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Touchable Pro Update

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Comments

  • kinkujinkinkujin

    @MonzoPro said:

    @kinkujin said:

    @MonzoPro said:

    @mistercharlie said:
    Ok, bought it, and it’s pretty neat. Nice to sit on the sofa and control Ableton from there. I can’t see myself using it much, though. It’s just a lot easier to use a mouse.

    This is what's holding me back - will I eventually drift back to just using the touchpad, rather than setting up the iPad each time?

    I'm having a tough time adjusting to Ableton. Was going to get this app having been a fan of ModStep. Wondering and fence sitting as well if I should plunge in and give Ableton "one more big go" or just give up. Wondering if this app will make me love it more. I think my problem with it is me not the prog.

    I’m not completely sure why Live suddenly clicked with me - could be the simple interface is less distracting than Logic. Certainly the browser is a lot more user friendly.

    I think it's just being impatient to be honest. Hmm... how long is this app on sale - assuming it is?

  • [Deleted User][Deleted User]
    edited June 2020

    @kinkujin said:

    @MonzoPro said:

    @kinkujin said:

    @MonzoPro said:

    @mistercharlie said:
    Ok, bought it, and it’s pretty neat. Nice to sit on the sofa and control Ableton from there. I can’t see myself using it much, though. It’s just a lot easier to use a mouse.

    This is what's holding me back - will I eventually drift back to just using the touchpad, rather than setting up the iPad each time?

    I'm having a tough time adjusting to Ableton. Was going to get this app having been a fan of ModStep. Wondering and fence sitting as well if I should plunge in and give Ableton "one more big go" or just give up. Wondering if this app will make me love it more. I think my problem with it is me not the prog.

    I’m not completely sure why Live suddenly clicked with me - could be the simple interface is less distracting than Logic. Certainly the browser is a lot more user friendly.

    I think it's just being impatient to be honest. Hmm... how long is this app on sale - assuming it is?

    Not sure - I keep getting on and off the fence. I was on this morning, then off when I read good feedback on here, but now on again after the dev confirmed iP6 issues - so nothing to do with computer kit or software, but network/routers, and since mine is old it could be an issue.

    Hopefully the sale will remain until the issues have been sorted. If he doesn’t fix it soon I’ll have spent this months pocket money on the EG sampler.

  • rs2000rs2000

    @MonzoPro said:

    @shinyisshiny said:
    still not working for me. ive tried over 100 times, re-installing the server, restarting. deleting the app, re-installing. Making sure ableton was updated, etc etc etc.

    the dev is having me type in terminal commands and sending them some data from my system. hopefully they can figure it out.

    Looks like iP6 is causing issues for some, as it’s not supported by older routers. They say they’re going to include iP4 support, and provide an update shortly.

    As if IPv6 would make the performance any better 🙄

    Come on dev, I’m doing your job here!

    He really needs the help of an experienced network guy it seems.
    I've never encountered an app with such a history of connectivity issues.
    My dear.

  • [Deleted User][Deleted User]

    @rs2000 said:

    @MonzoPro said:

    @shinyisshiny said:
    still not working for me. ive tried over 100 times, re-installing the server, restarting. deleting the app, re-installing. Making sure ableton was updated, etc etc etc.

    the dev is having me type in terminal commands and sending them some data from my system. hopefully they can figure it out.

    Looks like iP6 is causing issues for some, as it’s not supported by older routers. They say they’re going to include iP4 support, and provide an update shortly.

    As if IPv6 would make the performance any better 🙄

    Come on dev, I’m doing your job here!

    He really needs the help of an experienced network guy it seems.
    I've never encountered an app with such a history of connectivity issues.
    My dear.

    Seems the iP6 change happened with the new update - a bit daft if there’s no performance improvement, particularly if it’s now causing issues with older routers.

  • mistercharliemistercharlie

    Refund requested. Worked perfectly for me, but just wasn’t very useful.

  • royorroyor

  • [Deleted User][Deleted User]

    @royor said:

    People having the issues have tried that, it’s whether their router supports it or not is causing the problems.

  • royorroyor

    @MonzoPro Ah, Got it.. Routers.. what a pain they can be..
    Was just posting for others to see.. not everyone checks the Zerodebug forums..

  • shinyisshinyshinyisshiny

    @royor said:

    so if we're on ios and cant activate ipv6 does that mean we are just out of luck?

