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Sub par sub - the US government sues Adobe

edited June 18 in Other

"According to the lawsuit, Adobe forces subscribers who want to cancel online to navigate unnecessarily through numerous pages, while those cancelling by phone are often disconnected, are forced to repeat themselves to multiple representatives, and encounter "resistance and delay" from those representatives. "

https://www.abc.net.au/news/2024-06-18/us-sues-photoshop-maker-adobe-for-hiding-fees-making-it-difficul/103991402

Comments

  • edited June 18

    In the future you will own nothing, and be happy.

    The Corporation has decided this. Your consent is not required.

  • Yikes! 😂 Adobe certainly can't keep itself out of hot water recently can they? First scandal that broke out this month with them was something about using art to train their AI, and now this. What a trainwreck.

  • @jwmmakerofmusic said:
    Yikes! 😂 Adobe certainly can't keep itself out of hot water recently can they? First scandal that broke out this month with them was something about using art to train their AI, and now this. What a trainwreck.

    Great video title, too.

  • @Philandering_Bastard said:

    @jwmmakerofmusic said:
    Yikes! 😂 Adobe certainly can't keep itself out of hot water recently can they? First scandal that broke out this month with them was something about using art to train their AI, and now this. What a trainwreck.

    Great video title, too.

    🤣🤣🤣

  • @Philandering_Bastard said:

    @jwmmakerofmusic said:
    Yikes! 😂 Adobe certainly can't keep itself out of hot water recently can they? First scandal that broke out this month with them was something about using art to train their AI, and now this. What a trainwreck.

    Great video title, too.

    Actually, the first comment by the guy in the video is incorrect. Adobe does not "require" you to use their cloud to keep your files. You can keep projects on your own computer. But if you stop paying for their service you can't keep working on your projects. Your ability to do work depends on paying for their subscription. Of course, you can open most Adobe files using Affinity or other programs which are compatible with the Adobe format.

  • I bought the affinity bundle so I have all the apps on the Mac and iPad.

    I have recently been using Photomator as a lightroom substitute (I wish Apple still made Aperture. I think I must have been Aperture’s only fan lol). It’s pretty good — instant access to both files and the built in photo library.

    I tend to use Pixelmator pro instead of affinity photo — I much prefer the UI. But I do use Affinity designer quite a bit. It’s a pretty nice Illustrator alternative and more than enough for my needs these days. To be honest I still miss Freehand. I loved Freehand!

    I’m more than happy with my non-sub Adobe replacements overall.

    I got fed up with photoshop and switched to affinity when they were in the stuff-flash-UI-elements-everywhere phase and have never looked back. God those versions of photoshop were bad.

    I’ve been adobe free for a long while now. I don’t miss adobe software at all.

  • I have had similar “unsubscribe” experiences with:
    The New York Times

    cable TV providers… they tend to sell your data to collection companies even when you leave with zero debt… many pay the collectors just to keep their credit score intact… it’s a double injury and one that led me to boycott a cable company and it’s re-branded business entity

    Magazines subscriptions but they do tend to counter with great deals since they live by ads and need you to keep their circulation numbers up. Sometimes they just keep mailing them out but it’s a dynamic ng form of media which is a shame when the printing and photography is exceptional.

    Having Apple collect our subscriptions probably protects us from a lot of fraud even if governments see the store as restraint of trade.

  • edited June 18

    @NeuM said:

    @Philandering_Bastard said:

    @jwmmakerofmusic said:
    Yikes! 😂 Adobe certainly can't keep itself out of hot water recently can they? First scandal that broke out this month with them was something about using art to train their AI, and now this. What a trainwreck.

    Great video title, too.

    Actually, the first comment by the guy in the video is incorrect. Adobe does not "require" you to use their cloud to keep your files. You can keep projects on your own computer. But if you stop paying for their service you can't keep working on your projects. Your ability to do work depends on paying for their subscription. Of course, you can open most Adobe files using Affinity or other programs which are compatible with the Adobe format.

    He was saying that the software connects to the cloud to operate, this is true. Without an internet connection it will eventually stop running after around 30 days.

