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What happend to Lunar Lander??

123578

Comments

  • wimwim
    edited May 2022

    @Carnbot said:
    If external sources are allowed then backups will automatically be easier. :)

    For the apps obtained that way. I don’t expect a huge move in that direction even long after they are allowed though. Changing horses mid stream is rarely easy, especially for one person shops as most of our app developers are.

    There should be a choice for developer and consumer and more options can prevent these situations.

    That is true, but principle isn’t always as easy or practical to realize as it may seem.

    I’m happy using appstores and not using them, but when you can’t install something you bought that means the system is broken.

    No argument there!

  • thindsthinds

    Still available for dl in my account list

  • CarnbotCarnbot

    Yes, it's still able to download but you can't unlock the in app purchase if you reinstall it.

  • drewinnitdrewinnit

    I bought the IAP for this app to encourage a new iOS developer, now I feel foolish :'(

  • el_boel_bo

    @Simon said:
    The number of refunds could matter, as they might think you are "gaming" the system by buying and then getting a refund and still keeping the app.

    Or to unofficially demo products.

  • Alex_ZvookAlex_Zvook
    edited May 2022

    @NeonSilicon said:

    @Alex_Zvook said:

    @NeonSilicon said:

    Is the plugin working for you?

    Did you ever use the standalone app for anything? That's a real question so I can understand because as a dev, I've never been able to figure out why anyone would want the standalone app version of a plugin effect.

    It's not working as a standalone for me and the reason why I like to use standalone apps is to process external gear and not depend on another host to run it as that also means paying for another app like AUM or Cubasis and the extra CPU that involves even when I already have both

    Not everyone who uses iOS music apps is for making music in their bedroom, many pro touring musicians have iPads dedicated exclusively for one App and that iPad is treated like another synth or musical instrument, others like me as Audio Technicians use some Apps in standalone to process some channels of the Audio Consoles for extra creative effects, I used to have Lunar Lander always open in standalone fullscreen assigned to process some channels and some of those sessions for some artists were already setup and now I have to redo and recreate all those effects with another app as I had it assign it also to change presets as I was changing console scenes, that's why I paid for the IAP, to support the developer and have some "security" on the App as I was using it professionally

    What I don't understand is some people saying "it doesn't matter it was just 10 dollars and that B.S.", that's why some developers like this one treat their customers like disposable stuff, because they know most people who use iOS apps are bedroom musicians that just collect apps like collecting stamps or candy and don't care as they have lots of apps but some people like me use some Apps for their work and work ethics is the missing part here as the developer showed NONE

    Also, we're talking about an App that is not even 1 year old!, I paid for the IAP less than year ago!, abandoning an app after such a short time is unacceptable!, I had this experience before with another apps but that happened after several years of using the apps, but this dude at pulsarmodular abandons the app and their customers in less than a year, that's unethical, shady and it's a SCAM!

    Thank you for the reply. I totally get the idea of using the iPad as a sound module or a synth workstation. That is the primary way I use it too. I'm going to absolutely recommend that you look at getting AUM. It makes the iPad so much more capable for this use case. Being able to route audio and parallel reverb or compression, chain multiple effects, build channel strips, ... for like (US)$20 or so --- it's completely worth it.

    I'm not trying to defend Pulsar Modular. I completely understand your frustration. But, I don't think they were intentionally scamming anyone. If I'm looking for the signs of a scam, this is the sort of thing I'm looking for,

    https://apps.apple.com/us/developer/cosey-management-llc/id504404928

    Checkout the names of the apps, the reviews, follow the link to the privacy policy.

    Hey @NeonSilicon Did you even READ what I wrote?, Read it again! as I just mentioned the issues of depending on another app just to host an App that used to work standalone and for which I paid to be that way, also, don't be condescending assuming I don't know about AUM since I also mentioned it on my post and I ALREADY have AUM and other hosts but read again what I mentioned about the extra CPU and screen real state, anyway, I'll stop replying to you as people like you who defend a shady business and clear mistakes from a developer are exactly why these developers get away with their scams as there's always someone who will defend and support them by saying B.S. like "it doesn't matter, it was not expensive anyways an such" B.S., maybe you're bored or need attention, whatever...

