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Has anybody tried returning their iPad outside of the 14 days or whatever? Warranty should cover this, I'd think. I hate the idea of being without my precious apps and half-finished creations until this issue is fixed, but I also want Apple to take notice. They haven't even acknowledged receipt of my feedback/bug report. As much as I like this thing in some respects, I actually feel guilty to have paid so much money for a product that doesn't work for what I bought it for.
Same feeling here.
I feel like this is happening to me more often on my 10.5" since going to IOS 11. The distorted sounds that get fixed by unplug/plug in headphones is happening more. I never had the latency issue and it's happening to me all the time now in BM3.
I think this may be it
Changing the sample rate in apps fixes the problem *I Think
Gonna do some more testing tmr, but so far I changed cubasis and beathawk. Haven’t had latency since. But I did in GADGET and that I cannot chang fixed to 44.1 I believe
crackles and latency separate issues? latency seems resolved on this 10.5
I’d be interested to learn about how this relates to Audiobus3, which I believe these days is still locked at 16/44.1? ( @Sebastian ?)
I still use 16/44.1 as standard on my Air2 & Mini4. I have no problems myself and probably a non factor in general (aside from these iPad Pro issues) but I’d consider changing to 16/48 if iOS was 48 standard, just to avoid any potential issues.
I’m glad I didn’t update my 12,9 to the 2017 Model. My 2015 version with iOS11 has no problems.
Maybe PRO stands for PROblems this year.
Everything will be fixed in the next iPad Pro 2018
not
I wasn't going to buy a 2017 iPad Pro because of the audio problems but Currys/PC World were still selling them for £1,039 when Apple increased the price to £1,119 so I bought from PC World in panic before PC World increased the price too.
I'm not trying to confuse the issue further but is the iPhone 8/8 plus also having issues? I was thinking of upgrading
Also I left this here https://www.apple.com/feedback/are
"Dear Apple,
I've been an Apple user for 5 years or so. Within that time we've seen the music making community grow in terms of numbers of artists and developers. Lately it seems Apple has forgotten it's artist community. The audio glitching/latency bug on the 2017 ipad pros has been a huge concern that has not been addressed at all. Currently at the audiobus forums (large hangout for music making on the ios) large numbers of users/developers are considering moving away from Apple because of a general lack of concern.
Other issues such as audio thread priority on the iPhone causes apps (that would run fine on half the cpu/ram of current iphones) to run slowly or glitch out during musical performance. This needs to be addressed or you are going to lose loyal customers. "
I left this on the Apple feedback form:
“Many of us who have purchased new iPad Pros are experiencing very repeatable crackling noise and latency. I will be returning my iPad Pro 10.5 because of this issue as iOS 11 has not resolved it. The iOS musician/producer community are now contacting news and magazine outlets to try to get this issue reported more broadly and are advising people not to buy the new iPad Pro for music production until this issue is resolved. We hope Apple can resolve this as soon as possible.
The Apple Support thread is here: https://discussions.apple.com/message/32312488
And the iOS musicians Audiobus forum is here: https://forum.audiob.us/discussion/20114/new-ipad-pro-12-9-2017-problem-with-latency-and-digital-noise/p1
This is also being discussed on the 8000 member iOS Musicians Facebook group with many reports of the same issue.”
I also contacted 9to5mac and macrumors about it. You should as well. And asked tim webb at disschord what he thinks can be done.
I think its bigger than just the ipad pro. Apple is forgetting that a slice of its customers are artists and ignoring them. It's not a big slice of the pie but it's enough to merit SOME attention
It is strange that the new iPads have such stellar performance overall, but the software is allocating those time slices so badly that actual performance/usage is so bad as to make it basically unusable.
It has also got various apps (thus Apple) prime time TV spots on quite a few TV shows in the past.
