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Comments
Good news, thank you.
Does anyone have freezing level-meters within iconfig while playing a midi-keyboard connected to the usb hostport and occassional hangup's of the box when midi-data comes in over the host port?
sometimes lots of latency of the visual feedback, up to 1-2sec....
plus
i have to send it very! sad back..waiting a year for this, but all in all to much compromisses for me NOW.
Maybe i will try it in months again....
I occasionally have hang ups such as these when monitoring the mixer page more than a few seconds. If I leave it for long it will hang the entire unit.
@KDub
Yes same with me. I hope it's a firmware/software-thingy and not hardware-related. Don't want to send the unit in. I have really very much fun with it and am willing to wait until the software is more baked as long as development will not be dropped for a newer device. On the positve side, I would mention, that the hangups only occurred, while iconfig was running and connected and midi data kicks into the usb host-port. But a solution would be nice, of course. I have also the crackles reported by other people but it seems to be only really bad in tonestack. Witch bias and jamup it works pretty well so far.
Sending mines back, doesn't seem finished product yet tbh
@Earsinn agreed. I've got workarounds for the issues and they're not enough for me to return. They have some work to do on the firmware and/or iConfig however.
I hope that it is not only wishfull thinking on my side, when I'm optimistic, that the problems get solved with constant software/firmware-updates. I already spent a lot of time and frustration into the io-dock - don't want this again. But I really want to stop searching for the right device.
@KDub Could you share your workarounds?
As far as the lockup of the mixer page. Configure fast and bail out to another tab before lockup. You have about 10 seconds or so before things start to cascade on you.
As far as the crackles. Airplane Mode ON. Don't keep iConfig open all the time. Don't use Tonestack but it's not Tonestacks fault. Multitrack DAW is great for recording at the higher sample/bit rates. Simplify your audio routing to do exactly what you want. If you don't need a butt-load of I/O to every damn jack/port then disable it.
I'm running with the 96kHz/24bit with only the occasional glitchy session. I'm getting really good at manipulating the audio patch bay page to do everything I want. Challenge is getting the levels for all my equipment initially set. Set it and forget it. After that it's a quick peek at the mixer page to mute/unmute something if needed. Fire and forget.
Another thing I noticed is if I don't have anything generating any sound, causing the level indicators on the mixer page to fluctuate, I am able to stay in the mixer page for a long, long time before lockup. Still locks up but longer hang time with no sound. When communication with the iCA4+ errors out in this way you've got some serious issues. I've mentioned it before but I really need to light up Microsoft Message Analyser with a USB device trace scenario (are you reading @MikeL @Josh_iConnectivity?) and see if anything pops up during an iConfig session. Maybe they're already aware of some of these issues and can comment on their efforts/challenges.
@Kdub Thanks for sharing! Do you mean with serious issues if I get communication errors, that my unit could be broken? If I've understood you right, in you post before, you've got this also from time to time? Analyzing USB-Messages is somewhat to much for me, I fear. Right now important for me is to make sure the problems with my iCA4+ are software/firmware-related within the 14 days I can return the device. Until now the hangup occurs relativ rarely and only with open iconfig and midi-data coming in. Switching off unnecessary ports is a good hint.
Not a broken unit but software issues in the way the client app iConfig communicates with the iCA4+ administration service or whatever the interface is called. I honestly don't know what is going on specifically and I'm trying not to speculate. Unlike some I'm really glad the device is out in the wild and understand this is new territory and these things may happen. I think it's just a matter of collecting enough defect reports and debug data to suture it all up to everyone's satisfaction. This IS new technology and I'm cool with that.
@KDub 100% agreed - it seems to be a very complex device and I'm also very happy with it all in all. Ticks all my boxes and much more. The iConnect Midi seems to be a reliable device and that makes me optimistic, the iCA4+ becomes as good over time.
Tonestack is my major culprit of crackles as well. Wonder what's up with that.
Yes - I also thought, it should be the same audiowise, as long as latency is the same. But I had a good time with tonestack today as long as it was in the foreground. As soon as I tried to switch apps with tonestack in the background it got messy. (with 256 samples and quality on middle, tonestack in foreground) it was ok, even for a longer time)
@obiwahnkentobi - I think what you may be expressing as delay on the metering in terms of level setting, if I am reading you correctly, is entirely intentional. I.e. there is a designed in ramp up of the meter levels to avoid a sudden blast to speakers. This is not uncommon with interfaces. If you mean instead there is a lag between input signal and displayed metering live that is something else and not expected. Have you raised a support ticket if it's that?