    Bye

  • Alex_ZvookAlex_Zvook

    Someone already commented on their facebook page about this and this is their reply again with their usual B.S. blaming others

  • PynchonPynchon
    edited May 2022

    Honestly, this is not the fault of the developer, but it's the fault of Apple.

    I have a Nintendo Switch that I bought in the release day. Since then, I have purchased close to one thousand of digital games.

    Some of them have disappeared from the Nintendo eShop, but they can still be downloaded from my user account, including its DLC (the equivalent of IAPs in iOS).

    The current version of the Switch OS is 14.1.1. None update has broken a single game, not even the ones released in 2017. Nintendo has a strict review process, in which they revise that each game meet the guidelines, avoiding code practises that can create problems in the future. And they only release an update to the operating system when they are 100% sure that none past app will stop working.

    And Nintendo is well know in the industry for how far they are from other digital stores regarding the used technology, but even they are able to offer a better service to the customers than Apple.

    Indeed, in the case of Apple, a model in which they force developers to make constant changes to their apps, by changing important parts of the APIs or deprecating others, it's completely intentional. Because they work under the basis of planned obsolescence. If a tool that you were used to use stop working, or you can't download anymore a purchased app because the developer stopped paying the feeds, well, you can try to look for other alternative in the App Store. Making other purchase in which they will see a 30% (or 15% in some cases) fee.

    Of course, Pulsar Modular payed their inexperience, and its iOS venture has ended in a reputational disaster, for its ignorance of the iOS market and iOS development.

    They hired an external developer to make the iOS port, with a contract covering until the app was 100% functional. But not anticipating that due to Apple's planned obsolescence model, an iOS app may requiere constant development.

    They made the mistake of not releasing two separated versions, a Lunar Lander Lite acting as a demo, and a paid Lunar Lander Pro with the full functionality. So they were trapped inside the sub-par and esoteric IAP model. They lost money, because in the week of release, the one with more visibility, the IAP was not functional.

    They also were completely wrong setting the price of the app, not counting that for the possible limited user base, and once you discount taxes and the Apple's 30% fee, they had a small margin for benefits. They should have opted for a 30 dollars route, because this is an advanced an professional physically modeled tool, which in the desktop world is mainly used by pro mastering and mixing engineers.

    But they made an even more terrible mistake, and I think that this is the real reason of why the app has disappeared.

    They forgot to unmark the option for making this compatible with M1 Macs. So they found that Mac users using a M1 Mac could purchase their advanced tool sold for 133 euros in the desktop, for only 10 bucks. Completely devaluing its flagship product that was the main source of revenue for the company.

    A real trainwreck in which the users are the victims, not for losing 10 euros. At the end of the day, this is the way in which Apple has designed the App Store: they want to force you to expend extra money, with its planned obsolescence.

    But by fucking up the projects of possible real professional audio engineers that have saved projects, with saved automations, using Lunar Lander.

    And regarding the Apple part, this is the best way to guarantee that iOS will never be considered a real option for professional audio engineers, relying in stable and predictable tools.

  • SlushSlush

    “Our target is to get back to the iOS market before the end of the year”. I wonder what would be different then from their situation now..

  • SimonSimon
    edited May 2022

    @Pynchon said:
    They hired an external developer to make the iOS port, with a contract covering until the app was 100% functional. But not anticipating that due to Apple's planned obsolescence model, an iOS app may requiere constant development.

    They made the mistake of not releasing two separated versions, a Lunar Lander Lite acting as a demo, and a paid Lunar Lander Pro with the full functionality. So they were trapped inside the sub-par and esoteric IAP model. They lost money, because in the week of release, the one with more visibility, the IAP was not functional.

    They also were completely wrong setting the price of the app, not counting that for the possible limited user base, and once you discount taxes and the Apple's 30% fee, they had a small margin for benefits. They should have opted for a 30 dollars route, because this is an advanced an professional physically modeled tool, which in the desktop world is mainly used by pro mastering and mixing engineers.

