Jamm Pro by Ninja Tune / Coldcut

LostInFoundation

@JammPro Restore-purchases isn’t working on my iPad, since I’m sure I bought Congo Natty and Roots Manuva Sets that now (even after “restore successful”) are still showing as buyable with the cart and the price popping up instead of the “Download” button. Not a huge problem, but it still shows something isn’t working properly in the internal shop.
Is this what you were referring to with “ so you may find some purchases missing”?

JammPro

@LostInFoundation said:
@JammPro Restore-purchases isn’t working on my iPad, since I’m sure I bought Congo Natty and Roots Manuva Sets that now (even after “restore successful”) are still showing as buyable with the cart and the price popping up instead of the “Download” button. Not a huge problem, but it still shows something isn’t working properly in the internal shop.
Is this what you were referring to with “ so you may find some purchases missing”?

Hmm that's definitely strange, because the internal ID for those two sets didn't need to change. So your purchases of them should be intact, could you dm me so we can troubleshoot this one please?

LostInFoundation

Hmm that's definitely strange, because the internal ID for those two sets didn't need to change. So your purchases of them should be intact, could you dm me so we can troubleshoot this one please?

@JammPro I’ll dm you to see if I can help you solve the problem, but for the purchase it is not a problem…Sets are only 2 bucks and if I want them again I can buy them a second time.
All the joy that Ninja Tunes gave me back in the days deserves a little support.
This and also…comparing all the money I spent on Ninja Tunes’ albums with 4 bucks…seems like a reeeeeally small amount 😂

JammPro

@LostInFoundation said:

Hmm that's definitely strange, because the internal ID for those two sets didn't need to change. So your purchases of them should be intact, could you dm me so we can troubleshoot this one please?

@JammPro I’ll dm you to see if I can help you solve the problem, but for the purchase it is not a problem…Sets are only 2 bucks and if I want them again I can buy them a second time.
All the joy that Ninja Tunes gave me back in the days deserves a little support.
This and also…comparing all the money I spent on Ninja Tunes’ albums with 4 bucks…seems like a reeeeeally small amount 😂

While I'm sure everyone is grateful for your support, we also want to deliver the best honest experience possible for you and others who use our services, if there's a bug somewhere that hasn't been detected, better to fix it and get you your rightful purchases back.

scrape

Been looking forward to this. Love it on a Pro Max 12. Great job

JammPro

@scrape said:
Been looking forward to this. Love it on a Pro Max 12. Great job

Glad to hear that you're hyped!

If you require any assistance, please feel free to dm, or come join the discord

https://discord.gg/7CUWNyKR3A

More information / news and details arriving soon.

sharifkerbage

@JammPro I bought Jamm Pro on my iPad about 2/3 weeks ago, before the update, at full price.. but now is asking me to buy the Jamm Creators option, What can I do to restore it?

JammPro

@sharifkerbage said:
@JammPro I bought Jamm Pro on my iPad about 2/3 weeks ago, before the update, at full price.. but now is asking me to buy the Jamm Creators option, What can I do to restore it?

if you go into the app, hit the 3 lines at the top left of the store and "restore my purchases" it should reunlock all the app features, apologies for the inconvenience there, if it doesn't work for some reason, please let me know.

Nathaniel.

sharifkerbage

Ohh perfect! all good now, thank you so much!

JammPro

@sharifkerbage said:
Ohh perfect! all good now, thank you so much!

You're welcome!

If you need anything else, feel free to dm or join the discord https://discord.gg/7CUWNyKR3A

Nathaniel.