    Also, the majority of file formats in the Adobe Suite cannot be loaded in other programs. As for pressuring users into allowing training AI on locally saved data, that is a new low. So if you made a bunch of stuff in Substance Painter, if you don't allow Adobe to train on your local data you can no longer load your Substance Painter files.

  • @Svetlovska said:
    In the future you will own nothing, and be happy.

    The Corporation has decided this. Your consent is not required.

    You forgot about living in pods and eating bugs.

  • edited June 18

    *World Economic Forum chair Klaus Schwab seen here explaining how things actually work

    The problem with conspiracy theories is… what if there actually is a conspiracy? In a time when billionaires are building SHTF luxe shelters in New Zealand, or even freaking rockets whilst planning Mars colonies? ;)

    From Wikipedia:

    "You'll own nothing and you'll be happy" (alternatively "you'll own nothing and be happy") is a phrase originating in a 2016 video by the World Economic Forum (WEF), summarising an essay written by Danish politician Ida Auken. The phrase has been used by critics who accuse the WEF of desiring restrictions on ownership of private property. The phrase has also been used by critics of the subscription business model, and software as a service...

    …In 2016, Auken published an essay originally titled "Welcome to 2030. I own nothing, have no privacy, and life has never been better", later retitled "Here's how life could change in my city by the year 2030", on the WEF's official web site. It described life in an unnamed city in which the narrator does not own a car, a house, any appliances, or any clothes, and instead relies on shared services for all of his daily needs.”

    Great… but cui bono from all that rentier capitalism? It won’t be you or me. Think making rent is hard now? Wait till the repo man is coming for your privatised artificial hip because your multiple zero hours contract jobs didn’t earn enough to keep up the payments on it.

    Do I think there is an actual conspiracy to feed us bugs and make us live in 20 minute cities, while Bill Gates injects us all with microchips? No. It’s worse than that.

    It’s just business as usual.

    Anybody else remember this?:

    We are all Jessica Hyde.

  • @Svetlovska said:

    *World Economic Forum chair Klaus Schwab seen here explaining how things actually work

    The problem with conspiracy theories is… what if there actually is a conspiracy? In a time when billionaires are building SHTF luxe shelters in New Zealand, or even freaking rockets whilst planning Mars colonies? ;)

    From Wikipedia:

    "You'll own nothing and you'll be happy" (alternatively "you'll own nothing and be happy") is a phrase originating in a 2016 video by the World Economic Forum (WEF), summarising an essay written by Danish politician Ida Auken. The phrase has been used by critics who accuse the WEF of desiring restrictions on ownership of private property. The phrase has also been used by critics of the subscription business model, and software as a service...

    …In 2016, Auken published an essay originally titled "Welcome to 2030. I own nothing, have no privacy, and life has never been better", later retitled "Here's how life could change in my city by the year 2030", on the WEF's official web site. It described life in an unnamed city in which the narrator does not own a car, a house, any appliances, or any clothes, and instead relies on shared services for all of his daily needs.”

    Great… but cui bono from all that rentier capitalism? It won’t be you or me. Think making rent is hard now? Wait till the repo man is coming for your privatised artificial hip because your multiple zero hours contract jobs didn’t earn enough to keep up the payments on it.

    Do I think there is an actual conspiracy to feed us bugs and make us live in 20 minute cities, while Bill Gates injects us all with microchips? No. It’s worse than that.

    It’s just business as usual.

    Anybody else remember this?:

    We are all Jessica Hyde.

    Well said! Klaus Schwab is such a lame Bond villain.

  • @Svetlovska said:

    *World Economic Forum chair Klaus Schwab seen here explaining how things actually work

    The problem with conspiracy theories is… what if there actually is a conspiracy? In a time when billionaires are building SHTF luxe shelters in New Zealand, or even freaking rockets whilst planning Mars colonies? ;)

    From Wikipedia:

    "You'll own nothing and you'll be happy" (alternatively "you'll own nothing and be happy") is a phrase originating in a 2016 video by the World Economic Forum (WEF), summarising an essay written by Danish politician Ida Auken. The phrase has been used by critics who accuse the WEF of desiring restrictions on ownership of private property. The phrase has also been used by critics of the subscription business model, and software as a service...

