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Good manuals vs. instructional videos?

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Comments

  • If I were to make some videos of how I wrote Electric Ian – one video per song consisting mainly if not wholly of video grabbing the Gadget screen as I go and narrating it verbally – what would people suggest in terms of script format and timing?

  • wimwim
    edited September 2018

    @midiSequencer said:
    no ones mentioned in app help? I found it a good way to bring the manual into context for Quantum. Videoes are harder for me to do than manuals.

    The problem with in-app help is when you have to bring it up, read it, then dismiss it to get back to what you're doing. I find myself wanting to be able to stay exactly where I am and then flip back and forth from a manual that is always open. Or, better yet, to refer to the help on a second device. And, as @lovadamusic mentioned, in-app help that doesn't remember where you were is hugely annoying.

    On the other hand, the way you've done it in Quantum is outstanding. That I can definitely get along with, though I still prefer a separate doc in addition, to refer to.

  • @u0421793 said:
    If I were to make some videos of how I wrote Electric Ian – one video per song consisting mainly if not wholly of video grabbing the Gadget screen as I go and narrating it verbally – what would people suggest in terms of script format and timing?

    Now that would be something useful indeed!

    Your wtf knobs video for iMS-20 was really good and was the only exception in my case where a video got me over a hurdle I just couldn't clear from reading the manual.

    I don't have any suggestions in terms of script format other than that it be pre-thought out. I would take all the time you need. Something like this is different than simply explaining how something functions.

  • @anickt : “Script”—-BOOM/mic drop

  • Everyone has sort of intimated at this, but to make it clear: A reference manual is not the same as an instruction manual.

    A reference is an explanation of the "what." It's a description of the buttons and menu items and what they all do. For any nontrivial application a reference is imperative. There are only a handful of universal icons (the "hamburger" for a menu, the X for closing, the cogwheel for settings) anything beyond that is dependent on how the developer chooses to implement them. Even something as seemingly innocuous as a set of transport buttons can have wildly different functions in different apps.
    The reference is especially important for any "gotchas" (e.g. features that only work when a host transport is running), or when a setting or button changes the modality of other UI elements.
    Making a text reference is significantly easier to do than a video reference. Reading a text reference is significantly faster than scanning a reference video. Also a video reference isn't really updatable. If aspects of the UI changes, making edits to a text document isn't that hard; reorder the copy, change some screenshots, etc. However, with a video, at a certain point you'll need to reshoot the whole thing.
    Regarding in-app help, help that works as a reference overlay is great. It probably doesn't have as much depth as an external manual, but it can be great for quickly navigating an app.

    Instruction manuals explain the "how." What are the settings and the sequence of button presses you need to perform to accomplish a certain task. For simple apps, or ones based on existing principles, you probably don't need this, the reference should suffice. However, for complex apps or apps that create new paradigms, guidelines, if not full tutorials can really help. And here, videos could take an advantage. Going through the actual steps to get a certain result can be easier shown than writing it all down. Both for the creator of the app making the tutorial and the user trying to understand. Of course, the video needs to be concise and to the point. Most people do not have the patience to wait while the presenter fumbles and meanders; one topic, covered in a few minutes, is the best approach.

    I think the ideal is a text based manual to cover what everything is, supplemented with a few video tutorials to show how to put it all together.
    But since we're talking about iOS, I think that is an unreasonable expectation. However, a reference (manual or in-app overlay) is critical.

  • @Michael_R_Grant said:
    Well produced video tutorials are amazing. Unfortunately there are very few people around who can do this for iOS in a focused way. Too many YouTubers fumble about, not really understanding how to use an app even though their video is labelled 'tutorial'. Sure, this has its charms as a piece of entertainment because it replicates the user experience nicely, but it's often not particularly useful when you're trying to learn stuff.

    Haha I agree man, the fumbling about drives me nuts, I can't watch it 😂 especially when the tutorial consists of awful music on top of it all... I'd rather just buy it and find out for myself... Then watch someone fumble around making garbage and barley explaining anything

  • edited September 2018

    Can't read the entire thread right now, but noticed your mentioning the Xequence manual, thanks! :) As to my personal opinion: "Manuals, Manuals, Manuals" ;) < / BallmerVoice >. I know I'm an outcast with this, but I find videos horrible as a form of documentation. Extremely time-consuming, non-searchable, very inefficient (use lots of bandwidth / disk space) AND hard to create. But I do of course respect that many people think differently, and hey, Xequence 1.8.2 (in Apple review right now) even has a 30 second App preview video! A first! :D

  • @u0421793 said:
    If I were to make some videos of how I wrote Electric Ian – one video per song consisting mainly if not wholly of video grabbing the Gadget screen as I go and narrating it verbally – what would people suggest in terms of script format and timing?