  • JanosaxJanosax

    @shinyisshiny said:

    @royor said:

    so if we're on ios and cant activate ipv6 does that mean we are just out of luck?

    That means that iOS auto adapt itself to correct protocol.

  • royorroyor

    @shinyisshiny Hang in there.. They're still working on a solution..

    Pascal said:
    But we will start right now including ipv4 support, too. We hope to release a first test versiion by tomorrow.

    https://community.zerodebug.com/t/problems-with-setup-and-connectivity/19/48

  • [Deleted User][Deleted User]

    @royor said:
    @MonzoPro Ah, Got it.. Routers.. what a pain they can be..
    Was just posting for others to see.. not everyone checks the Zerodebug forums..

    It’s worth keeping an eye on, for anyone still on the fence. I’ve almost talked myself out of it though.

    https://community.zerodebug.com/latest

  • knewspeakknewspeak

    @MonzoPro said:

    @royor said:
    @MonzoPro Ah, Got it.. Routers.. what a pain they can be..
    Was just posting for others to see.. not everyone checks the Zerodebug forums..

    It’s worth keeping an eye on, for anyone still on the fence. I’ve almost talked myself out of it though.

    https://community.zerodebug.com/latest

    I bypassed the router used an ad-hoc connection.

  • [Deleted User][Deleted User]

    @knewspeak said:

    @MonzoPro said:

    @royor said:
    @MonzoPro Ah, Got it.. Routers.. what a pain they can be..
    Was just posting for others to see.. not everyone checks the Zerodebug forums..

    It’s worth keeping an eye on, for anyone still on the fence. I’ve almost talked myself out of it though.

    https://community.zerodebug.com/latest

    I bypassed the router used an ad-hoc connection.

    Yeah I noticed some were doing that. Do you use the app a lot?

  • rickelal3rickelal3

    so i just bought this app, was very excited but havent been so frusterated in a long time! Have been trying for the last hour to get it connected to my laptop with ZERO luck, tried everything, followed their instructions to the t, and still nothing. there are no connections showing in the touchable pro app, the connection icon is just red, the control surface script is installed, what am i doing wrong? should i just ask for a refund? anuone else having these problems? im on a ipad pro 2020 latest OS, windows 10 pro, any suggestions?

  • NicebutfunNicebutfun

    Having connection issues was why I stopped using touchable, I also own studiimux, but that's also a bit pants due to being connected and staying connected, as the main hang up
    So still comfortable this fence, bad start for a launch that I was excited about, now still not sure

  • rickelal3rickelal3

    i enabled the ipv6 setting and now it is showing up but it keeps saying control surface not responding, wasnt this update supposed to fix all these issues, feel so ripped off.

  • knewspeakknewspeak

    @MonzoPro said:

    @knewspeak said:

    @MonzoPro said:

    @royor said:
    @MonzoPro Ah, Got it.. Routers.. what a pain they can be..
    Was just posting for others to see.. not everyone checks the Zerodebug forums..

    It’s worth keeping an eye on, for anyone still on the fence. I’ve almost talked myself out of it though.

    https://community.zerodebug.com/latest

    I bypassed the router used an ad-hoc connection.

    Yeah I noticed some were doing that. Do you use the app a lot?

    Touchable 3, I used a lot, but with Windows 8.1 setting up a direct ad-hoc connection solved the connection problem and slightly improved latency. Touchable Pro I’ve not used quite as much, but hope to as I’ve just upgraded to Live 10. Unfortunately I can’t really test it at the moment as I’m updating my system to Windows 10 and installing a new SSD data drive. At least there’s a good side to lockdown.

  • rickelal3rickelal3

    Keeps saying control surface not responding??? Wont show live version just says 0.0.0, what am I doing wrong? Been trying for over an hour now, hate asking for refunds but I feel like I have no choice

  • knewspeakknewspeak

    For all not getting a connection it’s probably the router problem @MonzoPro mentioned above, it means that the server software will need updating.

  • [Deleted User][Deleted User]
    edited June 2020

    @knewspeak said:

    @MonzoPro said:

    @knewspeak said:

    @MonzoPro said:

    @royor said:
    @MonzoPro Ah, Got it.. Routers.. what a pain they can be..
    Was just posting for others to see.. not everyone checks the Zerodebug forums..

