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SideRack by NovoNotes Connects DAWs with iOS Apps

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Comments

  • Nice! Thx for posting this.

  • edited September 8

    @satoshiszk Currently I’m not seeing any of my instruments in the side rack instrument VST/ AU ? I’m on the latest version 1.10.0 and I tried the store version of sidet-rack and the TestFlight beta ipad app with same results no instruments showing what’s happening?

    If I scroll through the list all I’m seeing is AU effects under instruments?



  • edited September 9

    @Jumpercollins said:
    @satoshiszk Currently I’m not seeing any of my instruments in the side rack instrument VST/ AU ? I’m on the latest version 1.10.0 and I tried the store version of sidet-rack and the TestFlight beta ipad app with same results no instruments showing what’s happening?

    If I scroll through the list all I’m seeing is AU effects under instruments?



    Thanks for reporting this. It's a serious issue.

    Could you provide the iOS version of your device? I'll investigate further.

  • edited September 12

    @Jumpercollins, thank you for your patience. We've tested this on our devices and found the instruments are displaying correctly. We've verified this on our test device and found that instruments like Mariana, Laplace, and Zeeon are displaying correctly in the list. To help resolve your issue, please try these steps:

    1. Update your iPadOS to the latest version 17.6.1
    2. Restart your iPad
    3. In the Duo app, check the plugin blacklist (Menu > Edit Blacklist) to ensure the instrument plugins aren't accidentally listed there

    If you're still having trouble after trying these, please let us know and we'll be happy to help further.

  • edited September 25

    @satoshiszk said:
    @Jumpercollins, thank you for your patience. We've tested this on our devices and found the instruments are displaying correctly. We've verified this on our test device and found that instruments like Mariana, Laplace, and Zeeon are displaying correctly in the list. To help resolve your issue, please try these steps:

    1. Update your iPadOS to the latest version 17.6.1
    2. Restart your iPad
    3. In the Duo app, check the plugin blacklist (Menu > Edit Blacklist) to ensure the instrument plugins aren't accidentally listed there

    If you're still having trouble after trying these, please let us know and we'll be happy to help further.

    @satoshiszk Hi thanks for getting back I’m still only seeing effects under the Siderack instrument VST / AU in Bitwig and Logic on Mac I checked the blacklist and it’s not that and have restarted my iPadPro which hasn’t helped.

    Currently I’m not seeing any instruments listed see screenshots. I’m on latest iPad OS 18 and the latest store version of the app.




  • edited September 28

    Hi @Jumpercollins, thank you for providing an update on the situation.

    To assist with our investigation, it would be helpful if you could provide the following information:

    • The model and specific version of your iPad (e.g. iPad Air 4th gen)
    • A list of the instrument plugins that are not appearing (e.g. Mariana, Zeeon and Laplace)

    Regarding potential solutions, could you please try the following methods and let me know the results:

    1. Uninstall the Duo application
      Removing the Duo app will also delete all related app data, including blacklists. Reinstalling it from the App Store might resolve the issue. Don't worry, as plugin orders and parameter settings are saved on your Mac-side DAW and won't be affected.

    2. Factory reset
      Given that the problem isn't occurring on other devices, a factory reset of your iPad might be the most effective solution. Be sure to back up your data and follow the steps in Apple's documentation. After the factory reset, before restoring from your backup, try installing only Duo and one of the problematic instrument plugins on the clean system to see if it appears in the list.

    Since the issue isn't present on other devices and the cause isn't immediately clear, your cooperation is crucial in resolving this problem. I appreciate your assistance.

  • edited September 28

    @satoshiszk said:
    Hi @Jumpercollins, thank you for providing an update on the situation.

    To assist with our investigation, it would be helpful if you could provide the following information:

    • The model and specific version of your iPad (e.g. iPad Air 4th gen)
    • A list of the instrument plugins that are not appearing (e.g. Mariana, Zeeon and Laplace)

    Regarding potential solutions, could you please try the following methods and let me know the results:

    1. Uninstall the Duo application
      Removing the Duo app will also delete all related app data, including blacklists. Reinstalling it from the App Store might resolve the issue. Don't worry, as plugin orders and parameter settings are saved on your Mac-side DAW and won't be affected.

    2. Factory reset
      Given that the problem isn't occurring on other devices, a factory reset of your iPad might be the most effective solution. Be sure to back up your data and follow the steps in Apple's documentation. After the factory reset, before restoring from your backup, try installing only Duo and one of the problematic instrument plugins on the clean system to see if it appears in the list.

    Since the issue isn't present on other devices and the cause isn't immediately clear, your cooperation is crucial in resolving this problem. I appreciate your assistance.

    @satoshiszk Hi thanks for getting back. I’m on a iPad M1 Pro 256 GB. 11inch. I’m using the latest iPad OS 18. Currently no instruments are showing at all just effects apps and these instruments that provide effects.

    I will try deleting and restoring the app on my iPad and VST/ AU on my computer.

    However I’m against factory resetting my iPad as have an awful lot of apps and data that would talk a long time to put back and restore which I haven’t got.

    If I can’t resolve this our be looking for a refund as the product clearly is not fit currently for purpose and doesn’t do what it’s meant to in the advertisement.

  • edited September 28

    @Jumpercollins Thanks for providing the device info. We'd appreciate if you could provide a specific list of product names that aren't displaying. (e.g. Mariana, Zeeon, and Laplace) If there are too many apps and it's difficult to make a list of all products, it's okay to provide just a few examples. This will allow us to test these products in our environment and verify if we encounter the same issues. Your input is valuable in helping us identify and resolve this problem.

  • @satoshiszk said:
    @Jumpercollins Thanks for providing the device info. We'd appreciate if you could provide a specific list of product names that aren't displaying. (e.g. Mariana, Zeeon, and Laplace) If there are too many apps and it's difficult to make a list of all products, it's okay to provide just a few examples. This will allow us to test these products in our environment and verify if we encounter the same issues. Your input is valuable in helping us identify and resolve this problem.

    @satoshiszk Ive PM you thought it best we take the discussion out of the thread.

  • Hi everyone! 😊 Just a quick note—NovoNotes has launched its Black Friday sale, and SideRack is included! It’s now available at $68 instead of $98, so if the price held you back, this might be a good time to check it out. Here’s the link to the SideRack purchase page: SideRack - NovoNotes

    Thank you again for all your support and feedback! 🙏

  • Currently, Duo only has the functionality of SideRack Server, but we plan to add MIDI controller capabilities within November. For more details, please see this thread.

    Along with the release of the MIDI controller, we also plan to release a new version of SideRack. This update will mainly enhance the GUI:

    • Support for dark mode
    • Added dialog displays to notify important information
    • Added a compact display for iPhone

    These updates are already available in the beta version. Beta testing requires no registration and is easy for anyone to participate in, so please give it a try.

    Join the beta test

    Additionally, the MIDI controller and SideRack Server can be used simultaneously. In other words, you can send MIDI to your DAW using the Pad while processing audio with SideRack Server. Stay tuned.

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