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[Resolved] Komplete Kontrol A49 and sustain pedal

edited March 2024 in Hardware

I have a Native Instruments Komplete Kontrol A49 that I had not connected a sustain pedal to previously. Recently I picked up a cheap one and cannot get it to work correctly - it seems to be controlling portamento (CC 65) rather than sustain (CC 64). According to NI it is a supported pedal.

I checked it out on different keyboards and the pedal works as expected.

There is software to configure the keyboard, and it shows that the sustain pedal should be controlling CC 64. It has a polarity switch so I also tested it in both positions to ensure polarity isn’t reversed.

Everything points to the pedal functioning correctly and it being configured correctly.

To ensure that it was sending MIDI I used a MIDI monitor to see what happens when the pedal is depressed and released. Basically it is sending CC 65 on then off according to the MIDI monitor.

At this point I’m not sure what to do next. Anyone have any ideas?

Comments

  • have you tried configuring it through the Native instruments controller editor?

  • @triple7 said:
    have you tried configuring it through the Native instruments controller editor?

    That only works with S series keyboards. The A series are configured with the Komplete Kontrol software.

  • @michael_m said:

    @triple7 said:
    have you tried configuring it through the Native instruments controller editor?

    That only works with S series keyboards. The A series are configured with the Komplete Kontrol software.

    i see...
    lets try solve this!!
    what is the pedal unit you are using with the A49?

  • edited March 2024

    also could you provide the context of the enviroment you are working with...
    ie.. MacOS. windows etc? and any other additional information relevant to your connected A49 device DAW's etc etc

  • OK, adding more detail:

    Pedal is an M-Audio SP-2 (compatible with the keyboard according to the NI site).

    Working on a MacBook Pro with Sonoma.

    Software that doesn’t recognize the sustain CC: Logic Pro, Ableton Live, MidiView.

    Keyboard functions correctly in all other ways.

  • edited March 2024

    apparently there is a switch underneath the pedal.... which will reverse the polarity..
    if you havent played around with that when connecting & disconnecting... try it out in the various different ways...
    after connecting to your daw...
    before connecting to your daw.... all the while making sure you are transmitting on the channel and have the unit armed to send the CC values...that you found the device was transmitting on with midi monitor

  • @triple7 said:
    apparently there is a switch underneath the pedal.... which will reverse the polarity..
    if you havent played around with that when connecting & disconnecting... try it out in the various different ways...
    after connecting to your daw...
    before connecting to your daw.... all the while making sure you are transmitting on the channel and have the unit armed to send the CC values...that you found the device was transmitting on with midi monitor

    I have tried it in both positions and it doesn’t make any difference. I have disconnected power each time and rebooted the MacBook.

  • its always good practice to have a midi monitor within your DAW... so that a track that the armed with your midi note presses being shown... whether in a midi monitor ... as you probably know...
    then carry out the testing of connecting the a49/pedal and the various combinations...
    its probably something thats frustrating to do... but we have to exhaust all possible variations of connection methods before looking at other methods

  • i found this online...

    you may have to zoom in on it...
    but try that configuration with the Values the pedals transmit with as opposed to whats shown in this picture

  • searching on youtube i found this... which relates to the pedal you are using

  • @triple7 said:
    i found this online...

    you may have to zoom in on it...
    but try that configuration with the Values the pedals transmit with as opposed to whats shown in this picture

    That is how mine is set up. Pretty sure I checked on the same page you’re showing. It’s really odd that it’s off by one number.

    I appreciate you sticking with this thread by the way.

  • @triple7 said:
    searching on youtube i found this... which relates to the pedal you are using

    I saw this too, and I already had the correct setting given in the video.

  • edited March 2024

    it should be noted the fella in the video is using it in standalone... as opposed to using it in a DAW...
    it would pay to make sure that you are mimicking the same procedures with standalone... and once that is working... you can try in plugin mode...
    there are also otherways to pass audio from the standalone into a DAW... but thats only required if you cannot sort the plugin method whilst in the DAW

  • @michael_m said:
    I have a Native Instruments Komplete Kontrol A49 that I had not connected a sustain pedal to previously. Recently I picked up a cheap one and cannot get it to work correctly - it seems to be controlling portamento (CC 65) rather than sustain (CC 64). According to NI it is a supported pedal.

    I checked it out on different keyboards and the pedal works as expected.

    There is software to configure the keyboard, and it shows that the sustain pedal should be controlling CC 64. It has a polarity switch so I also tested it in both positions to ensure polarity isn’t reversed.

    Everything points to the pedal functioning correctly and it being configured correctly.

    To ensure that it was sending MIDI I used a MIDI monitor to see what happens when the pedal is depressed and released. Basically it is sending CC 65 on then off according to the MIDI monitor.

    At this point I’m not sure what to do next. Anyone have any ideas?

    Did you try changing the CC number in the configuration app in case it is off by one? Try setting it to 63 and see what happens.

  • the points that should be noted in that video which are important.... is that the pedal when pressed should only be sending an on value.... and a off value....
    if on your midi monitor it is revealing your sustain pedal is sending a continuous stream of incremental/decremental values then the pedal is configured incorrectly
    in theory the pedal should only be sending a sustain on message.... and a sustain off message
    so make sure to check whats occurring on the monitor!