    But they made an even more terrible mistake, and I think that this is the real reason of why the app has disappeared.

    They forgot to unmark the option for making this compatible with M1 Macs. So they found that Mac users using a M1 Mac could purchase their advanced tool sold for 133 euros in the desktop, for only 10 bucks. Completely devaluing its flagship product that was the main source of revenue for the company.

    And you think this litany of stupidity is Apple's fault..?

  • Alex_ZvookAlex_Zvook

    @Pynchon said:
    Honestly, this is not the fault of the developer, but it's the fault of Apple.

    I agree with you on all the points you exposed but by the same points you mentioned is clear that is ALSO fault of the developer, If he had at least communicated it beforehand to the people who paid for it and found a way to reimburse or make sure we could still activate the IAP it'd be a different story, We only found about all of this because people started to expose him and commenting on forums about it, the dev has not make a single official statement on this besides their facebook responses to a couple of specific questions and always assuming no responsibility

    It's the fault of both Apple and the dev and the dev had (and still has) the chance to honor his customers

  • PynchonPynchon
    edited May 2022

    @Simon said:

    @Pynchon said:
    They hired an external developer to make the iOS port, with a contract covering until the app was 100% functional. But not anticipating that due to Apple's planned obsolescence model, an iOS app may requiere constant development.

    They made the mistake of not releasing two separated versions, a Lunar Lander Lite acting as a demo, and a paid Lunar Lander Pro with the full functionality. So they were trapped inside the sub-par and esoteric IAP model. They lost money, because in the week of release, the one with more visibility, the IAP was not functional.

    They also were completely wrong setting the price of the app, not counting that for the possible limited user base, and once you discount taxes and the Apple's 30% fee, they had a small margin for benefits. They should have opted for a 30 dollars route, because this is an advanced an professional physically modeled tool, which in the desktop world is mainly used by pro mastering and mixing engineers.

    But they made an even more terrible mistake, and I think that this is the real reason of why the app has disappeared.

    They forgot to unmark the option for making this compatible with M1 Macs. So they found that Mac users using a M1 Mac could purchase their advanced tool sold for 133 euros in the desktop, for only 10 bucks. Completely devaluing its flagship product that was the main source of revenue for the company.

    And you think this litany of stupidity is Apple's fault..?

    Yeah, it's Apple fault. Other digital stores protect customers, by always making accessible the purchased products, it doesn't matter if they are retired from the store.

  • Stuntman_mikeStuntman_mike

    @Pynchon said:
    Honestly, this is not the fault of the developer, but it's the fault of Apple.

    I have a Nintendo Switch that I bought in the release day. Since then, I have purchased close to one thousand of digital games.

    Some of them have disappeared from the Nintendo eShop, but they can still be downloaded from my user account, including its DLC (the equivalent of IAPs in iOS).

    The current version of the Switch OS is 14.1.1. None update has broken a single game, not even the ones released in 2017. Nintendo has a strict review process, in which they revise that each game meet the guidelines, avoiding code practises that can create problems in the future. And they only release an update to the operating system when they are 100% sure that none past app will stop working.

    And Nintendo is well know in the industry for how far they are from other digital stores regarding the used technology, but even they are able to offer a better service to the customers than Apple.

    Indeed, in the case of Apple, a model in which they force developers to make constant changes to their apps, by changing important parts of the APIs or deprecating others, it's completely intentional. Because they work under the basis of planned obsolescence. If a tool that you were used to use stop working, or you can't download anymore a purchased app because the developer stopped paying the feeds, well, you can try to look for other alternative in the App Store. Making other purchase in which they will see a 30% (or 15% in some cases) fee.

    Of course, Pulsar Modular payed their inexperience, and its iOS venture has ended in a reputational disaster, for its ignorance of the iOS market and iOS development.

    They hired an external developer to make the iOS port, with a contract covering until the app was 100% functional. But not anticipating that due to Apple's planned obsolescence model, an iOS app may requiere constant development.

