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Comments
How can anyone here have a workaround?
Because I have seen here and there people who say that they have restored the IAPs. I wonder how (and if it is possible at all).
I'm very disappointed at what this incident says about the AppStore model. My (evidently incorrect) understanding was that all app purchases and IAPs are handled by the AppStore, independently of the app dev. The deal with Apple being that the app and purchased IAPs could be reinstalled at will.
Alchemy's IAPs are so big that I don't keep them on my iPad, but are download/restored as needed. Now, I find that Alchemy says I have no IAPs to restore. A lie! This contradicts everything I've been told previously about the 'safety' of IAPs and deleted apps and how the AppStore handles previous purchases.
Not a good advert for the AppStore. I reckon Apple needs to comment on this. Please can one of the devs here (@Sebastian ?) throw any light on how restoring purchases works (is supposed to work)?
I've discovered the changes have affected my secondary businesses too as some of our website services fell under the new EU digital VAT legislation. As a result I've spent all morning removing monetisation options from a whole bunch of websites to avoid getting caught by the new tax laws, the accounting costs of which would cost more than the income they generate.
This is going to be a big issue for thousands of small companies, not just app developers. What a mess, killing small business and cottage industry in the teeth of a global recession. Apparently it's going to be rolled out to physical products next year too - I can see a lot of small developers jumping ship. If Camel Audio have stopped trading due to the new legislation then they have my full sympathy.
@frejahel - Only two ways I can think off is if you made a backup with ifunbox, iphone explorer or iexplorer beforehand, or if you had the desktop libraries and got the same mobile version for free, load in the preset and sample files into alchemy mobile via itunes, just use the desktop alchemy player versions.
Yup. Goodwill to backlash if you screw the pooch....first rule of PR says they should jump on this quickly, especially if you're the buyer (presuming there is one....)
@Monzo It will have had nothing to do with the new legislation. While it's an onerous change, Camel Audio had more than enough money to build it into their business model without incident.
I just realize that if you bought the whole mobile package and did not made a back up (i never do) and delted the IAP.... your get a kick in the ass. I would try to get a refund in this case. I also read the whole KVR thread (which is exploding). He he, from a buyout to an alien invasion everything is included there. For sure is that the whole thing is mysterious. If that's not a kind of NDA it would be really very unusal for these Camel Audio guys. Even when people try to write in the official thread it was deleted after minutes.... now it seems complete closed (especially the Alchemy 2 threads).
If Apple bought them we never see this software again but they would be interested in the tech behind (emagic, redmatica...) for sure. However, i really hope someone bought them (if i had a wish it would be Spectrasonics) because there would be another chance that Alchemy 2 (which seems was very near to drop) will come someday.
Surely this is just a normal aspect of any industry - eventually products become obsolete. Which is why vintage hardware carries such a premium. At least with software and VSTs you can create back-up copies. In cases such as this, Apple should take responsibility and allow those who purchased IAPs to re-download. Especially as the products were withdrawn with no notice!
Sounds like they did a good job of screwing over their customers. No warnings, nothing?! I mean, what is that?
They have every right to sell, BUT the IAP issue is going to be a complete FUBAR for them (the buyers) if they don't do something in good faith and quickly.
If nothing else, this is a lesson to us all to back up to ifunbox often. I don't use alchemy much, but did have some IAP's and they are not accessible any longer(or for now at least), so I'll have to backup my apps tonight. And this does make one wonder about the IAP model, at least IAP with downloadable content. It seems like some of the bloom may be coming off the apple rose these days, with constant updates that break things and the restrictive model that keeps average users out if trouble but then leaves little room in a case like this.
I still love using iOS and osx, but I'm on a 4s and an air, both on 7.1.2, and a black macbook running lion (should have stayed on snow leopard). We also have a Mac mini running mavericks with little reason to change the os.
I'm not interested in watches or huge phones or social media features (and I speak only for me, I don't expect any company to cater to only me), just solid products that work and help me be productive. It seems like productivity is getting to be less of a goal now for apple. We shall see.
With all that being said, speculation about camel audio has been done now, time will tell what happens. From the looks of it this was not caused by any disaster or new laws, so maybe something good is coming and all will be well. If not, we'll learn from it and plan accordingly in the future. One things for sure, workflow these days must be flexible and not rely on one product or app unless it's taken completely offline and never updated, essentially becoming a "hardware device"
Yes....lesson learned
Alchemy was one of those reasons i wanted to go full desktop. Sure it will work but one day you need or want to update for some reason and this could be the end of it finally. Since it was in general my most expensive music creation tool from all.... i feel a bit bad about it. At least that brings up again an iOS synth to number one in terms of sample manipulation for me. I think i wait what new things will be announced on NAMM and then i buy an iconnectmidi2+ if there is nothing new for me. And then finally all these things will melt together and i'm happy...... oh i know, i'm never happy..... but i try 
I got my first replies from the itunes support,recommending to backup my purchases via iTunes.Aha.But is it possible to restore IAPs the official way (not via iFunbox etc.) WITHOUT
the"restore purchases"option in a certain app?That would be new to me.
