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Apple Scrubbed Files from iCloud on May 25th of 2023?!
So I learned a couple new songs on the piano to finally beef up my repertoire. When I scanned the files in as PDFs and uploaded to my old iCloud folder, I came to find out that for whatever reason, Apple had scrubbed all the folders clean from the previous PDFs that were there, with the change appearing to happen on May 25th of last year!
To say I am livid is an understatement, and I have no idea if anyone else has experienced these issues with iCloud before. Has anyone experienced issues like this with iCloud in the past?
(Luckily I still have all the scanned PDFs on my 2017 iPad Pro I use as a sheet music reader, so once I'm home later after my gig tonight, I can back all of those up to Dropbox.)
Comments
Okay, so I'm not the only person this affected it seems. Thanks for confirming mate. At least I still have the files backed up to that 2017 iPad Pro, or I'd have to dig out the binders to scan in and organise all the sheet music all over again.
Sorry, but that's bullshit!
I have stored files on iCloud Drive since day one of release, and, have to this date zero losses concerning files and folders...
I have since years back 2TB iCloud Drive, and, I have used 1.4TB and naturally have hundred of thousands files and folder (to be accessed away from home to my iPhones and my serenades of iPads and MacBooks...
Have an 2TB SSD thunderbolt drive so I have backups (done automatically between iCloud and SSD).
Apples cloud service is as good as both MS and Googles, and perhaps Amazon & Dropbox...
I am somewhat skeptical that Apple scrubbed your files.
I’ve never had any issues with files being deleted by iCloud only by my user error where I accidentally deleted a folder
Well I have no idea what user error there'd be. It wasn't just the sheet music pdfs that were deleted from my iCloud, but all the folders show they were modified on May 25th of last year. I didn't do anything to delete the files.
Could you have briefly cancelled the service, or missed a payment due to a card problem? Funny if that would have left the folders intact, but empty. Is there any way someone else might have accessed your content?
Perhaps it was something like that where someone hacked the account, but I'm not sure how. I think I will reach out to customer support sometime tomorrow. Didn't have any issues paying my monthly iCloud last year.
That's probably the best course of action, to contact them. Theoretically they should have a record of who logged in to your account, but it's also possible that might exceed the length of time for which they might keep records or backups.
As long as I've had iCloud I've also had no problems, but obviously something has happened to your account which cannot be simply waved away.
Exactly. I haven't even opened iCloud in a long time and only first noticed this now. And iCloud has been solid and secure up until I noticed the change in the folder modified dates. Nothing has disappeared from folders since then either. All my Logic files are intact.
But at least I can back up the sheet music pdfs from my 2017 iPad Pro to Dropbox. I can simply zip them up and upload that way.
I use Dropbox, iCloud and Google Drive. You can never have too many backups.
Trust no cloud.
I'd modify that to "Don't trust only one method of backup". As people who take these things seriously have said before, if you don't have a file backed up three different ways, "it doesn't exist".
I think what I'll do then is research flash drives I can use with both a lightning port and USB-C port. I don't think I'll need too much space for the PDFs, but my lesson is now learned. Holy shit, lol.
Any brands of flash drives you can recommend me?
Do you have a ballpark total of How many files? All PDF’s? Any idea on total size of files?
This has me concerned.
I’m livid there is no 1TB for $4.99 option.. I’m in a tricky predicament, either take lots of time cleaning, clearing iCloud or get 2TB at $10 a month that’s a big difference from $2.99 for 200GB.
I also keep having trouble connecting iPad yo iCloud on 17.4.2 but I guess I’m about to update to 17.5 to see if that fixes it. My iPhone on 17.2.1 or something works fine with iCloud.
I’ve had some recent frustration myself.
Well, I'm not sure the total size. I'll be backing my pdfs to Dropbox from my 2017 iPad Pro (sheet music reader iPad), and tomorrow I will purchase a flash drive from Amazon. Honestly this brief scare freaked me out, but I got some plans. I also plan to have a word or two with Apple Support tomorrow.
I'm still running iPadOS 16.7.8 and I have not had any problems connecting or accessing files. Is it possible you're looking at connection speed issues?
Sometimes it takes a restart (power off/on) to reset iCloud access.
Just be careful with flash drives as your main backup as they can fail and become inaccessible, particularly cheaper ones.
Ah, okay. What would you suggest as the best storage option, and which brand in particular?
Personally I use cloud storage and also dump things to an external hard drive so that I have redundancy for important files.
I used to store backups of files on thumb drives, but have found them unreliable sometimes. After doing some online research a few years ago it seemed I wasn’t the only one, although I’m not sure how common this is.
My external hard drive is a 1TB Samsung drive, and I haven’t had any problems with it over about 5 or 6 years of use.
Cool. That's what I'll look up then.
Thanks mate.
Sounds good too. That hard drive 1tb is over $100. Seems the Samsung flash drive is $30 for 256gb. Not too bad.
We shall see.
The nature of flash drives and SSD makes them unpredictable for long-term storage per several articles about archiving that I have read and my EE friends that are solid state electronics engineers have concurred. They are subject to failure or data loss without warning in a way that apparently makes them unreliable for long-term storage. I was advised to use them only for convenient access and use something else for long-term. I personally have opted for a combination of redundant cloud backup options and magnetic drives for archive maintenance.
Ah okay. I'll have to see if there are USB-C magnetic drives available. What would be a good one you can recommend/that you use personally? I haven't committed to a physical drive just yet. I'm first soaking in all this info.
I'll also back up my scanned sheet music to Dropbox and Google Drive.
I’ve discovered how I think I lost stuff on iCloud in the past, try this:
This is along the lines of how I think I’ve lost stuff in iCloud in the past
Definitely one of the most helpful replies here by far. Proves I'm not crazy/not user error, and gives me advice what I should do in cases of emergency.