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Comments
But this wasn’t a fake cable. It’s a Sacheti sb hub, a very popular one.
I don’t get this. How is an iPad you can’t even turn on “protected”?. Last time it happened, and I’m guessing this time too, they replaced the iPad. So I can’t see how that’s any form of protection.
I mentioned the cables only because they are a known source of trouble - and the consequences frequently match your (unfortunate) experience.
So it‘s not a far guess to assume similiar circumstances - after all you asked „why ?“.
I don‘t have any USB-C gear and don‘t know how it‘s handled in these particular devices.
(but there are enough such cases documented with 2020 iPad Pros)
The Satechi Hub may be popular and a great device, but it‘s not MFI certified.
Again: under regular circumstances such devices may work flawlessy, but if you add a powerbank into the scenario you‘re walking on thin ice (imvho), at least if it‘s a budget unit.
(as mentioned before by @espiegel123 )
It only fails to turn on because the supposed protection was bypassed and it dies the moment power reaches the circuit board.
It is possible that your hub or cables are defective. The likelihood that you received two lemons from Apple seems unlikely. Their build quality is generally quite good...and a quick internet search reveals a number of people talking about problems similar to use traced to bad cables or chargers.
@tahiche Is your power bank designed for USB-C Power Delivery? Your photo seems to show a USB-B to USB-C cable, so I suspect it is not. USB-C is much more complicated than the earlier Lightning and USB systems, and Power Delivery is special because it allows fast (high voltage) charging.
This Apple product combines the prior USB Adapter and HDMI Adapter into one unit, including Power Delivery, https://www.apple.com/shop/product/MUF82AM/A/usb-c-digital-av-multiport-adapter. These other gadgety "docks", with every port imaginable, are likely beyond what they see as a product.
That’s actually some good points. I must say that I am also quite disappointed how difficult it is to use hardware controllers for iPad music making. Most iPad DAWs are so much in love with the touch interface that they did not implement any means to use hardware controllers. Cubasis does not allow controlling the mixer (it’s on ‘the list’ since 6 years). Zenbeats is a nightmare to setup CC mappings for the synths.
But when you have such limited screen estate like on the iPad and you cannot just add a huge desktop monitor then the only way to ease the pain is to operate things with hardware controllers. At least it works with AUM and actually I try to MIDI control as much as possible. I control LK with my Launchpad, AUM’s mixers and transport with a Korg nanoKontrol and I’m using some buttons on my keyboard to bring the most important AUv3s to the front. Anyway, that’s all not ideal.
iPad Pros can use a monitor but only certain apps support it and they also just show a fullscreen view of some of the app’s output, e.g. iMovie shows the rendered movie. But no music app is using that. Well, its just display, no touch. Probably one day the UIs will go for VR or AR, then you have a huge display with a small device, that would be great.
I didn’t want to challenge what you said I was just simply surprised that there is a chip in the cable. And my question is does a genuine Apple charging cable protect my idevice from such failures if I connect my whatever by using this cable? I mean would the cable act as a ‘firewall’ between the ipad and other ‘devices’?
Looks pretty cool if you want to have a iPad desktop setup. Wonder what this would be like in a musical setup. It’s expensive. Hopefully Apple certified with al, these power options.
Don’t get the idea of this dock. Hard to operate the iPad by touch with thst. Why using the iPad like a laptop?
I have no idea. Didn’t such a thing existed. I’ve used it extensively with my old lighting iPad and with all kinds of usb-c phones. That’s what gets me. How can an iPad be so fragile and subjective to these kind of failures but phones that are 1/5 the price are not?.
Let’s assume the powerbank is dodgy... An “official” usb hub would have saved it?.
I still have serious doubts about that Tristar thing. It’s supposed to “protect” yet a non-official or bad cable can just bypass it?. So it only protects from official apple cables?. I’d change the “protect” in that. It’s like an alarm only protecting from family members and bypassed by thiefs.
Which goes in line with @GLacey very pertinent question for which I’d love an answer.
They’re coming to pick up the iPad today, I just hope there’s not a problem with apple blaming misuse.
I’m throwing away the Sacheti hub and buying an apple one (sigh) and I’ll ask at the apple store about a recommended powerbank. But this all seems very “gray”. I had to break 2 iPads to somehow pinpoint the cause, which seems to be a combination of factors. Might have missed it but I don’t remember any big red warnings about powerbanks or hubs.
Thanks for the comments, help and patience. I’m obviously pissed off at the situation, I really appreciate all your comments (even the ones defending that stupid bloody Tristar 🙃).
@krassmann I can’t understand why there’s not a proper hardware controller for iPad. Let me narrow it down. A Maschine app for iPad. Ok, so I can’t run Massive on it, so let it load AUV3. Whatever. Why would you want a huge desktop or laptop just to use a hardware controller?. The whole point is less screen and mouse and more hands-on control. The iPad is just perfect.
