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(Maybe) Don't upgrade your USB-C iOS device to 16.2 if you have a MOTU Ultralite Mk5
Just a disclaimer. I upgraded from 15 to 16.2, and now my Ultralite Mk5 no longer works hooked up to a USB hub. I've tried multiple cables and multiple hubs (including an official Apple one). Hooking up directly via USB C still works.
I just opened a support ticket with MOTU.
Comments
Works fine with MOTU M-2. Sorry about your experience.
Does the device itself not work, or are you referring to the motu iOS app?
The device itself. The playback comes out through the internal speaker instead of the interface, and the inputs/outputs don't show up in Drambo or AUM.
Weirdly, it still works with my Lightning iPhone (also 16.2). But my USB-C iPad (16.2) doesn't work. Different hubs but the USB-C hubs work fine with everything else.
Did you do anything to, or did it disable the microphone access during the upgrade?
Good thought, just looked both Drambo and AUM still have that access. I've even used them with a different interface on this iPad.
Reviving a old thread, just to add that griffin connect studio docks with 30 pin to lightning adapters also stopped working on 16.2.
My MK5 works fine on 16.2.
I'm glad this was revived, because I should say my MK5 is now working fine on 16.2. That being said, I have ZERO idea why.
I restarted everything multiple times, updated the MK5 firmware, tried different hubs. Still didn't work. And then one day after not trying it for a few weeks I plugged it in and there were no issues.
I haven't been using it much since because I have switched to a different setup, but it seems fine. Maybe this can just be a tale of the level of weirdness with iOS upgrades.
See, and now I got home tonight and just plugged it all in and it's NOT working. WTF?!?!?!?
Oh no! My problem was contagious
I'm so sorry!
For all I know if I plugged it in again I'd have problems too. If you keep having issues maybe report it as well. MOTU Said they tested my issue and couldn't reproduce it...
I sent in a help ticket today. I’ll try it again tomorrow. The sound card is so fickle (did you know it’s not actually compatible with all 1/4in cables?!?!) but it has literally the perfect feature set for my current dream rig. Goddamnit!
@slicetwo @qqq or anyone else
I'm looking at getting a Moto Ultralite Mk5 to pair with a USB-C iPad Mini, through an Anker hub (as well as using it with Push 3 Standalone as an ADAT expander sometimes)
Does the Moto Ultralite Mk5 work well with a USB-C iPad in 2024 (running recent or latest iOS)? Or do the above-mentioned issues persist?
I've been using mine often on 16.2 without any issues at all since that weirdness updating to 16.2 . Its a great iOS interface. I have a USB-C iPad and a Kensington nucleum hub.
This is reminding me that I should update. I'm curious if folks have any issues 17.4.1
@qqq Thanks for the response - good to know. Also curious to hear about 17.4.1.
I have had no issues on my iPad with the soundcard. I'm on 17.4.1