    …In 2016, Auken published an essay originally titled "Welcome to 2030. I own nothing, have no privacy, and life has never been better", later retitled "Here's how life could change in my city by the year 2030", on the WEF's official web site. It described life in an unnamed city in which the narrator does not own a car, a house, any appliances, or any clothes, and instead relies on shared services for all of his daily needs.”

    Great… but cui bono from all that rentier capitalism? It won’t be you or me. Think making rent is hard now? Wait till the repo man is coming for your privatised artificial hip because your multiple zero hours contract jobs didn’t earn enough to keep up the payments on it.

    Do I think there is an actual conspiracy to feed us bugs and make us live in 20 minute cities, while Bill Gates injects us all with microchips? No. It’s worse than that.

    It’s just business as usual.

    Anybody else remember this?:

    We are all Jessica Hyde.

    Hopefully this thread won't get too political that it gets closed down or banned. But on the topic of conspiracy theories, including some interesting stuff about the origins of the whole 'You will own nothing' saga, the second season of the Jon Ronson Radio 4 podcast "Things Fell Apart" is really fascinating. This is the relevant episode, but honestly, it's all worth a listen, season 1 too:

    https://www.bbc.co.uk/programmes/p0h24kbq

  • edited June 19

    @Gavinski : Yep, big fan of the Jon Ronson shows, already listened to them all. It’s really quite difficult when you find that some things that are shibboleths for the wing nut right and QAnon loons, like the Great Reset, turn out not to be inventions of their weasely little minds, but objectively real things, albeit interpreted in wilfully bad faith by those hunting for a conspiracy: https://en.wikipedia.org/wiki/Great_Reset.

    It’s a bit like when I follow my ironic ‘as if’ interest in Nordic mysticism and find myself within a click or two keeping company with blood and soil Nazi scum.

    In a world of (sometimes literally) deadly serious deepfakes and false flags actually run by whole hostile nation states and the enablers they encourage and promote, it is a difficult time to be someone who has always enjoyed a playful engagement with the woo woo.

    Perhaps I’m naive but I think it’s still possible that more than one thing is true at once: that the World Economic Forum is not, in fact, SPECTRE, there is no coherent overarching ‘conspiracy’, but that it is also possible that the interests of corpos and billionaires are not in fact aligned with mine.

    After all, I worked in the police for 25 years. Given the choice between cock up or conspiracy, I’d vote cock up every time! :)

    For anyone interested, here is the very short original article that caused all the fuss:

    https://web.archive.org/web/20201120092841/https://www.weforum.org/agenda/2016/11/how-life-could-change-2030/

    Including the author’s important caveat: “ Author's note: Some people have read this blog as my utopia or dream of the future. It is not. It is a scenario showing where we could be heading - for better and for worse. ”

    Tldr: Subscriptions? Just don’t.

  • Just posted:

  • @McD said:
    I have had similar “unsubscribe” experiences with:
    The New York Times

    cable TV providers… they tend to sell your data to collection companies even when you leave with zero debt… many pay the collectors just to keep their credit score intact… it’s a double injury and one that led me to boycott a cable company and it’s re-branded business entity

    Magazines subscriptions but they do tend to counter with great deals since they live by ads and need you to keep their circulation numbers up. Sometimes they just keep mailing them out but it’s a dynamic ng form of media which is a shame when the printing and photography is exceptional.

    Having Apple collect our subscriptions probably protects us from a lot of fraud even if governments see the store as restraint of trade.

    Having Apple deal with cancellation of subscriptions is very appealing too!

  • @Svetlovska said:
    In the future you will own nothing, and be happy.

    The Corporation has decided this. Your consent is not required.

    Indeed but if you’re young don’t worry about subscriptions worry about automatic conscription. The MIC has decided your destiny. (Military Authorisation Act)

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