They advertise making music with ios and ignore these huge problems. Support your own platform a tiny bit
I also sent a clear message in iOS 11 Beta Feedback about these continuing issues. Not allowed to disclose what I said, but you can imagine. However, what I can say here is that, even though I can recreate the issues on my 10.5” with cans, I can avoid them, and I’m not stuck to any particular 3rd party apps that haven’t been properly updated for 11, or that make it difficult to avoid the pro2 issues. I’m not performing live now, so not worried something odd will happen suddenly during a gig.
So, all in all I’m enjoying using my 10.5” on 11+ for audio plus some video work, and will not be returning it due to a possible ‘hardware’ defect. It’s a brilliant tool for my particular work :-)
@Voicey, what steps do you take to avoid latency and audio crackling problems. If you avoid using the headphone port can you basically avoid all problems?
It's worth protesting about. Despite the professional iOS music making market being relatively small, like art and design it's important for the brand. Your average user might not need all those extra features, but if they're paying more they want to know they're there if they need them, and that the device they've bought is endorsed by professionals.
Dissent in the pro-user ranks will cause ripples that can't be ignored - or at least they shouldn't be.
Just joined this forum. Am iPad Pro 10.5 OS11.0.2 user.
Not sure if this helps anyone but I am using an iRig Duo connected to a USB hub (powered) connected to the Apple USB/lightning dongle with multiple MIDI keyboards/controllers and audio interface all connected to the hub.
I don't seem to be experiencing any audio glitches (beyond the expected due to particularly hoggish IAA apps - namely neosoulkeys) when running a bunch of IAA and AU apps in AUM.
Glitching (when scrolling and multitasking etc.) only occurs if AUM latency is set to 64/128ms and I enable the worst offender IAA app within AUM. Latency seems stable after long periods of use.
Otherwise performance on this machine is just uh-mazing.
I've read through the thread and apologies if I missed it, but am considering the purchase of an ipad PRO 12.9 512Gb.
Are these problems intermittent? Or persistent across all use and apps?
Is this problem affecting all or a majority of iPads 12.9 or an unfortunate few?
I can only speak for my iPad Pro 10.5 but it is across apps for me. Not just the music production ones. E.g. I was only watching a video on YouTube the other day and experienced the crackling noise. Others have had the same with just iTunes etc.
I want to know if is finally possible open more AUv3 instances on new iPad Pro 2017 and iOS with 11.0.2?
So has anybody else with issues tried the change the sample rate to 48 in apps?
Pretty sure this has fixed all my latency issues now, but haven’t tested enough do to my health issues atm. Seem to only have issues in gadget now which is locked to 44.1
Haven’t had the crazy audio noise in a bit either. Fingers crossed
I'll be giving it a go in a few days so I'll report back, when you tested, was it via headphones, with no unplugging them, no resetting the iPad etc.
I'm not a programmer or an audio engineer, but I've been involved with a lot of software, and my suspicion has been that the problem is related to something like this.
It seems as though the Audio Layer is likely averaging audio to normalize different sample rates, and there's a leak somewhere, causing drift.
If you don't force the software to do the "conversion" from 48 to 44. You don't get the latency (supposedly. i have not tried yet.)
My guess is that touch interface code (or had, depending on reports I'm hearing about 11.2) is dependant on audio code that is drifting, hence the latency.
Not a technically accurate description, but this seems like a bug in realtime audio sample rate conversion.
Still maddening.
I've spent the last few days testing this, and it appears to have solved the problem for me.
@ 44100 - I can consistently reproduce the issue (which can be fixed by switching to 48000)
@ 48000 - I have yet to experience a problem.
A positive development.
Another very interesting development.
Why though would this be affecting Pro IIs and not all IOS devices?
EDIT: I should say, all those IOS devices with one of those old-fashioned wired headphone port thingies.
Nobody has reported being able to replicate this in Garageband recently, but I think Garageband is locked at 44.1.
Maybe Apple have coded some secret virtual headphone unplugging routine
It happens most often for me using Garageband.
Hmmm .... maybe I haven't tested it enough there. Testing is not easy in an app you don't use - there are only so many hours in a day.