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App Development has gone from 90% to 95% burocracy

edited April 28 in Other

Just dumping this here as a warning to anyone considering app development. I mean, app development itself (like... designing and developing the actual apps) is complex enough...

But here's an example of stuff that you have to deal with and that takes hours and hours and hours of frustrating back and forth and unpredictable interactions with flaky systems, ridiculous burocracy and often lackluster customer support in order to have those systems fixed.

To be continued! 😊

  • Make new Apple ID [email protected] or [email protected]

    • neither works (generic "This email is invalid" error)

    • try something else ([email protected])

      • Email provider is FastMail: newly created Alias [email protected] not working; Support request sent
      • fixed by Fastmail, missing info in UI that Alias creation takes 15 minutes
    • e-mail address [email protected] successfully created

    • Apple ID creation still doesn't work, generic errors:

    • Your request could not be completed at this time.
    • Your account cannot be created at this time.

    • Chat with Apple Support; very slow response times

    • they've fixed it
    • their response to as why it failed: "I get your concerns there Alexander however thats a security feature to ensure no fraudulent accounts are created."
  • Enter Developer information + agreements

    • Payment for yearly membership (EUR 99): "For your own safety, your bank requires the device XYZ to confirm this payment"
    • Device not on me; try different credit card (luckily I have 10) instead for payment that doesn't have this bullshit safety stuff

    • "Address cannot be verified", had to look up my own address by postcode on the Irish address lookupper and then copy&paste that exact address, while trying 10 different variations of leaving out one field (as Apple's form has less fields than the address lookupper)

    • Bank Account can't be added ("IBAN is invalid", despite trying all variations of spacing and non-spacing); support contacted

    • EU DIGITAL SERVICES ACT: Private residential address has to be published on the App Store Listing

    • Private residential address has to be verified "with a BUSINESS or COURT DOCUMENT that contains my name and address"
    • Still trying to find out what such a document could be
  • to be continued

«1

Comments

  • edited April 28

    You have my full sympathy. "I get your concerns there Alexander however thats a security feature to ensure...." Arggh >:) - been there too often! One core problem that I see today (and appearing again and again in your long list) is "security". I cannot stand it, when "security" is brought up as a lame excuse for a dysfunctional system. Or security "features" that are so complex and difficult that people either try to find a way to switch them off, or don't use that system at all.
    Just think about banking that get's more and more electronic and bloated with PINS, ID's, 2FA and other blessings for an ageing population.
    And then on the other hand you are required by various laws to publicise your full address and other confidential data, including financial information on systems like company registers, that have no access control - security ha ha ha >:) .

  • @catherder said:
    You have my full sympathy. "I get your concerns there Alexander however thats a security feature to ensure...." Arggh >:) - been there too often! One core problem that I see today (and appearing again and again in your long list) is "security". I cannot stand it, when "security" is brought up as a lame excuse for a dysfunctional system. Or security "features" that are so complex and difficult that people either try to find a way to switch them off, or don't use that system at all.
    Just think about banking that get's more and more electronic and bloated with PINS, ID's, 2FA and other blessings for an ageing population.
    And then on the other hand you are required by various laws to publicise your full address and other confidential data, including financial information on systems like company registers, that have no access control - security ha ha ha >:) .

    Thanks! I know I'm probably a bit annoying with all my wining, and it's also compounded by my overall situation -- but seriously, this is objectively concerning. A world that is ever more dependent on digital services, whereas at the same time it seems to be increasingly losing control over those services, probably due to a combination of rising incompetence and exponentially rising complexity of these systems.

    And yes you're right, the "safety" and "security" stuff is one of the major culprits. I'm probably already known as a total anti-security and anti-paranoia "campaigner" around these circles 😂 but yeah, I think the balance between simplicity and security is definitely not right currently. That doesn't only apply to digital services, but to society at large.

    See below:

  • Speaking of which, this is new as well:

    Completely ridiculous.

