Loopy Pro: Create music, your way.
What is Loopy Pro? — Loopy Pro is a powerful, flexible, and intuitive live looper, sampler, clip launcher and DAW for iPhone and iPad. At its core, it allows you to record and layer sounds in real-time to create complex musical arrangements. But it doesn’t stop there—Loopy Pro offers advanced tools to customize your workflow, build dynamic performance setups, and create a seamless connection between instruments, effects, and external gear.
Use it for live looping, sequencing, arranging, mixing, and much more. Whether you're a live performer, a producer, or just experimenting with sound, Loopy Pro helps you take control of your creative process.
Download on the App StoreLoopy Pro is your all-in-one musical toolkit. Try it for free today.
Disappearing apps and apple no refunds
Hi,
about month ago I wanted to install app which I bought and it was no longer on my list and in app store.
I called apple hot line in my country (EU) and received cold and rude reply that „they”(apple) don’t take responsibility for that and if I want refund I should contact developer (yeah right, like if dev care).
Now I see more apps disappeared. For example Flux FX for ipad. It is now more than -$30 and I still have to check my list and compare with invoices I have on my e mail.
Did you have the same situation recently? What responce did you get?
How did you resolve that situation?
What would you advise me?
I’m buying much less from them (apple) and will buy even less. They don’t respect EU law for refunding for example.
🤬
Comments
Apple will refund you for any apps where you have an issue at the time of buying, but i don’t think it’s really their responsibility if the app developer pulls the app from the store.
I’m sure the end user agreement with Apple covers this. Don’t think I would even try to get refunds on things like this, and wouldn’t expect Apple to take responsibility.
When did you by those apps? Recently? Or years ago?
2-3 years ago.
Why does Apple permit devs to remove apps already sold? This seems dishonest.
That’s a great point.
I wonder who many apps have been completely dropped from re-install and if some of them would re-install if I had an iPad set aside running an older version. Does Flux FX appear if you have an older iPad?
The one I have missed lately was Rolands "Sound Canvas". It was exceptional rendering General MIDI files with some great instruments and presets.
I think it is just gone. I had it on mini 2, icon is still there (I uninstalled it, not removed. For space issue reasons) I can’t redownload it, it’s not on my list. I have ios12 on that mini2 and didn’t upgrade after I bought FluxFX
Oh shit Sound Canvas is gone too??
There goes another $10!
If I will reach $100 I’m gona be super pissed 🤬🤬🤬
Apple take % of money and no responsibility
I could be wrong but maybe Flux Fx was 32 bit and got purged with ios 11 and never got the 64 bit version? I did like that one.
Yah don't expect anything to stick around.
It was 64 bit
There's a Do It Yourself app that's catching on with all the cool kids that could replace Flux:Fx and most of the apps on your storage: it's called... hang on I have to take this call.
Leo?
@Mateusz : you might want to download the iMazing demo. Sometimes when apps have been removed from the store, they are still downloadable with iMazing.
Probably for the same reason that Office Depot or Best Buy permits developers to not provide updates for or remove support for software they sell in their stores.
I get that it’s not a nice experience, but it’s hard to see how the vendor should take responsibility for the decisions of the developers a few years down the road.
If the owners of stores become the responsible party for licensed products sold in their stores, I don’t think there would be too many people running stores.
I could think of lots of reasons: The developer went out of business. They sold their company. The person died…
Like I said, there could be lots of reasons.
There sees to be a line between not updating and actively removing. If they kept it up there, people with older ios versions who'd already paid for it could still download it.
But why take them down? People already paid for them.
It’s expected. If the developer doesn’t keep up at all it goes away. It seems most developers at least do whatever few things are needed to keep the apps from no longer being accessible.
Here are the terms I’m sure you forgot reading.
https://www.apple.com/legal/internet-services/itunes/
DOWNLOADS
You may be limited in the amount of Content you may download, and some downloaded Content may expire after a given amount of time after downloaded or first played. Certain Content may not be available for download at all.
You may be able to redownload previously acquired Content (“Redownload”) to your devices that are signed in with the same Apple ID (“Associated Devices”). You can see Content types available for Redownload in your Home Country at https://support.apple.com/HT204632. Content may not be available for Redownload if that Content is no longer offered on our Services.
Content also may be removed from our Services at any time, after which it cannot be downloaded, redownloaded, or otherwise accessed from Apple.
Reasons out of their control? Sometimes life and business don’t go as planned.
I don't know the solution, but you paid directly to Apple, not to the developer. Apple shouldn't respond to asking for a refund from the developer.