And i don't WANT to keep an app that is abandonned in it's current state.Even if i'm able to restore things via iFunbox it's dead at least in a few months when the new and shiny iOS9 will arrive.Things on ios might cost only a fraction of their PC counterparts but 60€ is just a bit too steep for this unclear situation.And the lack of any communication from CA is responsible that i'll continue fighting for my refund.Very sad,as mentioned before they (or ZenPunkHippy) where very helpful and symphatic.I can also only imagine a buy out and therefore nobody is allowed to say something...but why does it have to be MY problem?!
edit:got another mail from the support.I'll get my money back in the next 48 hours.
@Michael_R_Grant said:
It's good to hear they have plenty of money in the bank, but we don't know if it's added to the list of reasons for selling up. It's either going to take a lot of app developers time, or mean spending a lot of money with an accountant, to sort out the VAT nightmare. I wouldn't fancy it personally. Fortunately nearly all our sales are UK based.
@Oblique said:
Fortunately I'm not an Alchemy purchaser but a third of the apps I've purchased over the last few years are now obsolete. Compared to the hardware musical instrument purchases I've made, which have actually increased in value iOS music making is getting very expensive, regardless of the so-called low pricing of apps. And that's not taking into account the new iPad I'll need to buy if I'm to keep running them...
Here in the UK the place of purchase of goods or services is responsible for the goods or services, so in this case, the Alchemy App and the IAP's, that would be Apples responsibility. Today digital goods, services, copyright etc. especially on a worldwide scale is a legal quagmire, but as Apple have introduced the ability to download previous versions of the Apps you have purchased in their store, perhaps they should also keep obsolete Apps and IAP's available as well. If anything this case is a cruel example as to the delicate nature of our beloved iOS platform.
As far as IAPs go, at least when i downloaded the IAPs for Korg Gadget and Module the 'source' was definitely not one of Apples servers(according to router-logs it was some korg.com server), AudioCopy also seems to download data directly from loopmasters.com instead of a retronyms.com server...
What i think is happening is that the IAP architecture gives the developer a way to 'check' if customer has paid for certain feature and it is then up to the developer to handle it, be it download from remote server or set a 'flag' to enable a feature.
When it comes to Camel-Audio It would however have been good business practice to let customers know why they stop doing business...
I have successfully transferred one of the IAP sounds from one Iphone to another via ifun box. Copying the presets and samples seems to do the trick..
They pulled it from the App Store
Sad, I wish they'd disable IAPs and leave a free version up for all of the new comers
Jep..... finally no more Alchemy Synth in the app store. First sign of the worlds end?
Now we wait.
@knewspeak said:
This would be cool of them, especially if you can't actually re-install IAPs through iTunes. I know that Apple Support article I posted earlier says you can re-install IAPs with iTunes, but I'm not going to be the one to test that! Not now.
I think I need to buy a cheap pc with a HUGE hard drive to back stuff up to.
@Flo26 said:
Certainly helps to put things in perspective.
@Flo26 said:
Of course Flo, of course. That's why we long for entertainment and distraction, and why -even if we're not cartoonists- some of us think of doing our own thing, writing songs, poems, about the things that make us sad about this world also.....
All in all, this is a good kick in the pants for me/us. Who here is going to think twice, nay thrice before throwing more $$$ at Apple from now on? IMO we are becoming too dependent on cloud storage. In only a few short years we went from owning complete collections of music cd's, which we have complete control over, to an intangible storage concept that can disappear at a moments notice. Oh, and my hat is off to Canadians and the french too. I'll stand with ya.
@Flo: No question...sure... and we all know that there happens tons of these things in the world each day. Of course this is a "real" problem. I just think these things don't belong into a music forum.
@Cinebient said:
Oh I don't know - we're all moaning about the loss of an app while others are mourning dead relatives. Puts it all into perspective innit. Everything is connected, even if you wish it wasn't.
Johnny Goodyear, fascinating yarns as ever.
Working in a Nissan Hut paints a very different picture to working in a Nissen Hut
I wonder which it was, or is the memory now lost in the mists of time?