Do you really need to have iConfig running to use the iConnectAudio4+? I'd always assumed I would set up my config once, it would be stored in the iConnectAudio4+ and I'd only run ifconfig if I ever wanted to change it. There are very useful things in it, but I don't see why I'd have to have them running all the time?
I think I have very simple needs and believe that I will need only one simple config I expect to use 95% of the time, actually there are three in my plan, but they all fit into the iConnectAudio4+ using only about half of the available channels. I am still planing on ordering mine tomorrow.
Are you guys having all the issues using PCs or Mac OS X? I have all OS X. (sorry if it was mentioned earlier in the thread, its a long thread and I have pretty bad memory.) I have no need for iPad to iPad, only iPad to Mac and either by itself.
@BigDawgsByte If it should be indeed the case, that the my box only hangs up occasionally, when iconfig is running and midi data arrives over usb host it is not that of a problem, for me at least. But I'm not sure about that. I have it just 2 days at home and tested it most times with mixer-view open on my macbook, not because I need it open all the time, but more to narrow out the issues. My hangups occurred allways with iconfig running and connected - but I'm not sure, that it was not only coincidence.
What I can say right now, is that the MCA4+ has brought me a lot of fun already, at least audio-wise with a guitar connected. I think iConnectivity has a small product-range, which is a huge plus in my opinion. While some other (bigger) companies obviously don't care that much about doing all to get their product into a working state, but instead dropping development and concentrating on the next new shiny gadget, I think iConnectivity will put more effort into the iCA4+. What makes me also a bit more confident here is, that their other product-range, the iConnect Midi seems to be a solid unit, from what I read.
Yes mean the metering....safety? okay, but this is real confusing, if i set a value i wanna have the set NOW, not a second later...
I send it back today,
the crackles / hangups if iconfig is running / No iOS App / the meter "latency" thing /
(what i see yesterday is that a add. cable for it will cost 42€!...lightning/USB, thats Damn much.)
all in all to much compromisses for me NOW. sadly
Great job on the iConnectAudio4+ ! It's working wonderfully!
I was about to purchase this unit but after reading about the problems
I'll pass
when it will be released in EU ?
You can purchase it at Thomann already, probably other sites too in the EU.
Went ahead and ordered mine. Its the only device I am aware of that can do all the things I need.
First rule of software/hardware development is that the company doing it is always much more interested in fixing things before and after releases. Getting one now will allow me to find the issues that impact my workflow and work with a company focused on getting them resolved now. Six months from now there is no telling what their priorities will be.
I just want to state that mine is working well for me. Any issues I've run into have been minor and correctable. I needed a device that was capable of powering 2 ios devices and had the ability to allow me to integrate 8 different class compliant midi devices. I'm primarily using as a live interface. I haven't noticed the latency issues, at all (though maybe I will once I start doing more DAW work).
But - Nothing else out there can do what this interface does. Only thing I really want at this point is iConfig for iOS.
It's really a wonderful device. Apart from all the possibilitys routing-wise I particularly like the built-quality. The developers have done a lot of things right. Not just usb-midi, or din, but both - and I even can attach a hub to the usb-hostport for connecting more controllers. To me there is no other solution known, that does this all, combined with audio ports.
I'm done with docks, cause they seem to be not future-proof, regarding new generations of ipads and to limiting, if you have special cases, or simply want another angle, or such.
So I saw me already saving money for an apogee quartet, which seems to be a very nice device, but costs about 1500€ here in Germany.
Admitted - I don't need 4 audio-ports, or all the crazy routing-options, but they are nice to have - who knows?
What is really cool for my needs, is to connect an iphone and an ipad, using the iphone as effects-processor and ipad for daw. I'm absolutely happy with this unit.
For sure.
Got mine, used it for a few hours yesterday, definitely flaky with iConfig running. No problems or issues when not using iConfig, worked just fine. The manual needs a lot of work, no explanations on how things work.
How are you finding it? I was thinking about buying this but have been a bit confused by this thread
So there are only issues when iConfig is running? What situations require iConfig to be always on...?
This seems to be the most future proof interface out there at the moment. I will eventually have two ipads to connect together which I hope this works with and also crucially I want to be able to connect my iPad to my PC so that I can use with my Desktop Daw, do you need iConfig open for that?
I don't really need it as a guitar interface since I have an iRig Pro.....but am hoping any issues will be fixed soon.