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Files app: Content Unavailable Due to Unknown Error?

13

Comments

  • edited July 2019

    This again, and in ipadOS. Anyone found a pattern to this other than number of files? I’ve been searching within the Files app for duplicates, strange characters in file names etc etc. Weird that this is mostly a problem with audio people.
    Also, if you haven't reported this, please do so it's a priority for them to get it fixed. The new beta feedback app shows similar open bug reports and there are apparently none.

  • @bounce said:
    This again, and in ipadOS. Anyone found a pattern to this other than number of files? I’ve been searching within the Files app for duplicates, strange characters in file names etc etc. Weird that this is mostly a problem with audio people.
    Also, if you haven't reported this, please do so it's a priority fir them to get fixed. The new beta feedback app shows similar open bug reports and there are apparently none.

    Yah it is a pain and a shame that ipasOS seems to still exhibit it. Mine cleared up when I backed up and deleted my BM3 sessions folder. This folder, while large-ish (I guess) was way smaller than the samples folder. So yah, no real specific pattern.

  • @AudioGus I also have a feeling it’s BM3 related. Is your sample folder in the Files app, or in Audioshare? I think Audioshare is safer as it installs in the Files app differently.

  • edited July 2019

    @bounce said:
    @AudioGus I also have a feeling it’s BM3 related. Is your sample folder in the Files app, or in Audioshare? I think Audioshare is safer as it installs in the Files app differently.

    It is in 'On My iPad'

  • Ah yeah, that’s what I meant. For some reason Audioshare doesn’t show a folder in “on my iPad,” but the files are local. I was gonna put the files in it for that reason, but pretty sure Audioshare doubles a lot of files when “moving” them around. Next step, is to gut BM3 and stick the samples straight in the files app.

  • Any luck with this? It’s driving me crazy.

  • @johnfromberkeley said:
    Any luck with this? It’s driving me crazy.

    The only luck I’ve had is with the solve from @Strizbiz as tweaked by @wa7ieeed

  • @jwmmakerofmusic said:
    Update - it appears it was the iZip Pro app that was causing the issue. I uninstalled it, didn't perform any soft resets or anything, and lo and behold, the Files app stopped giving me that aggravating error.

    EDIT: An hour later, everything is running smooth with Nanostudio 2. Got my drum samples and such in it, so everything is baby smooth. To those who have iZip Pro on their devices, I'd advise finding a different app lest it putzes up your Files app too. :) Cheers.

    Can confirm. I removed iZip, and things are back to normal.

  • @johnfromberkeley said:

    @jwmmakerofmusic said:
    Update - it appears it was the iZip Pro app that was causing the issue. I uninstalled it, didn't perform any soft resets or anything, and lo and behold, the Files app stopped giving me that aggravating error.

    EDIT: An hour later, everything is running smooth with Nanostudio 2. Got my drum samples and such in it, so everything is baby smooth. To those who have iZip Pro on their devices, I'd advise finding a different app lest it putzes up your Files app too. :) Cheers.

    Can confirm. I removed iZip, and things are back to normal.

    Spoke to soon. Problem is back.

  • I just had this happen for the first time, I was like wtf. Restarting fixed the issue. Is it recurring for others?

  • @johnfromberkeley said:

    @johnfromberkeley said:

    @jwmmakerofmusic said:
    Update - it appears it was the iZip Pro app that was causing the issue. I uninstalled it, didn't perform any soft resets or anything, and lo and behold, the Files app stopped giving me that aggravating error.

    EDIT: An hour later, everything is running smooth with Nanostudio 2. Got my drum samples and such in it, so everything is baby smooth. To those who have iZip Pro on their devices, I'd advise finding a different app lest it putzes up your Files app too. :) Cheers.

    Can confirm. I removed iZip, and things are back to normal.

    Spoke to soon. Problem is back.

    Do you have any folders with a huge number of files or folders in them?

  • @johnfromberkeley said:

    @jwmmakerofmusic said:
    Update - it appears it was the iZip Pro app that was causing the issue. I uninstalled it, didn't perform any soft resets or anything, and lo and behold, the Files app stopped giving me that aggravating error.

    EDIT: An hour later, everything is running smooth with Nanostudio 2. Got my drum samples and such in it, so everything is baby smooth. To those who have iZip Pro on their devices, I'd advise finding a different app lest it putzes up your Files app too. :) Cheers.

    Can confirm. I removed iZip, and things are back to normal.

    How many pages of apps do you have?

  • To solve temporary just deactivate “on my Mac” and reactivate.
    Unfortunately the problem is still present on iOS 13 though it occurs less frequently.
    For me the big number of files seems to be the problem.

  • This appears to be fixed for me in iPadOS 13.1, iPad Pro 10.5 first gen.