The most infuriating In this departament, and it serves as an example, is Roland’s Verselab integration with Zenbeats. You use Zenbeats as a screen for Verselab hardware. Not Verselab as a hardware control and enhancement for Zenbeats. That’s so dead wrong upside down. You keep all limitations of the hardware, like the ridiculously low audio time limit, and instead of providing knobs for Zenbeats you provide a touchscreen for the hardware. It’s crazy.
I’m in doubt.
A Windows tablet with Maschine. Bitwig... powerful as hell, really pro, would take care of everything and provide with all the (many) things missing in iOS and all the complicated app combos and limitations.
¿The big downside?. Windows?. Buffffff. Not slick. And I was thinking that I’d actually miss the limitations and frustrations of iOS... crazy. It sort of pushes you. And keeps you on edge, waiting for Loopy pro to come and save you... The devs in iOS are just amazing, I love the “indie” aspect and the stark contrast with Apple. If it were Linux and devs jumped ships I’d be all over it.
Last but not least. “Surface Pro users forum”????. It’d be all about adding shit to the registry!. Failing drivers?. Buffff. I’d miss this forum.
PD: Kickstarter campaign idea. Migrate iOS music apps to Linux and sell a compatible hardware thingy. With headphone jack!. Two of them!. And no Tristar!!.
@tahiche As if everyhing wasn' t confusing enough, let me add more fuel to the fire of thoughts 😅
ATOM SQ in use with Beatmaker 3
Does that hub look familiar? 😁
But he uses the non-pro iPad which might be more reliable than the iPad Pro (Does anyone know what Pro means??)
@tahiche I fully understand your anger, being a victim of a similiar case myself... and me too never knew about the details before.
To be more precise (than before) and put it more simple: that Tristar thing is controlling all input lines of the charging/communication connector. It is in fact an effective protection because it breaks at a single defined point right in front of the circuit board.
It‘s a cheap part and easy to be replaced... if the proper tools are available.
The usual repair fee of $65-$100 is based on dis- and reassembly of the unit in the 1st place.
Without the Tristar an over voltage could damage any part of the circuit board, which would be really hard to track down, hitting more expensive parts or things that aren‘t even available as replacements.
Here‘s some details with photos of proper and fake cables by a repair shop.
https://www.discdepotdundee.co.uk/apple-tristar-u2-repair-and-cheap-lightning-cable-damage/
Ok I’m actually reading about Tristar and cable chips! 🤓🙃
This just kills me...
Put the bloody NX20P3 IN the iPad, before the Tristar!!. How is it the cable’s responsibility to control the voltage so that it doesn’t damage the unit!. Someone ill-minded might even think they actually want the iPad to break with non-official gadgets. It’s like leaving the door open when the alarm is not set (paid for). I’d go to Congress over this!. (Except it’s not my Congress and I have no clue of what I’m talking about). But seriously, can you give me an explanation as to why the voltage filter is not INCLUDED in the device?.
If you sell a mega expensive device with an industry standard USB-C socket (having made a deliberate decision to switch from your own propriety Lightning format) and this is the way the device is charged, it's pretty much inevitable that consumers will use 3rd party USB chargers to charge the device. 3rd party chargers are even advertised as being suitable for iPhones/iPads etc. If this really can 'fry' an iPad, what was the point of transitioning to an industry wide hardware standard in the first place?
@tahiche What you've done should have been an entirely predictable 'use case'. If this was my iPad Pro 2020 (and I do have one and as @NeuM suggests, will only charge it with the Apple charger from now on, just in case) I'd book a warranty repair, take it to my nearest Apple store and say I think the battery must have failed prematurely. I wouldn't disclose any additional information about 3rd party chargers etc. I'd expect (and if it came to it insist) that they replaced/repaired it under warranty. Why should you pick up the tab?
A guy where I used to work had an iPad Mini 5 (in a closed case) which slipped out of his hand and fell literally six inches or so onto a desk a year or so ago. The display instantly went irreparably 'wonky' (technical term). He took it to the Apple Store and got a replacement device under warranty - no questions asked.
Go for it - and the very best of luck!
@charalew , it’s on warrant from the previous replacement. I called for pickup repair to avoid giving explanations, quiet as a mouse 😇 Although if they check my history it doesn’t require a Sherlock Holmes to see it’s the exact same thing. I fully agree with you regarding the transition to usb-c, like I said I’ve never had a problem with an android device using all sorts of adapters and power sources. If this is a known thing, they should absolutely put it in red bold letters.
I wonder if it’s the Tristar like @Telefunky points out. Because they did replace it with a brand new unit, whereas the Tristar thing looks like a “pretty easy” fix.