    They made the mistake of not releasing two separated versions, a Lunar Lander Lite acting as a demo, and a paid Lunar Lander Pro with the full functionality. So they were trapped inside the sub-par and esoteric IAP model. They lost money, because in the week of release, the one with more visibility, the IAP was not functional.

    They also were completely wrong setting the price of the app, not counting that for the possible limited user base, and once you discount taxes and the Apple's 30% fee, they had a small margin for benefits. They should have opted for a 30 dollars route, because this is an advanced an professional physically modeled tool, which in the desktop world is mainly used by pro mastering and mixing engineers.

    But they made an even more terrible mistake, and I think that this is the real reason of why the app has disappeared.

    They forgot to unmark the option for making this compatible with M1 Macs. So they found that Mac users using a M1 Mac could purchase their advanced tool sold for 133 euros in the desktop, for only 10 bucks. Completely devaluing its flagship product that was the main source of revenue for the company.

    A real trainwreck in which the users are the victims, not for losing 10 euros. At the end of the day, this is the way in which Apple has designed the App Store: they want to force you to expend extra money, with its planned obsolescence.

    But by fucking up the projects of possible real professional audio engineers that have saved projects, with saved automations, using Lunar Lander.

    And regarding the Apple part, this is the best way to guarantee that iOS will never be considered a real option for professional audio engineers, relying in stable and predictable tools.

    Great breakdown, very informative!

  • Stuntman_mikeStuntman_mike
    edited May 2022

    @Pynchon said:

    @Simon said:

    @Pynchon said:
    They hired an external developer to make the iOS port, with a contract covering until the app was 100% functional. But not anticipating that due to Apple's planned obsolescence model, an iOS app may requiere constant development.

    They made the mistake of not releasing two separated versions, a Lunar Lander Lite acting as a demo, and a paid Lunar Lander Pro with the full functionality. So they were trapped inside the sub-par and esoteric IAP model. They lost money, because in the week of release, the one with more visibility, the IAP was not functional.

    They also were completely wrong setting the price of the app, not counting that for the possible limited user base, and once you discount taxes and the Apple's 30% fee, they had a small margin for benefits. They should have opted for a 30 dollars route, because this is an advanced an professional physically modeled tool, which in the desktop world is mainly used by pro mastering and mixing engineers.

    But they made an even more terrible mistake, and I think that this is the real reason of why the app has disappeared.

    They forgot to unmark the option for making this compatible with M1 Macs. So they found that Mac users using a M1 Mac could purchase their advanced tool sold for 133 euros in the desktop, for only 10 bucks. Completely devaluing its flagship product that was the main source of revenue for the company.

    And you think this litany of stupidity is Apple's fault..?

    Yeah, it's Apple fault. Other digital stores protect customers, by always making accessible the purchased products, it doesn't matter if they are retired from the store.

    Good point, although I agree with @Alex_Zvook that communication is key to customer satisfaction, especially when things don’t go as planned. In regards to service recovery I have to say it was non-existent in this case. Just allowing things to play out without addressing it publicly is a big customer disatisf-ier and leaves space for backlash along with leaving a bad taste in your customer’s mouths 😞

  • NeonSiliconNeonSilicon

    @Alex_Zvook said:

    @NeonSilicon said:

    @Alex_Zvook said:

    @NeonSilicon said:

    Is the plugin working for you?

    Did you ever use the standalone app for anything? That's a real question so I can understand because as a dev, I've never been able to figure out why anyone would want the standalone app version of a plugin effect.

    It's not working as a standalone for me and the reason why I like to use standalone apps is to process external gear and not depend on another host to run it as that also means paying for another app like AUM or Cubasis and the extra CPU that involves even when I already have both

    Not everyone who uses iOS music apps is for making music in their bedroom, many pro touring musicians have iPads dedicated exclusively for one App and that iPad is treated like another synth or musical instrument, others like me as Audio Technicians use some Apps in standalone to process some channels of the Audio Consoles for extra creative effects, I used to have Lunar Lander always open in standalone fullscreen assigned to process some channels and some of those sessions for some artists were already setup and now I have to redo and recreate all those effects with another app as I had it assign it also to change presets as I was changing console scenes, that's why I paid for the IAP, to support the developer and have some "security" on the App as I was using it professionally

