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Comments
What about IAA functionality? Is it “totally borked” as one user declared early on? Can anyone tell me if this is true? I depended on AB for IAA apps and communicating with AUM, so haven’t updated AudioBus, AudioKit FM/ Piano since the new changes. What a pain. Am I doomed to having those app updates lurking forever?
Agreed 100%
It is disturbing to see this kind of behavior and it does not bode well for the future of iOS music. It's true, it's hard these days to make money on music apps, but the original developers who are now selling out to this new entities are losing my respect. They rode the wave and made some decent cash from the iOS music apps frenzy, the least they can do is to notify users of the imminent changes, but I guess they sold their silence as well.
As for AudioBus Pty, it is morally wrong to push out updates as "Bug fixes and minor improvements" when there are significant changes to apps which people rely on and have paid for. I am pretty sure this violates Apple's agreement terms, and we should denounce it in order to prevent this type of occurrence to spread. The Apple Store should not permit this. No matter how it ends, this has left a sour taste in my mouth.
That's unkind and doesn't line up with the facts. Neither developer was made aware of the plans these guys had in mind. In fact we know for certain that Michael was given assurances that nothing of the kind would occur. He was as shocked and disappointed as we were.
Neither developer rode any kind of wave and made buckets of this imagined cash you’ve conjured up. In fact, neither was making enough money from these apps to sustain their development. They sold the apps in good faith with hopes of keeping them alive.
You might be interested to know that Matthew Fetcher put out a significant amount of his own money that he could ill afford and with virtually no chance of recovering it, to save certain of the AudioKit apps from being sold.
There's just no way these two developers should be characterized as somehow greedy.
I couldn’t agree with you more! It was outright foul how they went about it. I also suspect if the hadn’t been called out on it they wouldn’t have backed off.
Changing an app to subscription if it takes away functionality from people who purchased the app before the change is almost certainly against App Store policy. They have backed off from that and have grandfathered existing owners in. They’ve made it clear that If that’s not the case then there’s a bug that needs fixing.
Adding 3rd party tracking isn’t against App Store policy. A popup box clearly announces the change on first launch and are given the opportunity to deny that permission. That permission can also be removed through iOS privacy settings at any time.
It does stink. While I’m happy to see them backing down somewhat, they’ve lost my good will already. I only hope they don’t acquire any more apps I care about.
Perhaps I was a bit harsh in my previous message, but I was expecting better from these developers, especially from Michael (Audiobus developer) who has been such a key figure for the ecosystem. What did it cost him to give a heads up on this forum announcing the change in ownership?
Listen, I highly respect the guy, just imagine that I hesitate to update the iPadOS because I don't trust Apple, but I updated Audiobus right away because I thought the update was coming from him. So you can understand my frustration when this mess unravelled. I am several OSes behind to keep things running smooth, and now it's a mess as Audiobus is central to my setup.
As for the money comments, of course I don't have any figures in hand, but Audiobus was one the best selling music apps for a while, and that must have counted for something. Just saying....
He did. There was a whole sticky announcement right at the top of the forum for several weeks in advance. Matthew Fetcher announced here about the Audiokit app sales as well.
We all were upset about it.
What does that fairly distant past have to do with anything? I doubt you work for free and I doubt you would keep working the same job if they cut your pay every year until you couldn’t pay your bills. Ever sold a car that was great but was too expensive to keep repairing?
Michael explained very openly that Loopy Pro is his “new job” and it is requiring all his focus and effort. It isn’t possible to keep up with both. He did not want to see Audiobus languish and believed the new owners were the way forward to keep it alive.
Sorry you missed all that.
Maybe you were expecting some sort of email communication? Not possible. Apple doesn’t supply any buyer contact information to developers about who buys apps. The forum was the only way to do that.
It bears repeating: this was not supposed to be an impactful change. That it was is out of Michael’s control. I don’t believe he would have made the sale it he knew how it was going to go.
@synthnomad - on the bright side, the new developer seems to be slowly putting things right with Audiobus. 3rd party trackers have already been removed. Users who already owned the app should not have to pay a subscription to keep all purchased functionality. The bug where the app shuts down if there’s no internet access should be being addressed.
You have time to explore other options to replace Audiobus. It’s too bad it has come to that, but tbh, on this platform that is always a possibility.
Thanks for correcting me. My bad, I completely missed the announcement. I don't come often around here, and I guess the thread was pushed down the list so I never saw it. It would have been nice if it was made a sticky (it's on page 11 now). Regardless, I owe Michael an apology, he does not deserve the criticism. Trust restored, if it means anything to him.
Distant past has nothing to do with it, but it's not like the app required daily work. However I understand that he gives his full attention to LoopyPro these days, and that's fine. Let's hope these new developers come to their senses and start treating customers the right way, first by fully undoing the damage they've done.
+1.
I imagine both of these developers are not happy about the changes to the apps they originally developed. Especially Matthew - the AudioKit name and reputation might have been damaged by what has happened.
Thank you for the information, @dakti! 🫶 In a way, good things happen because I needed to open all my old projects to remove the listed apps before their deletion.
No might about it.