  • The user and all related content has been deleted.
  • The user and all related content has been deleted.
  • I put my BM3 files into Audioshare and don’t get it now. I can still access those same files with BM3 from the Audioshare folder via the files app.

  • @StudioES said:
    Spoke too soon. Only had this issue on iOS 12 once or twice. Now in iPadOS, when I hit Select in the upper-right, I get this error almost everytime.

    Fingers crossed for now.

    It feels like there is some app that is misbehaving. Perhaps it is just a bug.

  • @bounce said:
    I put my BM3 files into Audioshare and don’t get it now. I can still access those same files with BM3 from the Audioshare folder via the files app.

    That was my behavior, too. It was just the “on my iPad” files that weren’t appearing, but I could see them from individual apps.

  • edited September 2019
    The user and all related content has been deleted.
  • Hi, I’m on the latest OS and still get this warning constantly trying to use the files app.

    I have a large library of samples that I airdropped as a zip from desktop and opened in BM3.

    If anyone has any advise that would be great. I can see the other suggestions in this thread for deleting BM3 and maybe moving files from “on my iPad” into AudioShare.... but is that really the only option?

  • edited October 2019

    This happened to me when trying to copy files from a folder in AudioShare to Grooverider folder in “on my iPad”. Latest iPad OS 13.1.3

    It took several attempts . Then I noticed that some of the sample folders in the original parent folder were getting the content unavailable error. Only way I’ve been able to restore these samples was to unzip the original zip to a new location in AudioShare. The original folders still display this error.

    So, AudioShare does not seem safe in this regard either....

  • @zeropoint said:
    This happened to me when trying to copy files from a folder in AudioShare to Grooverider folder in “on my iPad”. Latest iPad OS 13.1.3

    It took several attempts . Then I noticed that some of the sample folders in the original parent folder were getting the content unavailable error. Only way I’ve been able to restore these samples was to unzip the original zip to a new location in AudioShare. The original folders still display this error.

    So, AudioShare does not seem safe in this regard either....

    Thanks... Not just me then!
    I’ve been trying to move a load of serum wave tables into GR16 from my AudioShare folder and it’s a slow painful unreliable experience. Given up at about half of them and I now have a long list in GR16 (would prefer sub folders tbh)

    Side note does anyone out there know any other synths that support serum wavetable import?

    I was also planning to copy a load of samples into NS2 but this constant warning for any folder with more than a few samples in it is driving me crazy... probably easier to zip them and try opening in NS2 but not sure about that either.

    I was hoping OS13 files would be usable but so far it’s acting like there isn’t enough memory or something... I’m using latest Air 3

    Grumble Grumble
    Apologies for rant

  • @no1normal ..,GR16 supports subfolders.

  • @zeropoint said:
    @no1normal ..,GR16 supports subfolders.

    For wavetable? For samples I managed to have sub folders... but all I could do to import wavetables was add them to the ‘wave’ folder and now I have one giant list and no idea what’s what!

  • forgive the brainfart..... yes, you’re right , no subfolders for wavetables

  • @zeropoint said:
    forgive the brainfart..... yes, you’re right , no subfolders for wavetables

    All good! For a second I thought all my time spent battling the Files app errors wasn’t needed :#

  • This bug is frustrating the hell out of me.

    I’m organising folders in the Files app and only get 2 or 3 mins before this bug buggers everything up. Files app goes blank and can only be ‘fixed’ by turning the iPad off and back on.

    Anybody worked out a temporary solution?

    I’m on iOS 12 but it sounds like folk are still having the issue on 13/iPadOS.

  • @SpookyZoo said:
    This bug is frustrating the hell out of me.

    I’m organising folders in the Files app and only get 2 or 3 mins before this bug buggers everything up. Files app goes blank and can only be ‘fixed’ by turning the iPad off and back on.

    Anybody worked out a temporary solution?

    I’m on iOS 12 but it sounds like folk are still having the issue on 13/iPadOS.

    Do you have BM3?

    Do you have an app that has deep file structures?

  • @SpookyZoo said:
    This bug is frustrating the hell out of me.

    I’m organising folders in the Files app and only get 2 or 3 mins before this bug buggers everything up. Files app goes blank and can only be ‘fixed’ by turning the iPad off and back on.

    Anybody worked out a temporary solution?

    I’m on iOS 12 but it sounds like folk are still having the issue on 13/iPadOS.

    I had the issue all the time with iOS 12.

    I had it initially with iOS 13 but not any more. I think a recent update may have improved it or maybe also some sort of gradual re-indexing of files took place.

    Anyway, as @Gravitas mentioned, deep file structures felt like it exposed the issue and for me, yes, my BM3 is huge. But like I say smooth sailing for me for many months now with iOS 13 and my BM3 structure has grown by thousands of files and 40 gigs more since. I say give iOS 13 a try if you can.

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