    What I don't understand is some people saying "it doesn't matter it was just 10 dollars and that B.S.", that's why some developers like this one treat their customers like disposable stuff, because they know most people who use iOS apps are bedroom musicians that just collect apps like collecting stamps or candy and don't care as they have lots of apps but some people like me use some Apps for their work and work ethics is the missing part here as the developer showed NONE

    Also, we're talking about an App that is not even 1 year old!, I paid for the IAP less than year ago!, abandoning an app after such a short time is unacceptable!, I had this experience before with another apps but that happened after several years of using the apps, but this dude at pulsarmodular abandons the app and their customers in less than a year, that's unethical, shady and it's a SCAM!

    Thank you for the reply. I totally get the idea of using the iPad as a sound module or a synth workstation. That is the primary way I use it too. I'm going to absolutely recommend that you look at getting AUM. It makes the iPad so much more capable for this use case. Being able to route audio and parallel reverb or compression, chain multiple effects, build channel strips, ... for like (US)$20 or so --- it's completely worth it.

    I'm not trying to defend Pulsar Modular. I completely understand your frustration. But, I don't think they were intentionally scamming anyone. If I'm looking for the signs of a scam, this is the sort of thing I'm looking for,

    https://apps.apple.com/us/developer/cosey-management-llc/id504404928

    Checkout the names of the apps, the reviews, follow the link to the privacy policy.

    Hey @NeonSilicon Did you even READ what I wrote?, Read it again! as I just mentioned the issues of depending on another app just to host an App that used to work standalone and for which I paid to be that way, also, don't be condescending assuming I don't know about AUM since I also mentioned it on my post and I ALREADY have AUM and other hosts but read again what I mentioned about the extra CPU and screen real state, anyway, I'll stop replying to you as people like you who defend a shady business and clear mistakes from a developer are exactly why these developers get away with their scams as there's always someone who will defend and support them by saying B.S. like "it doesn't matter, it was not expensive anyways an such" B.S., maybe you're bored or need attention, whatever...

    Bye

    Yes, I read what you said. I think you haven't considered the whole picture. Using a standalone app, or more importantly several of them, is overall going to be less stable than using a host such as AUM or Audiobus. The developer of each plugin has to write the same IO code that is well maintained in a host. The developer then has to maintain this code. The processing overhead for the standalone app to access the audio subsystem of iOS is the same as that of AUM or Audiobus. The standalone app then has to write the code to wire the UI interaction to the audio processing. They will either need to write an AUv3 host themselves or write a completely different code path using the same underlying processing. Basically, they will need to write and maintain code that is almost certainly better tested and maintained in AUM or Audiobus.

    The issue with Lunar Lander not running in standalone is an example of this sort of instability. Their issue appears to be in the UI code for dealing with the title bar area of the display and maybe something to do with screen orientation. This is an area where AUM or Audiobus gets constant use and any bugs would show up and be fixed very quickly. The plugin code itself for Lunar Lander looks to me, from the crash logs, to be written as a cross platform project using JUCE. That code for them is going to be better tested and maintained than their standalone plugin wrapper for iOS.

    My overall point to you was that using AUM to host plugins will be more stable, less prone to failure, better maintained, and any additional processing overhead will be minimal.

  • ExAsperis99ExAsperis99

    I know that I'm beating the ground where a dead horse used to be, but I can't get this thought out of my head.

    What would the scam be?

    In what situation are the nefarious owners of Pulsar Modular popping Champagne and laughing all the way to the bank? This is terrible for them, too!

  • ElektrikDivaElektrikDiva

    I've spent the last 3 years buying loads of apps. I'm happy to buy them as I enjoy them and like to support small/new to iOS Devs but I'm already seriously thinking about drastically cutting back, especially on 'indie' dev stuff. It has to work for at least a few years otherwise I feel fleeced. I hate feeling fleeced!