  • In what country is your biz registered? Being EU based only has downsides. I'm going to start something new in '25 and this one will likely be based in the US/Wyoming set up through a service. Not for saving taxes, just nerves.

  • @SevenSystems said:
    Speaking of which, this is new as well:

    Completely ridiculous.

    That one definitely should go. It's standing in the way of techno Darwinism.

  • wimwim
    edited April 29

    btw, Xequence 2 is asking for my banking information and password. Do I really have to enter that for the new AUv3 plugin hosting?

  • @wim said:
    btw, Xequence 2 is asking for my banking information and password. Do I really have to enter that for the new AUv3 effects hosting?

    Huh?

    An app is asking for your banking information?

  • @Simon said:

    @wim said:
    btw, Xequence 2 is asking for my banking information and password. Do I really have to enter that for the new AUv3 effects hosting?

    Huh?

    An app is asking for your banking information?

    That’s quite normal isn’t it?

  • edited April 29

    @michael_m said:

    @Simon said:

    @wim said:
    btw, Xequence 2 is asking for my banking information and password. Do I really have to enter that for the new AUv3 effects hosting?

    Huh?

    An app is asking for your banking information?

    That’s quite normal isn’t it?

    It might be for a banking app.

    Is this some "fancy EU thing"? :smiley:

  • @SevenSystems said:
    Speaking of which, this is new as well:

    Completely ridiculous.

    The first thing this reminds me of is that silly BIOS error: Keyboard not found, press F1 to continue.
    Otherwise total e-patronising.

  • @wim said:
    btw, Xequence 2 is asking for my banking information and password. Do I really have to enter that for the new AUv3 plugin hosting?

    I had a similar thing with Meow: By accident I tried to load a non-audio file, and my phone started dialing the number of our vet.

  • @SevenSystems said:

    @catherder said:
    You have my full sympathy. "I get your concerns there Alexander however thats a security feature to ensure...." Arggh >:) - been there too often! One core problem that I see today (and appearing again and again in your long list) is "security". I cannot stand it, when "security" is brought up as a lame excuse for a dysfunctional system. Or security "features" that are so complex and difficult that people either try to find a way to switch them off, or don't use that system at all.
    Just think about banking that get's more and more electronic and bloated with PINS, ID's, 2FA and other blessings for an ageing population.
    And then on the other hand you are required by various laws to publicise your full address and other confidential data, including financial information on systems like company registers, that have no access control - security ha ha ha >:) .

    Thanks! I know I'm probably a bit annoying with all my wining, and it's also compounded by my overall situation -- but seriously, this is objectively concerning. A world that is ever more dependent on digital services, whereas at the same time it seems to be increasingly losing control over those services, probably due to a combination of rising incompetence and exponentially rising complexity of these systems.

    And yes you're right, the "safety" and "security" stuff is one of the major culprits. I'm probably already known as a total anti-security and anti-paranoia "campaigner" around these circles 😂 but yeah, I think the balance between simplicity and security is definitely not right currently. That doesn't only apply to digital services, but to society at large.

    See below:

    where's that, might I ask? those rocks look interesting for climbing.

  • edited April 29

    Well, while watching geopolitical situation - to me looks like in general people are more and more dumb.. Like, we are heading straight to Idiocracy. Wouldn’t be surprised if average IQ in population started to rapidly decline … so better more security precautions and descriptive rules on big tables, than less 🤣😂

    “Please do not jump into mouth of alligator, he may eat you”

  • edited April 29

    @kirmesteggno said:
    In what country is your biz registered? Being EU based only has downsides. I'm going to start something new in '25 and this one will likely be based in the US/Wyoming set up through a service. Not for saving taxes, just nerves.

    Ireland. Yes, I know being EU based has mostly downsides for "normal people" (and businesses) in most respects, but it's just terribly hard to get a visa for non-EU countries, otherwise I'd have moved 150 years ago 😂

    I've considered the off-shore company approach, but it's also a lot of paperwork and I'm actually trying to reduce that, as the app business just isn't profitable enough to justify a huge amount of administrative costs.

