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I think my iPad just died...
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Just went to wake my Air 2, and it didn’t respond. Plugged it in to charge and it just has a large icon on the screen (below). I’m presuming it’s died. Tried rebooting etc. but it’s not responding. Any help welcome...
Comments
it shows that icon while charging, but not yet charged enough to boot. if it still shows this 20 mins later you got a problem.
Ok thanks. It was on 35% when I left it, sure nothing was running so it shouldn’t have discharged.
You could leave it on-charge overnight. If it won’t come back then, via hard reboot, then you’re a member of the ‘It just (doesn’t) work’ club. Good luck.
Are you using an Apple lighting cable to charge it? The third party cables are deceptive. Check your cable, leave it plugged in and if it's not back to life in a few hours take it to the Apple store.
Yeah, I’ve tried different cables and chargers - all Apple own brand.
It booted when I changed chargers and went to the home screen where it showed 1% charge, then went to 2% and then back to the black screen and big icon.
I guess it’s fucked, just what I need at the moment. Sounds like a dead battery, great.
Try this- https://www.cnet.com/how-to/use-a-toothpick-to-clean-out-your-iphone/
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Maybe not. Try it for a few hours on-charge, you have nothing to lose.
It certainly seems to be the season for it. We’ve had an Air 2 and a Mini 2 go wonky, and now my daughter-in-law’s IPad 9.7 (one just before the Pro) has given up.
I've had both Apple chargers (the little ones that come with iPhones) and the Apple cables go bad on me. Not often, but not as reliable as Jakob's more recent post would have one believe.
Unless your battery basically died, or your connection port is fried... here's a couple things to try. I've had bad Apple cables, that wouldn't charge, but if I flipped them over on the lighting port side they'd charge fine. Don't ask me why.
Sometimes I've got a bad connector to work by gently cleaning the little gold/brass bits on the connector. First a gentle scrub with an eraser, then a gentle cleaning with some alcohol.
Also, on the rare occasion, simply shooting some compressed air into the charge port can work if there's a bit of lint or something in there preventing a good connection.
Mine don't tend to charge from 0% if using anything other than a factory Apple charger. I have several alternatives that will charge it up if it's midway, but if it's entirely dead, nothing else will work.
I get this on my Air 2 sometimes but it does eventually come back from the dead. It usually just needs a lengthy charging session. My Air 2 battery is depleting pretty quickly these days.
My Air 2 battery has had 581 charge cycles.
@MonzoPro this has happened to me once as well. dont discount your ipad just yet.
i kept it overnight and it actually woke up. been almost 6 months since then. just leave it alone for around 6-7 hrs.
Thanks guys. Just checked and I’ve got the home screen back up and it’s on 7%, so maybe something was running in the background and killed it.
Nice to know it’s not just me. Maybe something zapped it suddenly, hopefully it’ll recharge.
I think there may be something going on the port as well, as it dropped out of charge, and then back on again the other day. I’ll give that a clean as well.
The toothpick method @ginandjuice linked to helped me in a similar situation. In my case it was an iphone and the lightning port was full of lint. Clearing out with a toothpick fixed it.
Yeah I had the same problem with my last iPhone.
I don’t understand how this lost its charge though, I’m sure there was nothing running.
There may be something going on with iOS11. I had about 85% charge one day about a week ago. Had it in a backpack all day and never got around to using it. When I got home it had dropped down to about 20%. I don't think I had anything running, but didn't check. Hasn't happened again so I wrote it off to maybe the magnet case thingy wasn't all the way closed or something. But, I've read reports of iOS11 battery draining.
That said, it was only that one time. My iPhone running iOS11 has held it's charge normally, and the iPad does now too. I should've checked to see if some rogue app was open and draining the battery, but I didn't think to check since I'd assumed it must've been the case magnet flap thing wasn't likely closed all the way in my pack.
Wouldn’t surprise me, batter life has been crap since I updated, and I had a weird black screen incident last week.
I’m still having IAA apps sucking up battery even after a restart should have killed their ghosts.
After charging your device you could try out an iOS update in recovery mode.
See: https://support.apple.com/en-us/HT201263
To get full security, that it works, do it two times in a row. That means: Again activating recovery mode and choosing update then.
Good luck!
Are you really sure no app was running in the background?
When my iPad is "dead" the next morning it's usually an app that stopped the iPad from sleeping and I just forgot to close. Last time it was Mr. AudioCopy who sucked Peter Lithium out of poor guy tablet.
My experience with iOS11, battery, etc. has mostly been positive... but I have noticed weirdness here and there, and I vaguely remember having this "black screen" thing you mention. What I've been doing is basically, about once a week I'll do the home button, power button thing to clear memory, then do a hard reset. Just for good measure.
If there's been an iOS update, and I notice an app acting up... I'll delete and reinstall that app.
I don't code and I have no idea what goes into it, but I don't doubt iOS11 hasn't been the smooth transition for most that Apple would've preferred. It's WAAAY better now than when it first launched though. At least, that's been my experience.
Come to think of it, if you haven't done the memory clear, hard reset in awhile, might not be a bad thing to do as maybe there's something funky going on with the battery use/charging feedback from iOS? Couldn't hurt to cover that base too.
Thanks, I’ll give that a shot.
I’m very OCD about closing apps, I always go through and make sure nothing is running. Perfectly possible though. Is there a way to ensure nothing is running?
It’s up to 27% now, so I’m going to give it a thorough clear out tomorrow.
Thanks for the replies guys, your feedback has helped calm my nerves a bit.
Could also be the dreaded IAA zombies piling up. No UI is launched so there's no way to clean them out without a reboot.
Glad to hear it's charging.
Make sure you’re charging it with genuine Apple electrons, ordinary current isn’t proprietary enough.
That's awesome.
My 6s suddenly died last month, went from working one minute to completely dead the next. I had to get a new one but I bought a battery on amazon, going to install it tonight and see if it makes a difference, if so I'll keep the 6s as a spare.
My MacBook Pro died yesterday in the middle of a job...
@MonzoPro As your attorney I must advise you to cry like a baby and require a new shiny object for Christmas etc. Good luck.
@MonzoPro you could try checking the battery status health
https://itunes.apple.com/us/app/battery-life-doctor/id1165930552?mt=8
The app has access to the raw data of the battery and check the health.
It has ads ,but it's free.
Don't know how accurate it is. On my second hand Air2 it shows 91% health . But I always treat it right ( meaning I keep charges from 30 to 80% whenever possible )
I think there is, at least if you have a good guess on which one has torn into a zombie:
Run the app again and force-close it.
If I got it right, that's what Steinberg recommend too when an IAA app just doesn't want to respond upon loading it as IAA plugin.
@MonzoPro do you have drc installed on this iPad ? If yes disable background running in the app. It consumes battery even if you literally never run it. Ios 11 broke that setting somehow.