    @Stuntman_mike said:

    @wim said:

    @Alex_Zvook said:
    The problem is the total lack of respect for the users like me and many who already PAID and were left behind with no communication or any offer to return the money paid as this is not a 1 year old app!, We only know why the developer pulled it out because of a vague facebook response to a comment, no official statement or acknowledgement, nothing! and when looking for more info on this developer we found this is not the 1st time the developer releases an app to later abandon it and keep the money of the customers who trusted him with no explanation, see this post:

    If the app is no longer working for you, then I understand this feeling. Is that the case? If not, then I don't see where the letdown is. Nor do I see the justification for a refund if the app is still functional.

    (I had forgotten that the app is no longer functional for some people.)

    Not working 😩

    Hi All,
    +1.

    This interesting looking app Crashes upon opening on my latest updated software on a newish Ipad 12.9. so I reported the issue it to the DEV who apologized to me about the problem and said that they would fix it (Not). Apple needs to rein in the wild west on releasing dishonest DEVS delivering their subpar or non performing APPS. Aren't these things filtered out and tested by someone at APPLE if it at least opens and works as advertised before being cleared for being all set and ready to use as a real functional release and BEFORE taking hardworking peoples hard earned cash by insuring the thing actually works as described in the APPLE APP store? Or am I being naive that such quality control measures is a just a dream of mine? Apple is on the hook for releasing non functioning crapware as well as any if the underperforming or non responsible DEVs for their products that they sell. The stinkers (both Apps and shady Devs) need much better weed pruning by APPLE to insure delivery of consistant high quality APPS. Thats just basic solid business sense. Anything less than that rips off the honest music app buyer. As music consumers most here are happy to support Indie Devs so we do deserve better APP products and at the very least a functional working APP! I don't care if its free or IAP or whatever it does not matter to me cuz all released NEW APPS must at least work!!! Shame on anyone involved in releasing this crapware to us-well meaning and supportive music APP lovers & financial supporters. PS APPLE should automatically refund us in full for any pulled and paid for APPS and warn us when they will pull it well in advance of it happening. Grrrrrrrr.... Another vexing issue of mine! Cheers, ED

  • NeuMNeuM
    edited May 2022

    @ExAsperis99 said:
    I know that I'm beating the ground where a dead horse used to be, but I can't get this thought out of my head.

    What would the scam be?

    In what situation are the nefarious owners of Pulsar Modular popping Champagne and laughing all the way to the bank? This is terrible for them, too!

    Is it? They collected whatever money they could from IAP sales and then decided to end the app. No more updates. Did they really make money? Did they lose money? Who knows?

    And this is a pattern of behavior according to others here. Sell the app, end the updates and support.

    I'd be delighted to be proven wrong and see them make minimal updates to the app so it's compatible with the latest version of iOS and also rework their app pricing for new buyers so they make money on the initial sale and not 100% on the IAP upgrade.

  • Alex_ZvookAlex_Zvook

    @Alex_Zvook said:
    Someone already commented on their facebook page about this and this is their reply again with their usual B.S. blaming others

    As I mentioned before I think this dev deserves to be exposed more so he can at least restore the IAP activation or give minimal support or just refund the money to the ones who paid him less than a year ago!, I understand this happening with very old apps but this is not even a 1 year old app!

    https://www.facebook.com/pulsarmodular
    [email protected]

  • NeuMNeuM

    @Alex_Zvook said:

    @Alex_Zvook said:
    Someone already commented on their facebook page about this and this is their reply again with their usual B.S. blaming others !

    As I mentioned before I think this dev deserves to be exposed more so he can at least restore the IAP activation or give minimal support or just refund the money to the ones who paid him less than a year ago!, I understand this happening with very old apps but this is not even a 1 year old app!

    https://www.facebook.com/pulsarmodular
    [email protected]

    I think the damage they've done to their own reputation will cost them far more in the long run.

  • YFPYFP

    Doesn’t work for me either, the app doesn’t even load. I suggest more people writing to [email protected] and [email protected] direct to let them know what a rip off the IAP was and to warn others not to deal with them until they do the right thing.

