounds of the World‘ preset pack on my iPad Pro 10.8 / IOS 14.8.1.

    I don‘t own the ‚Art Rock Basics’ but if that pack showed the same problem as the SOTW pack (samples were replaced with sine-waves) then it is likely that they will work again now.

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