  • @wim said:

    @SevenSystems said:
    Speaking of which, this is new as well:

    Completely ridiculous.

    That one definitely should go. It's standing in the way of techno Darwinism.

    Well yes, most of this stuff in all areas of society nowadays is getting in the way of Darwinism. That might explain a lot of the societal decline we're seeing. I mean, evolution exists for a reason...

  • @wim said:
    btw, Xequence 2 is asking for my banking information and password. Do I really have to enter that for the new AUv3 plugin hosting?

    🤣

  • @catherder said:

    @SevenSystems said:
    Speaking of which, this is new as well:

    Completely ridiculous.

    The first thing this reminds me of is that silly BIOS error: Keyboard not found, press F1 to continue.
    Otherwise total e-patronising.

    It's also completely pointless. If someone is stupid enough to even consider opening some "special" developer-only tool in their browser and then pasting random code into it, they will also happily ignore this warning. It's the same with all kinds of warnings, like the "Lethal danger" signs next to puddles of water etc... it's this futile attempt of society at large trying to save the dumb from their dumbness. It won't work. All it does it create obstacles for and reduce efficiency of "normal" people (and businesses).

  • @catherder said:

    @wim said:
    btw, Xequence 2 is asking for my banking information and password. Do I really have to enter that for the new AUv3 plugin hosting?

    I had a similar thing with Meow: By accident I tried to load a non-audio file, and my phone started dialing the number of our vet.

    😂 don't even try loading a JPEG file! It'll automatically convert it into cat porn and upload it to Only Fans Cats 😁

  • @purpan2 said:

    @SevenSystems said:

    @catherder said:
    You have my full sympathy. "I get your concerns there Alexander however thats a security feature to ensure...." Arggh >:) - been there too often! One core problem that I see today (and appearing again and again in your long list) is "security". I cannot stand it, when "security" is brought up as a lame excuse for a dysfunctional system. Or security "features" that are so complex and difficult that people either try to find a way to switch them off, or don't use that system at all.
    Just think about banking that get's more and more electronic and bloated with PINS, ID's, 2FA and other blessings for an ageing population.
    And then on the other hand you are required by various laws to publicise your full address and other confidential data, including financial information on systems like company registers, that have no access control - security ha ha ha >:) .

    Thanks! I know I'm probably a bit annoying with all my wining, and it's also compounded by my overall situation -- but seriously, this is objectively concerning. A world that is ever more dependent on digital services, whereas at the same time it seems to be increasingly losing control over those services, probably due to a combination of rising incompetence and exponentially rising complexity of these systems.

    And yes you're right, the "safety" and "security" stuff is one of the major culprits. I'm probably already known as a total anti-security and anti-paranoia "campaigner" around these circles 😂 but yeah, I think the balance between simplicity and security is definitely not right currently. That doesn't only apply to digital services, but to society at large.

    See below:

    where's that, might I ask? those rocks look interesting for climbing.

    😄 It's Carrigfoyle "lake" in Co Wexford, Ireland. It's a nice "assisted nature enjoyment" spot, if you manage to spot the nature amidst all the warning signs that is...

  • @dendy said:
    Well, while watching geopolitical situation - to me looks like in general people are more and more dumb.. Like, we are heading straight to Idiocracy. Wouldn’t be surprised if average IQ in population started to rapidly decline … so better more security precautions and descriptive rules on big tables, than less 🤣😂

    “Please do not jump into mouth of alligator, he may eat you”

    It's a bit like a recursive function. More dumbness causes more signs to be erected, which interferes with natural selection, introducing more dumbness, more signs, etc...