    Their most popular YouTube video could also do with some more warning comments and a links back to this thread:

    Apple make even raising a complaint ridiculously difficult, let alone a refund. There should be a way to get a full refund when an app fails to deliver on its basic functionality in less than 12 months of the purchase. I will never buy from Pulsar Modular again.

  • Alex_ZvookAlex_Zvook

    @YFP said:
    Doesn’t work for me either, the app doesn’t even load. I suggest more people writing to [email protected] and [email protected] direct to let them know what a rip off the IAP was and to warn others not to deal with them until they do the right thing.

    Their most popular YouTube video could also do with some more warning comments and a links back to this thread:

    Apple make even raising a complaint ridiculously difficult, let alone a refund. There should be a way to get a full refund when an app fails to deliver on its basic functionality in less than 12 months of the purchase. I will never buy from Pulsar Modular again.

    YouTube blocks links to other sites that is not another YouTube video, there are recent comments there from other users as well on their facebook page, I guess if all of us who feel cheated by this developer start exposing him publicly he could at least REFUND our money as clearly he has no intention on fixing their iOS apps

  • YFPYFP

    @Alex_Zvook said:
    YouTube blocks links to other sites that is not another YouTube video, there are recent comments there from other users as well on their facebook page, I guess if all of us who feel cheated by this developer start exposing him publicly he could at least REFUND our money as clearly he has no intention on fixing their iOS apps

    If not a link just referencing the forum and the thread title should be enough

  • Alex_ZvookAlex_Zvook

    BTW, here's the other thread where the dev pulsarmodular gets exposed for doing the same of abandoning a recent app with lame excuses:
    https://gearspace.com/board/product-alerts-older-than-2-months/1317742-lunar-lander-audio-effect-plugin-pulsar-modular-2.html?fbclid=IwAR0TOL_V6G1mV-V61gWUFNXK9K4PFM7S_OHQuCotXIyFQyZGyVguiLHgTK4

  • Stuntman_mikeStuntman_mike

    Ouch…

    “Why should anyone give you money when you will just pull the plugin off your site after a year or two and then drone on about how great you are instead of apologising and offering refunds or proper support?

    Time to get in your Lunar Lander and fly back down to earth.”

    “I do understand ending support for a plug-in due to technical reasons, but it is lousy how existing customers are treated. Why can’t we still download the P900 software we bought? Did I miss that explanation? Has an upgrade path to the upcoming version been mentioned? It appears that part of what the new owners bought was the customer base, but they aren’t doing anything for those customers. I really would buy Lunar Lander but I don’t trust this company.”

  • Stuntman_mikeStuntman_mike

    To be forthcoming, it this type of software chaos that made me buy hardware last year.

  • McDMcD

    @Stuntman_mike said:
    To be forthcoming, it this type of software chaos that made me buy hardware last year.

    "That's my story and I'm sticking to it." I've gone 15 days so far without buying and hardware.
    Before that I got to 216 days. I'll bet most f us have crates full of hardware.

  • NeonSiliconNeonSilicon

    @McD said:

    @Stuntman_mike said:
    To be forthcoming, it this type of software chaos that made me buy hardware last year.

    "That's my story and I'm sticking to it." I've gone 15 days so far without buying and hardware.
    Before that I got to 216 days. I'll bet most f us have crates full of hardware.

    I have crates full of hardware. Actually it's all cables and power bricks to things that I have no idea what they are or where they went.

  • NeonSiliconNeonSilicon

    @ExAsperis99 said:
    I know that I'm beating the ground where a dead horse used to be, but I can't get this thought out of my head.

    What would the scam be?

    In what situation are the nefarious owners of Pulsar Modular popping Champagne and laughing all the way to the bank? This is terrible for them, too!

    That's my take too. Their business decisions and customer support makes me think they are pretty much toast.

  • CharlesalbertCharlesalbert

    When You buy a software You accept that something like this could happen in the future.
    The owner of Pulsar Modular, personally speaking, was always super responsive fixing bugs and help with pc activation.
    Their products are very expensive on pc platform and I think that they do this price politic since they have low volumes of selling and they have to make the business sustainable

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