I saw this a while back, looks good!. I don’t know why I have a love/hate relationship with BM3. But I’d be willing to go with whatever provides perfect and deep hardware integration.
In this case I’m missing the sequencer, so that you can use the SQ sequencer and it translates to a BM3 sequence. Also instrument and effect browsing, auto mapping, arranger editing and clip launching. In short, the kind of integration the SQ provides for Studio one.
Isn’t there a market for this?. I’d be happy to pay for a good controller with iOS daw integration.
@tahiche Apple doesn‘t do board level repairs at least since the first Macintosh.
When I worked (ages ago) in an authorized Apple Store there was an exchange plan for every defective part.
Customer entered with the broken unit, you opened it, replaced whatever was damaged by a brand new part and the bill was significantly reduced by leaving the dead part at the shop.
Those parts were collected and then returned to Apple‘s dedicated recycling facility.
It was explicitely forbidden to solder on any board, as this would disqualify the item for the recycling process. Obviously this didn‘t change over the years.
The „relatively simple“ Tristar repair is an individual case decision by the customer based on available (3rd party) service offers that fill the gap the standard Apple procedure leaves.
It takes time, a lot of experience and manual skills to open and reassemble the device with a reliable result. It first of all adresses units out of warranty.
I fully agree with your suspect that Apple created a closed fence market on peripherals by moving the protection out of the device, but well... they are not charity
Any US citizens in the house?. Let’s take this to Congress!!.
@Telefunky you seem hardly surprised. I think it’s right outrageous. From “charity” to thieves there’s a huge leap. It’s disgusting, really 🤮
Well, as mentioned I‘ve a close relation to Apple since the original Macintosh... and had the priviledge to learn developement on a (back then) $ 5-figure machine because I was allowed to take it home with me after work.
And I‘ve experienced Apple‘s financial struggle in early 90s when they had the most happy customers you can imagine, but didn‘t sell enough machines... because the ones on duty didn‘t break, received free updates and kept being used, and used, and used...
It all changed with the introduction of the iMac and consumer products, while the publishing business with Powermacs was safe terrain.
Long story short: I accept such minor tricks because I want the company to survive.
I don‘t want Linux and even less Windoze, though I do have a machine for dedicated DAW and developement purposes. Fortunately my (personal) main applications just need the OS to boot and provide a file system, no Microsoft library bullshit involved, no registry either.
If you‘re after a truely disgusting case, look no farther than Win-10.
It‘s wasting billions of Watts of energy, will never be finished before judgement day and is based on a software concept close to a dish of spaghetti.
But it does assure a million jobs, a constant increase of hardware sales, and it‘s sold each each year as the top of the technology crop...
It‘s not nice what you experienced and I‘ve had more fun with other 2nd hand items than last week‘s broken Air One, but c‘mon... that‘s peanuts compared to the real ugly things in life
Just received a replacement iPad. I am pissed about what happened, but I have to say I haven’t had a problem with Apple in replacing it (again). No questions asked.
I’m off to buy an Apple original hub at the Apple original store from Apple original employees. I’ll ask about apple supported powerbanks.
After last time I purchased a 200GB iCloud account so I should have a decent backup.
I feel like I defeated the “system”! 🙃💪
The system makes billions of dollars, which allows them to replace your iPad without blinking. It’s why the service to corporate structure can be so frustrating but also so effective at building mass consumerism. Look at Costco or Sam’s Club for example, you could buy a keyboard or TV, run it through a shredder for ten years, and return it anyway. Congrats btw!
@tahiche 👍
Plus you get the chance to experience that natural ‘high’ of opening up a brand new device (again)
Nice one @tahiche
Thank u all.
At least in my case Apple would’ve been better off putting the f##%g voltage control chip inside the unit. It must be Apple policy, but they don’t tell you what was wrong with the unit. So it takes 2 broken iPads to connect the dots.
Excited to turn it on. Maybe they’ve included a proper audio clip-launcher!.
@tahiche said:
Did you consider to sell this new iPad with zero mileage and buy the forthcoming model instead in April?
There’s a new one in April?.
I haven’t considered it, no. My biggest issues with the iPad are from apps, workflows, etc... like the missing audio clips app, frustrating DAWs.... A new iPad won’t fix those, right?. Unless they come out with a logic iOS or something... are you expecting anything gamechanging?
Yes, a new one is coming according to the rumours, but probably will not address your pain points. It's just a new hardware.
There is also a thread about it here on AB forum https://forum.audiob.us/discussion/44155/could-this-be-the-new-ipad-pro#latest
@tahiche, did you get an original receipt? Third party receipts are the worst... never go back in the cash register correctly. Glad it worked out.