    It’s worth keeping an eye on, for anyone still on the fence. I’ve almost talked myself out of it though.

    https://community.zerodebug.com/latest

    I bypassed the router used an ad-hoc connection.

    Yeah I noticed some were doing that. Do you use the app a lot?

    Touchable 3, I used a lot, but with Windows 8.1 setting up a direct ad-hoc connection solved the connection problem and slightly improved latency. Touchable Pro I’ve not used quite as much, but hope to as I’ve just upgraded to Live 10. Unfortunately I can’t really test it at the moment as I’m updating my system to Windows 10 and installing a new SSD data drive. At least there’s a good side to lockdown.

    Thanks for the info.

    Looks like they’re sticking with the iP6 option.

    I’m going to revisit LK today - tested it yesterday and it connected easily, and had zero latency, so I’ll see if that would tick a few boxes instead. Giving Touchable a miss for now.

  • kinkujinkinkujin

    So... there are problems connecting ? Are you all that purchased it dead in the water?

  • shinyisshinyshinyisshiny

    i just requested a refund... ive tried countless times, and spent hours trying to get it to work. my router wont go ipv6 so im shit outta luck. bummer, this app seemed very cool.

  • rickelal3rickelal3

    @shinyisshiny said:
    i just requested a refund... ive tried countless times, and spent hours trying to get it to work. my router wont go ipv6 so im shit outta luck. bummer, this app seemed very cool.

    Same here, sucks tho, was hoping I could get it to work but tried everything even enabling ipv6 didn’t work it showed the connection but still said control surface not responding. Incredible so many issues for such an expensive app

  • [Deleted User][Deleted User]

    @kinkujin said:
    So... there are problems connecting ? Are you all that purchased it dead in the water?

    The app connects via iP6. If your router doesn’t support it you can’t connect in the normal way, although you can create an ad-hoc connection as @knewspeak has suggested, or I guess the USB still works. The dev says his server uses iP6, so won’t be changing the connection method.

    I’ve been totally put off now, so saving my pocket money for the EG sampler instead.

  • shinyisshinyshinyisshiny

    @MonzoPro usb wasnt even working for me

  • CarnbotCarnbot

    FWIW I'm not experiencing any connectivity issues with current server 1.555 both USb and wifi working well for me, although I know how frustrating it is when these things don't work.

    @rickelal3 said:
    i enabled the ipv6 setting and now it is showing up but it keeps saying control surface not responding, wasnt this update supposed to fix all these issues, feel so ripped off.

    Is it possible to test the server on a different computer? Could narrow down what the issue might be. You might not have that option though.

  • rickelal3rickelal3

    @Carnbot said:
    FWIW I'm not experiencing any connectivity issues with current server 1.555 both USb and wifi working well for me, although I know how frustrating it is when these things don't work.

    @rickelal3 said:
    i enabled the ipv6 setting and now it is showing up but it keeps saying control surface not responding, wasnt this update supposed to fix all these issues, feel so ripped off.

    Is it possible to test the server on a different computer? Could narrow down what the issue might be. You might not have that option though.

    I have tried on my laptop, my gaming rig, and my girlfriends laptop as well , all windows pcs. No luck . Ubfortunately I requested the refund now. Too bad, It looked cool if it would work

  • CarnbotCarnbot

    @rickelal3 said:

    @Carnbot said:
    FWIW I'm not experiencing any connectivity issues with current server 1.555 both USb and wifi working well for me, although I know how frustrating it is when these things don't work.

    @rickelal3 said:
    i enabled the ipv6 setting and now it is showing up but it keeps saying control surface not responding, wasnt this update supposed to fix all these issues, feel so ripped off.

    Is it possible to test the server on a different computer? Could narrow down what the issue might be. You might not have that option though.

    I have tried on my laptop, my gaming rig, and my girlfriends laptop as well , all windows pcs. No luck . Ubfortunately I requested the refund now. Too bad, It looked cool if it would work

    That's odd, so these tests were all on the same router? I guess it might be that if so.

  • JanosaxJanosax
    edited June 2020

    Very odd as that should at least work with USB connexion, which works even in airplane mode on both iDevice and PC/MAC.

    Scripts are well installed via Touchable icon? Latest iTunes version on PC? Ableton midi setup is well configured like on Zerodebug website?

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