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Comments
Exactly. I read that and I about lost my shit . I marked it as “not helpful “ too. Not sure if that does anything but that’s the kind of “review” that gives the community a bad name
😂 👍
Some negative user comments will always be valid. Fair play to them.
That being said though, negative user ratings, as a genre, is absolutely toxic - no matter where you look, from TripAdvisor to yelp to Google play store to the app store. Just awful, dripping with entitlement and ignorance.
I own almost all of their stuff at this point but they deserve more cash for the quality that they put out. No problem
Those who find AD plug-ins expensive should get Drambo and create the plugins themselves.
Apart from those pesky drive by’ers who can’t be bothered to learn the app or course.
Totally agree.
I bought Quanta some time ago, specifically to import my own samples, but found the sample import function didn't work. I emailed Audio Damage about this but didn't get a response... so I searched a bit on Google and found it to be very common to not hear back from them. However I did find a fix was to perform half the sample import, then minimise the app, then go back to app and perform 2nd part of import - and that worked.
Following this I left a 3 star review saying how good the app was but it was disappointing to have a major feature not working and not to have received any help or reply from tech support.
On reading this thread I went back to Quanta and found they issued a fix for this 4 months ago, which is great and I've now edited my review and upped it to 4 stars. I also have Other Desert Cities, which I love so have gone in and given that a 5 star review.
My kindly intentioned advice to Audio Damage would be that your apps are really awesome, but your tech support not so good. Please do triple the price of your apps, if they work, they will be well worth it - but I hope the other 'tricks up your sleeve' are to produce software that functions as advertised and to actually reply to people who contact you needing help.... because I suspect that's the trick that will most benefit your reviews (which generally seem pretty positive to me).
Brilliant comment!
Discord4 is a good one. A bit underrated I think.
BTW AD Chris is not alone. Igor's reply to his tweet about raising prices:
As I said I think a lot of developers were kind of playing it safe and waiting for someone to make the first move to begin shaking things up. If that hypothesis is correct, and the proposed idea doesn't earn immediate and universal contempt, expect the change sweeping through the landscape in the blink of an eye, even if some devs will try to ride the PR waves of being the discount guys.
Your friend should immediately triple his prices and put an end to the one star reviews!
But joking aside, if I have paid a lot more for a product that doesn't work as expected, I'm more likely to leave a less than favourable review. But only time will tell I suppose ...
It’s logical if prices increase customers will expect an increase in quality, in line with that increase.
As for time, well timing is everything, tough times equals tough choices, food for thought.
I've always held some reverence for developers, ever since getting the chance to rub shoulders with many, over at KVR. I see them as artists in their own right, not just as developers of tools for artists. What goes for other artists can also apply to developers in the sense that what makes them good at what they do doesn't always always coincide with being good with others, especially when those others express opinions that are perceived in any way other than 100% positive.
These tools/creations are like their little children, as art to artists. It's not a surprise they can act so protective of their work and egos. This is normal human-behaviour. The problem is that being online makes these interactions even more fraught with potential difficulties. So I do share the opinion that their interaction on forums be with at least some veil of protection.
But that extra level of consideration (Gratitude, even) should only go so far. These people are not above 'the law', and need to behave in a way that is in line with community guidelines.
Though I was never on the end of or privy to any of Chris' outbursts, he had developed quite a reputation for, let's just say, being a little cantankerous. But as alluded to earlier, that doesn't make him a bad bloke; just perhaps not the best person for these kinds of online community. And I'd be surprised if he didn't agree. Twitter seems like a better environment, perhaps.
As for certain other developers
If you're someone who's self-aware enough to use a fictitious sci-fi character by way of a foil/buffer between yourself and those you're trying to communicate with, perhaps that self-awareness might extend to acknowledging that at least some proportion of the time, 'you' are definitely the problem.
As for the main topic, in question: I wholly support the price-rise, for him and anyone else who takes the chance. I hope that the extended community gets behind them, and continues to pay for good products.
The gold-rush is over, and in its wake are missing apps, missing developers and a market that might likely collapse completely were it not for users buying everything in site 'cause "...Price of a coffee"...and G.A.S
I must say that so far I have always been relaxed and often compassionate in my dealings with developers. Even if certain features did not work as expected at the beginning or bugs were not fixed promptly or not at all (AD Eos2 preset saving), with the so far mostly incredibly low prices and with often unbelievable price/performance ratios, I really had more important things to do than to get upset about it. Especially knowing with which difficulties many devs have to fight their often one man businesses.
But if the prices now increase significantly, so will my demands. I expect then clean beta tested and from the start working apps whose inevitable minor bugs are fixed very promptly and a well understandable manual or appropriate YT instruction videos, in the best case both.
I have no problem to support devs in their efforts to get good money for good work to make a living. At the same time, the rules of the market economy are tightening and at least my expectations of the product and service are rising at the same rate as the prices are rising.
In this context, when prices triple, the loss on abandoned apps also triples. Just because someone raises prices doesn't automatically mean they'll get their money's worth and ultimately abandon the iOS platform.
In order for this hole niche market to grow it needs way, way more exposure outside the 'zealot bubbles'.
