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SOLVED: Behringer UMC1820 works on ipad mini 5 but extremely low volume input on ipad 9

edited January 1 in Hardware

Using Behringer UMC1820 with a powered hub, cck, into one of the ipads, both running the latest ipadOS 18.2

I use the exact same setup and just exchanged the ipad yet I cannot get input levels beyond -70db with the ipad 9, while everything works fine with my ipad mini 5.

The ipad 9 recognizes the interface, sound output is fine, midi output is fine. But audio input is dampened down by -70db, even when I see on the interface that the input is clipping. I then plug the usb hub into the mini 5 and all inputs are at normal levels.

Previously I had a similar problem with another Behringer interface (umc404) where the input was permanently capped at -30db. I sent it in, Thomann didnt find any issues, they sent it back to me and it had worked without any problem ever since.

Edit: the input gain setting in AUM was set to 50% on the ipad 9, although I have never touched that setting and have freshly restored a backup from the ipad mini onto the ipad 9. weird. I have now set the setting to 100% on both devices and everything seems to work now.

Comments

  • I have a umc 404 and the volume setting on the iPad was of influence on the input volume. So allways turn the iPad volume all the way up

  • Yes with my setup the iPad volume has to be almost on max to hear anything. But the problem here was the input volume.

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