Once you’ve sold a company, you have absolutely no control over what that the new owner does with your original products, unless you have a watertight legal agreement in place beforehand.
Doubly important if you’re intending to continue selling in that same market.
Let’s hope the new owners do the right thing, but it’s a disastrous start.
They seem to be inching their way there, though the cynic in me thinks they wouldn't have backtracked if not called out loudly over it. Same thing that happened with MIDI Designer Pro.
They have every right to make new purchases subscription if they think that model will work (good luck with that 🙄). But trying to make existing owners pay subscription isn't ok in any way. Quietly slipping 3rd party trackers in there, then being coy about it as they did, and then borking the app by botching the way they check for subscriptions is messed up. Three strikes and yer out in my book.
Yeah, I was only trying to set the record straight though I know it came off as just me coming down on you. I'm not so sure that leaving the sticky there indefinitely would accomplish anything. This isn't the Audiobus forum any more. Purposely maintaining a nice fat announcement right at the top, flooded with comments full of anger at the new owner ... not a good look, and could be kind of unethical if you ask me.
Perhaps not, but in iOS land there is always the potential right around the corner. iOS updates break things all the time. Bedrock core technology of the app is deprecated by Apple. At any time there could be a need to divert significant time he doesn't have on an emergency basis.
I don't spend money every month keeping my twenty year old vehicle running (knock wood), but I have that cloud hanging over my head that at any time I could need to drop a couple thousand to repair it. There's not a long trip I take where I don't wonder if it's time to finally trade it in.
Seems like they are at least slowly doing damage control. My honest feeling is that's as good as it's going to get. I hope they prove me wrong even though I'm no longer a customer, having deleted all the apps they acquired.
I deleted all the apps once they broke my projects. They break projects, introduce tracking, and now want a subscription for apps with static content?
Sounds like the business acumen of a real wunderkind.
Is this forum part of the deal? They’re still linking here, which kinda suggests this is the place to find community support. More importantly, less informed, and potentially disgruntled customers might end up here and think Loopy’s part of their portfolio too.
The domain "audiob.us" was part of the deal, as was the forum name change.
Theres no reason they shouldn't be welcome here just like any other developer. Some developers use this as their semi-official support and even beta test feedback site.
But ... linking to this forum from their home page as though it was their own forum?? Uh yeh, that seems way not cool. Could be an oversight I suppose, though I doubt it. I can't figure out if these guys are slimy or just clueless. Probably a little of both.
It's an extraordinary sequence of bad decisions by @Audiobus_support isn't it? They acquired not only the apps themselves but also a great deal of customer good will and appreciation for Michael/Audiobus and for AudioKit. That goodwill and reputation has now been drained so quickly. There is almost universal frustration being shared here, on Facebook, and on Discord. And the engagement and communication from the new owners has been completely insufficient to explain what exactly is going on. Very bizarre and disappointing.
Featuring a link in the main menu suggests there’s still a connection between Audiobus and this forum, and by association, Loopy Pro. Not a big deal if the new owners keep the good reputation intact, but in this case….
I totally agree.
Some ranting here but this is how I feel so apologies in advance.
I’m pretty convinced by now that these guys don’t know what they’re doing business-wise. Seems like they did no market research, they didn’t understand their potential customer base, they obviously don’t know anything about marketing, and they don’t understand the difference between a product and a business. Bad business models kill good products and we are witnessing that unfold.
I wish them the best but I will be very skeptical of any product coming from them in the future.
They have ruined the good name of AudioBus.
That's just it ... they so far don't produce anything new, they've only acquired other apps. Now we have to keep an eye on whether any other apps we own or are thinking of buying get sucked up. Hopefully they'll learn their lesson from getting beat up on everywhere, or hopefully other developers will take note when thinking of selling to them.
It doesn't take long to ruin good will. It takes a very long time to recover it, if that's even possible.
Offline does not work over here. Deleted and one star review given. End of story.
Yep. Two more of my purchases have now gone subscription.
Two, one-star reviews coming up.
Ouch!
I guess you are just going to keep using the old app versions from before the new owners took over?
No, that has no chance - there are so many updates to Apps coming in, taking care that exactly those 8 don't get updated is not possible. I tried that already years ago.
Thank you Apple for not allowing to disable Apps from updates!
I deleted those Apps from all if my devices beside an older iPad - here I can see when those Apps get updated and will review them negatively.
Yes, me too.
BUT:
I got 7 of those mails!
So it seems one got through?!?
I will review those guidelines and try to find a way to give bad feedback without getting blocked.
I hate all of this so much!
To spare you the time:
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I suppose I may have violated those:
post objectionable, offensive, unlawful, deceptive, inaccurate, or harmful content;
post a dishonest, abusive, harmful, misleading, or bad-faith rating or review, or a rating or review that is irrelevant to the Content being reviewed;
Hello,
We’re sorry to hear you're experiencing problems. The offline feature should actually be working, so it’s not normal that it's not functioning. To help us investigate the issue further, could you please write us an email at audiobus.help@gmail.com?
Thank you for your cooperation.
It’s so easy to uninstall all the apps from CrapBus and forget that they even exist.
Or just stick with the older versions if you don't like the updated ones.