(Forums, FB Groups, Youtubers etc. are 'bubbles').
Even if an entire community of say 10k would buy a developers app for $99 a pop it would probably sustain the app for maybe 1-2 years depending on how may people are in the team to begin with...
The next question is how many such apps would the same community be able to support on a yearly basis if the community doesn't grow but stays the same? (ie. preaching to the already converted).
I have most of the AD apps and have used them happily for many years without too many issues, minor niggles aside, but generally very stable for me and can work around things.
On balance their apps are probably underpriced, and I don't mind them raising prices if this frees them up to improve responsiveness and customer support. We shall see.
Even with a tripling in price many of AD's apps don't get much pricier than $20.
I suspect most of them in the end will land between $14.99 and $39.99 on iOS depending on complexity.
But even then the sales volumes need to go up drastically and that in turn requires constant marketing activities especially outside established circles whom are already aware of the products.
All this will do is get rid the dev of impulse buyers... which is only good for the wider community... in my book it’s good that the era of ‘have them all collectors’ is ending... it will allow users to appreciate what they have and make them think about what else they need...
it’s weird but it was imo closer to what starting desktop musicians often do with pirated software, but while those users keep their mouths shut, here we have a bunch of entitled crybabies (sorry).
Basically it all works backwards from what common sense would tell you.
At one point I drastically raised my mastering rates because I was tired of having to deal with brand new producers who didn’t know how to use their tools. They didn’t know how to export files at the correct settings, insisted on using laptop speakers only for producing, kept flooding me for revisions that didn’t make any logical sense, etc.
While the few bad apples comment might seem out of line based only on reviews, if he’s getting flooded with support requests for basic things it can get old fast spending your time dealing with that. Higher rates definitely tend to attract more experienced musicians and honestly makes life a lot easier and your job more enjoyable.
So I get it. Though I also would have maybe phrased the whole thing differently too.
Same here. I engineer and mix for a living (master when needed) and when I raised my rates, the quality of my clientele went way up. Audio Damage could have phrased their post differently but they’re not totally off base with what they’re proposing.
The age of coffee priced apps on a premium and ubiquitous - and “mature” - platform are over. I like another poster am saddened about the lack of pioneering experimentation that the first generation of developers had in addressing the strengths and weaknesses of iOS and it’s multipronged menagerie of hardware and software.
However, I feel that developers should be compensated fairly and if that means an app is now 20$ instead of 5$ I support that - whatever the reasons. Prices on the desktop are double again the 20$ mark on iOS.
Charging professional prices for professional apps or services should be encouraged in any area of they economy, no withstanding liars grifters and money grubbing louts eager to grab cash from the hot trends and unsuspecting.
I do have to agree that their reviews, at least the ones I saw, didn't look too bad. That said I spent a few minutes leaving positive review of their apps that I use a lot and value; I'm afraid I'm not in the habit of doing that for apps I like. And, having seen blatant examples of review fraud at Amazon.com, I do have to say that when I'm contemplating an app purchase, I usually spend some time with the negative reviews specifically (and try to take them with a grain of salt). So I kind of buy that even a few negative reviews could have an adverse effect on sales. And there are a lot of dumbshits out there reviewing apps on the app store.
I've been thinking for a while that music apps on iOS/iPadOS are unsustainably (low) priced; I just don't see how the economics of supporting multiple $5-$15 sort-of niche products as a small development shop could possibly work. So, I've been kind of expecting that the developers who want to survive will have to start increasing prices rather significantly. If this is AD doing the math and making that same determination then that's understandable, and I can even understand wanting to construct a better narrative than "we realized we're not charging nearly enough for our apps, buckle up". So maybe that's at work here, and AD is just not particularly good at PR/marketing (it sounds like that might be the case). "Good with the public" is a specialized skill set that does not always accompany "good at developing software", to put it generously.
Fortunately coffee priced apps will always be a thing , it's the nature of iOS and mobile platform
It doesn't mean that top notch apps will be cheap , it's irrelevant
My issue with it lies more in raising prices on software products that have existed for years. I wholeheartedly support developers charging more for desktop grade apps, but it feels slimy to do that years after an app is released. Kind of reminds me of the Op-1 price hikes, only at least TE could justify it with the increased cost of hardware, shipping, etc. There are few if any increased costs associated with an existing piece of software that's hosted by Apple and digitally distributed
You don't think the cost-of-living increases justify price-hikes?
Not by 300%!
See… I can get down with that. For me specifically, it’s not the raising of the prices per se, it’s the attitude I have an issue with . And the fact that the guy apparently has a history of it per previous posts, well… in business if you view and treat your customers like garbage , karma will come back and bite you in the ass. (Unless you’re Xfinity , apparently, but that’s a rant for a different time. )
I do have a bit of a concern, though… I’m wondering what kind of filtering process goes into these reviews. As previously mentioned , a lot of my reviews have never posted to the App Store… and these were all positive 5 star reviews , mind you. I did two more a week ago (for IVCS3 and Bleass Omega, for what it’s worth ) and they’re not up either. I seriously doubt it’s the developer rejecting it ; obviously it’s on Apple’s end. Now why that is, well, that’s a whole other can of worms