    Your WTF videos are excellent. Personally, I like a relaxed pace, but planned out enough beforehand and/or edited after so things flow smoothly. If I was making a video, I'd have a hard time not overdoing it. My output would be slow, but I think most people would rather have more good information rather than less with loftier production values.

  • edited September 2018

    regarding apps,i prefer short (few minutes) videos about specific topic.. it's because i want watch it, learn it, and until i don't forget i want immediately try it in app - almost never read any manual, usually i figure 99% stuff for myself :-)) i like exploring new stuff, and i search external sources only in case i don't know how to do some very specific thing ...

    on other side if i'm interestet about some complex topic, i have no problew woth hour and more long videos (like leonard susskind standford levtures about relativity and quantum physics:-))

  • edited September 2018

    @Telstar5 said:
    Recently I got a note from a very visible developer on here in a response to a request for some more instructional videos on his product and his response was “People don’t want to watch long videos”. I disagree.. One case in point are the fantastic Tomas George Logic Pro videos on Udemy.... Doug from @thesoundtestroom lamented lack of videos for iOS once on his livestream ..I agree. What about you? Manual, videos or both? I appreciate @SevenSystems efforts in writing a good comprehensive manual and keeping it updated.. Sorry I can’t say the same for some of the other developers

    Video is the future!

    This is where even entrepreneurial heroes like Mark Cuban were mistaken a decade ago. He made a harsh remark saying, “Only a moron would buy YouTube!” when YT was going through a turmoil and running on personal credit card funds to keep the hosting servers running. Now look at YT - it has become a culture and consumed more than the TV. Sure, had Google (with their huge infrastructure) not acquired it, YT may have turned into a fiasco by any other company (eg: Microsoft with Steve Balmer :neutral:). Napster got busted but YT survived copyright litigations. Gangnam style, Despacito, etc crossing billions of views was made possible by YT. When Gangnam crossed a billion views, YT’s views column overflew because it was not designed to store so many digits and YT had to increase its size quickly. With a great marketing platform behind it, YT is a cash cow.

    Netflix was in turmoil too but today, it is the largest company that consumes 40% of all internet traffic and bandwidth - after optimizations (not google, not YouTube - it’s Netflix). An hour of HD streaming costs 3 GB of data and a 2 hour movie is 6 GB. The WHOLE of internet is not enough to run Netflix! To work around this, they made a smart move - they placed all of Netflix’s content on 100 terabyte server boxes and gave these boxes to ISPs for free so they could be served faster locally without a round trip. This resulted in 35% cost savings for ISPs. Netflix also copies/deletes content from these boxes everyday and this goes on for over 10 hours from morning until 2 pm on very high speed connections available to them. When Amazon’s AWS went down last year and taking down many large company websites hosted with them, Netflix was unaffected with this infrastructure. Their next plan is to come up with 200 terabyte boxes. If we get hold of one of these boxes, we could have something like 4000 years’ worth of watchable content! With over 120 million subscribers worldwide and having busted BlockBuster out of business, Netflix is a very valuable company and worth investing in it.

    I simply love DirecTV Now - it allows me to stream TV from anywhere on iPhone or iPad (AT&T) without consuming any data - data-free streaming! It’s works like an unlimited plan even though I have just a 2 GB per month plan. I was grandfathered into their initial promotion and I pay $40 instead of $65. It even works with HBO app data-free streaming for another $5 per month add on. I can watch TV in the car, waiting in line at a grocery store checkout, anytime I have to wait for something... and it is great for kids. At home, I can project it on the wall with Apple TV (that came free with the promotion) - without a TV. Comes with cloud based DVR 20 hours of recording retained for 30 days. YouTube TV costs data.

    I consume YT more than anything else.
    So much to watch - so little time :neutral:

  • Auria Pro is “cluttered” as some say but thanks to the tutorials at Lynda.com and to an extremely well written manual I was able to get my head around it . It just doesn’t run on iPhone though.

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