  • @SevenSystems said:

    @purpan2 said:

    @SevenSystems said:

    @catherder said:
    You have my full sympathy. "I get your concerns there Alexander however thats a security feature to ensure...." Arggh >:) - been there too often! One core problem that I see today (and appearing again and again in your long list) is "security". I cannot stand it, when "security" is brought up as a lame excuse for a dysfunctional system. Or security "features" that are so complex and difficult that people either try to find a way to switch them off, or don't use that system at all.
    Just think about banking that get's more and more electronic and bloated with PINS, ID's, 2FA and other blessings for an ageing population.
    And then on the other hand you are required by various laws to publicise your full address and other confidential data, including financial information on systems like company registers, that have no access control - security ha ha ha >:) .

    Thanks! I know I'm probably a bit annoying with all my wining, and it's also compounded by my overall situation -- but seriously, this is objectively concerning. A world that is ever more dependent on digital services, whereas at the same time it seems to be increasingly losing control over those services, probably due to a combination of rising incompetence and exponentially rising complexity of these systems.

    And yes you're right, the "safety" and "security" stuff is one of the major culprits. I'm probably already known as a total anti-security and anti-paranoia "campaigner" around these circles 😂 but yeah, I think the balance between simplicity and security is definitely not right currently. That doesn't only apply to digital services, but to society at large.

    See below:

    where's that, might I ask? those rocks look interesting for climbing.

    😄 It's Carrigfoyle "lake" in Co Wexford, Ireland. It's a nice "assisted nature enjoyment" spot, if you manage to spot the nature amidst all the warning signs that is...

    Ah, thanks for the info. I was in co. Wicklow for years and it looked a similar landscape. To be honest, I found Ireland pretty keen on restrictions, fences and barriers even 20 years ago. I think it’s fair to say, too, that it can be a litigious place, so maybe everyone’s covering themselves legally with these notices. Maybe some are valud, too. I remember rock climbing on the sea cliffs at Bray Head, and I think part of that has collapsed now.

  • edited April 29

    @SevenSystems said:

    @kirmesteggno said:
    In what country is your biz registered? Being EU based only has downsides. I'm going to start something new in '25 and this one will likely be based in the US/Wyoming set up through a service. Not for saving taxes, just nerves.

    Ireland. Yes, I know being EU based has mostly downsides for "normal people" (and businesses) in most respects, but it's just terribly hard to get a visa for non-EU countries, otherwise I'd have moved 150 years ago 😂

    >

    I've considered the off-shore company approach, but it's also a lot of paperwork and I'm actually trying to reduce that, as the app business just isn't profitable enough to justify a huge amount of administrative costs.

    Less paperwork is the main I'll use an incorporation as a service solution.

    Here's a a review about one of those services, Stripe Atlas which are on the higher end of the price spectrum.

    It's possible to save a lot of money/time by selling through a merchant of record like Paddle, Lemonsqueezy or Gumroad, who will handle all the sales taxes.

  • @purpan2 said:

    @SevenSystems said:

    @purpan2 said:

    @SevenSystems said:

    @catherder said:
    You have my full sympathy. "I get your concerns there Alexander however thats a security feature to ensure...." Arggh >:) - been there too often! One core problem that I see today (and appearing again and again in your long list) is "security". I cannot stand it, when "security" is brought up as a lame excuse for a dysfunctional system. Or security "features" that are so complex and difficult that people either try to find a way to switch them off, or don't use that system at all.
    Just think about banking that get's more and more electronic and bloated with PINS, ID's, 2FA and other blessings for an ageing population.
    And then on the other hand you are required by various laws to publicise your full address and other confidential data, including financial information on systems like company registers, that have no access control - security ha ha ha >:) .

    Thanks! I know I'm probably a bit annoying with all my wining, and it's also compounded by my overall situation -- but seriously, this is objectively concerning. A world that is ever more dependent on digital services, whereas at the same time it seems to be increasingly losing control over those services, probably due to a combination of rising incompetence and exponentially rising complexity of these systems.

    And yes you're right, the "safety" and "security" stuff is one of the major culprits. I'm probably already known as a total anti-security and anti-paranoia "campaigner" around these circles 😂 but yeah, I think the balance between simplicity and security is definitely not right currently. That doesn't only apply to digital services, but to society at large.