  • @espiegel123 said:

    Did you try changing the CC number in the configuration app in case it is off by one? Try setting it to 63 and see what happens.

    good thinking!! i can see why that would be the case too.... numbering conventions!

  • @espiegel123 said:

    @michael_m said:
    I have a Native Instruments Komplete Kontrol A49 that I had not connected a sustain pedal to previously. Recently I picked up a cheap one and cannot get it to work correctly - it seems to be controlling portamento (CC 65) rather than sustain (CC 64). According to NI it is a supported pedal.

    I checked it out on different keyboards and the pedal works as expected.

    There is software to configure the keyboard, and it shows that the sustain pedal should be controlling CC 64. It has a polarity switch so I also tested it in both positions to ensure polarity isn’t reversed.

    Everything points to the pedal functioning correctly and it being configured correctly.

    To ensure that it was sending MIDI I used a MIDI monitor to see what happens when the pedal is depressed and released. Basically it is sending CC 65 on then off according to the MIDI monitor.

    At this point I’m not sure what to do next. Anyone have any ideas?

    Did you try changing the CC number in the configuration app in case it is off by one? Try setting it to 63 and see what happens.

    I did try that before, and it didn’t make a difference. However, what did cross my mind is what would happen if I change the value for the ring rather than the tip and what do you know - the ring has 65 assigned - changing that to 64 fixes the problem!

    What is weird is that the polarity switch is supposed to uncover an issue like that but it doesn’t. I have no clue where the issue actually lies, but it is resolved!

    Thanks to both of you @triple7 and @espiegel123 .

  • @triple7 said:
    the points that should be noted in that video which are important.... is that the pedal when pressed should only be sending an on value.... and a off value....
    if on your midi monitor it is revealing your sustain pedal is sending a continuous stream of incremental/decremental values then the pedal is configured incorrectly
    in theory the pedal should only be sending a sustain on message.... and a sustain off message
    so make sure to check whats occurring on the monitor!

    The pedal has no impact on what cc number an attached device. A mis-set pedal might result in weird values but not the wrong cc number. OP is setting the wrong cc number in the midi monitor. This sounds to me like there may be a bug in the configuration panel.

  • @espiegel123 said:

    @triple7 said:
    the points that should be noted in that video which are important.... is that the pedal when pressed should only be sending an on value.... and a off value....
    if on your midi monitor it is revealing your sustain pedal is sending a continuous stream of incremental/decremental values then the pedal is configured incorrectly
    in theory the pedal should only be sending a sustain on message.... and a sustain off message
    so make sure to check whats occurring on the monitor!

    The pedal has no impact on what cc number an attached device. A mis-set pedal might result in weird values but not the wrong cc number. OP is setting the wrong cc number in the midi monitor. This sounds to me like there may be a bug in the configuration panel.

    I think a bug is the likely issue. I changed out the pedal for another one with a polarity switch and the same issue occurs. Basically the software is configuring the TRS backwards regardless of how the polarity switch is set.

  • @michael_m said:

    @espiegel123 said:

    @triple7 said:
    the points that should be noted in that video which are important.... is that the pedal when pressed should only be sending an on value.... and a off value....
    if on your midi monitor it is revealing your sustain pedal is sending a continuous stream of incremental/decremental values then the pedal is configured incorrectly
    in theory the pedal should only be sending a sustain on message.... and a sustain off message
    so make sure to check whats occurring on the monitor!

    The pedal has no impact on what cc number an attached device. A mis-set pedal might result in weird values but not the wrong cc number. OP is setting the wrong cc number in the midi monitor. This sounds to me like there may be a bug in the configuration panel.

    I think a bug is the likely issue. I changed out the pedal for another one with a polarity switch and the same issue occurs. Basically the software is configuring the TRS backwards regardless of how the polarity switch is set.

    Did you try entering a different Cc number on the configuration page to see if that works?

  • @espiegel123 said:

    @michael_m said:

    @espiegel123 said:

    @triple7 said:
    the points that should be noted in that video which are important.... is that the pedal when pressed should only be sending an on value.... and a off value....
    if on your midi monitor it is revealing your sustain pedal is sending a continuous stream of incremental/decremental values then the pedal is configured incorrectly
    in theory the pedal should only be sending a sustain on message.... and a sustain off message
    so make sure to check whats occurring on the monitor!

    The pedal has no impact on what cc number an attached device. A mis-set pedal might result in weird values but not the wrong cc number. OP is setting the wrong cc number in the midi monitor. This sounds to me like there may be a bug in the configuration panel.

    I think a bug is the likely issue. I changed out the pedal for another one with a polarity switch and the same issue occurs. Basically the software is configuring the TRS backwards regardless of how the polarity switch is set.

    Did you try entering a different Cc number on the configuration page to see if that works?

    Only if I update it for the ring, but makes no difference what I set for the tip.

    The real oddity is that the polarity switch does not reverse the on/off switching, even when I have CC 64 working on the ring.

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