On the other hand, the Flux FX developer's website works, there is an e-mail and you can write to Dev that the app is not available in the AppStore and ask for the reason - http://flux.noii.se
As far as I know, if Apple does not receive the annual fee of USD $99 from the developer, the apps may disappear from the Appstore until the fee is settled, whatever the apps were paid or free. Maybe that's the reason.
BTW I think we need to start making apps backups ourself (via iTunes, iMazing) which we care about, just in case to be able to restore it on our devices in such situations.
Because if their business no longer exists or they cannot support their apps, then they cannot be offered. The apps are not owned by Apple, they’re owned by individuals or companies who sell through Apple’s store.
Wolfgang Palm comes to mind. He developed several outstanding apps, decides to retire and booom, apps are gone. Still kinda sore about that one.
Apps are not a physical thing, like a pair of shoes, that you buy and take home and keep forever.
If you want to keep apps forever you need to take steps and do some kind of backu system.
@Philandering_Bastard said:
Oh no ;( Not that one too. I had a break from music production and was so happy I’ll use his last app, his opus magnum again. Such a great wavetable synth. 🤬🤬🤬🤬🤬
Now it is more than -$60 for me. 🤬🤬🤬
I understand that devs have to pay annualy to f🤬 apple to keep their apps up.
And so a lot can happen and they end up not paying.
I also understand that f🤬 apple can pull it from the shop.
But would it hurt them so much to make a system, which for example if dev account is going to be suspended,
inform people who bought app via e-mail
(it is deffinetly doable, and those tracking data are in bytes so it could be kept forever) : „Sorry to inform you blah blah you have 30 days to download app to your device before it is gone from our servers/your list „ ?????
Is it so f🤬 hard?
Btw if they inform me before clicking buy, that when I do that I have no rights for refund (which is also a joke, and against the EU law) Why won’t they inform me that they are not responsible after 90 days if dev take it off and it will vanish?
If any of you have a backup of FluxFX, Roland Canvas and PPG Infinite please PM me.
My understanding is that the backups, even with iMazing, are linked to your Apple ID and therefore can’t be shared (just as you can’t resell an app).
Apple should really supply download’s for previously purchased licensed software, unless there is an issue regarding security, copyright etc., because you purchase from them and they have made it almost impossible to backup apps via any means they themselves provide.
If the app is gone from AppStore and we restore app (wchich was stored with IAPs) from iMaizing, will IAP restore as well? If so, wheather it apply for any type of IAP? There are different kinds:
a) unlocked features
b) additional files that were downloaded together with the app, but unlocked during the IAP purchase
c) additional files that were downloaded and unlocked after buying the IAP
d) etc.
@dakti said:
“If Apple does not receive the annual fee of USD $99 from the developer, the apps may disappear from the Appstore until the fee is settled, whatever the apps were paid or free.”
This.
I’ve ranted about it elsewhere on this forum. All you are ever ‘buying’ when you buy an app is a conditional rental, that can be yanked at any time if the dev gives up paying an annual ransom to Apple, and you won’t be able to re download it once it is gone from the store.
Remember, once upon a time Apple let you do full local offline backups of your iPad, but they nerfed that to force you to pay for Cloud storage, with the lie that you can always download all your apps from it. You can’t. Gone is gone.
Worse still, if you choose to update your operating system, you may find that the install process has ‘temporarily’ offloaded apps to make room for the install process. Except if the apps aren’t on the store… Gone.
You are only ever renting, not owning.
It stinks.
Hmm if you have an old ipad lying around, dont care about up to date OS, and apple already fucked you over anyway, you might see it as your „right“ to just go the way of jailbreaking… maybe there‘s even ways to uncouple/decrypt imazing backups? Maybe there‘s the equivalent to an apk database somewhere in a dark corner of the net?
I had the same with Patterning. I got it years ago. Have not had an iPad for a while and now I have one again. But Patterning is gone. Not cool. I'm being forced into upgrading to Patterning 2. I'd rather be attracted because of new features but to be forced while what I already own is stolen away does not sit well.
Another reason that Apple or a dev might pull an app is that Apple requires apps in the AppStore to be runnable on current devices with the current iOS version. Since these change every year, an active dev needs to retest his app every year, and issue an update if necessary. This may require significant effort that the dev may be unwilling to invest, especially if the app is old and has been essentially superseded by newer products.
In a similar vein, the dev may have created an updated version of the app, possibly using newer technologies, and dropping support for older devices/OS versions. He may then abandon the older app instead of maintaining it. We've seen this with apps like Cubasis 3 and Synthmaster 2. Sometimes there may be a upgrade opportunity (Mela 2 used a discounted bundle with Mela 1), but those doors will close in time, so you cannot return years later and expect to find them.