    See below:

    where's that, might I ask? those rocks look interesting for climbing.

    😄 It's Carrigfoyle "lake" in Co Wexford, Ireland. It's a nice "assisted nature enjoyment" spot, if you manage to spot the nature amidst all the warning signs that is...

    Ah, thanks for the info. I was in co. Wicklow for years and it looked a similar landscape. To be honest, I found Ireland pretty keen on restrictions, fences and barriers even 20 years ago. I think it’s fair to say, too, that it can be a litigious place, so maybe everyone’s covering themselves legally with these notices. Maybe some are valud, too. I remember rock climbing on the sea cliffs at Bray Head, and I think part of that has collapsed now.

    Oh neat! I think I'd actually prefer Wicklow, more similar to where I lived in Germany before I moved to Ireland. More forests and hills 😊 but it's alright here. Yes I think the Oyrish take private property and LIABILITY very seriously!

  • edited April 30

    @kirmesteggno said:

    @SevenSystems said:

    @kirmesteggno said:
    In what country is your biz registered? Being EU based only has downsides. I'm going to start something new in '25 and this one will likely be based in the US/Wyoming set up through a service. Not for saving taxes, just nerves.

    Ireland. Yes, I know being EU based has mostly downsides for "normal people" (and businesses) in most respects, but it's just terribly hard to get a visa for non-EU countries, otherwise I'd have moved 150 years ago 😂

    >

    I've considered the off-shore company approach, but it's also a lot of paperwork and I'm actually trying to reduce that, as the app business just isn't profitable enough to justify a huge amount of administrative costs.

    Less paperwork is the main I'll use an incorporation as a service solution.

    Here's a a review about one of those services, Stripe Atlas which are on the higher end of the price spectrum.

    It's possible to save a lot of money/time by selling through a merchant of record like Paddle, Lemonsqueezy or Gumroad, who will handle all the sales taxes.

    :) thanks for the tip. Well, the Limited Company I had between 2017 and now worked pretty well with the old accountant. Unfortunately she retired 2 years ago and the new "replacement" was a bit flaky from the start. When I asked them to do my Capital Gains Tax return and they billed me twice the gains for it, I gave up 😂 so will now pursue the simplest approach, i.e. sole trader without any "middle-man". In this dysfunctional world, I really want to try to have as few as possible contracts and service providers...

  • @SevenSystems said:

    @kirmesteggno said:

    @SevenSystems said:

    @kirmesteggno said:
    In what country is your biz registered? Being EU based only has downsides. I'm going to start something new in '25 and this one will likely be based in the US/Wyoming set up through a service. Not for saving taxes, just nerves.

    Ireland. Yes, I know being EU based has mostly downsides for "normal people" (and businesses) in most respects, but it's just terribly hard to get a visa for non-EU countries, otherwise I'd have moved 150 years ago 😂

    >

    I've considered the off-shore company approach, but it's also a lot of paperwork and I'm actually trying to reduce that, as the app business just isn't profitable enough to justify a huge amount of administrative costs.

    Less paperwork is the main I'll use an incorporation as a service solution.

    Here's a a review about one of those services, Stripe Atlas which are on the higher end of the price spectrum.

    It's possible to save a lot of money/time by selling through a merchant of record like Paddle, Lemonsqueezy or Gumroad, who will handle all the sales taxes.

    :) thanks for the tip. Well, the Limited Company I had between 2017 and now worked pretty well with the old accountant. Unfortunately she retired 2 years ago and the new "replacement" was a bit flaky from the start. When I asked them to do my Capital Gains Tax return and they billed me twice the gains for it, I gave up 😂 so will now pursue the simplest approach, i.e. sole trader without any "middle-man". In this dysfunctional world, I really want to try to have as few as possible contracts and service providers...

    For me those are part of the cost of doing business, if those "paperwork automation services" wouldn't exist I would stick to a 9 to 5.

  • All app stores have basically moved away from supporting small developers. All the changes and hassles of publishing apps aren’t all that complicated… if you’re the person tasked to stay on top of it. If it’s an added workload as a dev you come back to every 3 to 6 months it’s a nightmare. My (non-music) app is free, so i just shifted to a web app version: so much easier. Doesn’t work so well for music devs…

  • @Tovokas said:
    All app stores have basically moved away from supporting small developers. All the changes and hassles of publishing apps aren’t all that complicated… if you’re the person tasked to stay on top of it. If it’s an added workload as a dev you come back to every 3 to 6 months it’s a nightmare. My (non-music) app is free, so i just shifted to a web app version: so much easier. Doesn’t work so well for music devs…

    Yes, I'd say that in general, "the system" is trying to further concentrate ever more power in ever fewer hands, so any small enterprises or indie developers are to be driven out of business by just creating tons and tons more burocracy.

    At the same time though "they" keep emphasizing how it's all to "protect the small people" 😉

  • @SevenSystems said:

    @Tovokas said:
    All app stores have basically moved away from supporting small developers. All the changes and hassles of publishing apps aren’t all that complicated… if you’re the person tasked to stay on top of it. If it’s an added workload as a dev you come back to every 3 to 6 months it’s a nightmare. My (non-music) app is free, so i just shifted to a web app version: so much easier. Doesn’t work so well for music devs…

    Yes, I'd say that in general, "the system" is trying to further concentrate ever more power in ever fewer hands, so any small enterprises or indie developers are to be driven out of business by just creating tons and tons more burocracy.

    At the same time though "they" keep emphasizing how it's all to "protect the small people" 😉

    I still trust Apple more than the alternatives. Of course they aren't perfect and every developer's situation won't result in the exact same positive (or negative) outcome. They're just people also, so maybe that should be factored into all of this.

  • @NeuM said:

    @SevenSystems said:

    @Tovokas said:
    All app stores have basically moved away from supporting small developers. All the changes and hassles of publishing apps aren’t all that complicated… if you’re the person tasked to stay on top of it. If it’s an added workload as a dev you come back to every 3 to 6 months it’s a nightmare. My (non-music) app is free, so i just shifted to a web app version: so much easier. Doesn’t work so well for music devs…

    Yes, I'd say that in general, "the system" is trying to further concentrate ever more power in ever fewer hands, so any small enterprises or indie developers are to be driven out of business by just creating tons and tons more burocracy.

    At the same time though "they" keep emphasizing how it's all to "protect the small people" 😉

    I still trust Apple more than the alternatives. Of course they aren't perfect and every developer's situation won't result in the exact same positive (or negative) outcome. They're just people also, so maybe that should be factored into all of this.

    Oh yeah this wasn't a complaint about Apple at all. They just have to comply with this stuff. I'd assume they're trying to make it as easy as possible for developers actually.

  • @SevenSystems said:

    @NeuM said:

    @SevenSystems said:

    @Tovokas said:
    All app stores have basically moved away from supporting small developers. All the changes and hassles of publishing apps aren’t all that complicated… if you’re the person tasked to stay on top of it. If it’s an added workload as a dev you come back to every 3 to 6 months it’s a nightmare. My (non-music) app is free, so i just shifted to a web app version: so much easier. Doesn’t work so well for music devs…

    Yes, I'd say that in general, "the system" is trying to further concentrate ever more power in ever fewer hands, so any small enterprises or indie developers are to be driven out of business by just creating tons and tons more burocracy.

    At the same time though "they" keep emphasizing how it's all to "protect the small people" 😉

    I still trust Apple more than the alternatives. Of course they aren't perfect and every developer's situation won't result in the exact same positive (or negative) outcome. They're just people also, so maybe that should be factored into all of this.

    Oh yeah this wasn't a complaint about Apple at all. They just have to comply with this stuff. I'd assume they're trying to make it as easy as possible for developers actually.

    👍

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