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Comments
This seems to be their style, oversharing their inner thoughts. Their exit from Eurorack years back was a full-throated tantrum about customers expecting bug-free modules. It was hella embarrassing and tainted the brand for me a bit.
It's best to keep your thoughts about crappy customers to yourself. Just raise prices and say, "it's inflation, sorry."
Yeah, I don't disagree there. A lot of smaller business would do really well to work with a PR/Marketing firm or at least read a book on the subject.
Yes, the workings of the App Store seem to be a mystery wrapped in an enigma on both the approval and review side of things. For a lot of apps that I see regularly discussed on this forum, there are no written reviews more recent than like 3 years ago and that seems...incredible. I'm sure they do have some algorithm to try and detect review fraud. It probably works about as well as Siri 😆
Yeah, for sure. It may seem harmless to rant publicly, but it’s not - especially for small, boutique-like companies like AD. Please excuse me: What good do you accomplish ranting publicly other than coming off like a jerk? 😢 Customers have license to share feedback. AD needs to keep all communication positive because they need all the positive energy they can accumulate 🙌🏽
I appreciate what you are saying @CapnWillie but big business and “big” people can use their resources to control their narrative - to some degree, so that manipulation is a problem for another place.
Several years ago I helped my church navigate hate and attacks from former members who were upset about moving to a new location. It’s a long story and got very ugly, but love and positively from our end prevailed and many of those disgruntled members came back. This past weekend we finally opened our sanctuary after years of challenges 🙏🏻
Hopefully AD considers a new narrative for themselves when they feel attacked, a new way to respond that invites growth ❤️
If a company finds out that their old pricing doesn’t provide enough income, they have to do something about the pricing…just raising the prices of future products may not be sufficient.
Pricing that worked years ago, might not work anymore. It might also be that one finds that the apps were always underpriced and that it isn’t feasible to pretend otherwise.
Similarly, you might take a job and realize after years and starting a family that isn’t providing enough income for you to support your family and also isn’t providing life satisfaction. I don’t think it would be slimy to demand a wage increase particularly when you find out that other people are being paid more for the same work.
A few developers have quietly walked away from iOS development over the last few years because they haven’t been able to earn a reasonable income…and no longer found it satisfying enough to compensate for the poor income.
I think the bad user review mention by them isn't really the problem at all. I think they just wanted to up the price on their stuff and used that as an excuse to do it. I don't think we'll ever know for sure. I've reached out to them several times on issues and always get nothing from them. Their attitude does't bother me because I don't buy anything from them anymore 😂
Accumulated over all the years they've been under-priced?
They are going to get a very select group of users if they want to do business this way.
Isn't that the idea?
“Very select” also means “much smaller”. Only the developer can determine if their strategy is working.
Definitely think you’re right….especially since the cheaper or free apps from them seem to be the ones with better reviews! If anything , I would expect something like RatshackReverb (which I use and like ) to have bad reviews, not because of its own failings but because it’s a quite faithful recreation of a frankly bad unit from the 80s …anybody who’s not familiar with the original RadioShack gear wouldn’t get the joke behind it. Yet that at 99 cents has a 4.7 average rating, the free RoughRider3 (which I’m not a fan of) has a 4.6… compare that to some of the others . So yeah, it’s not the pricing at all
But the rise should hopefully take care of that, while perhaps relieving certain other burdens. But I'm inclined to believe that people will just keep buying good tools, as they've continued to do on desktop where the prices are exponentially higher.
Either way, I think good apps will sell.
And if people can't see why apps like Enso, ODC etc. shouldn't at least cost $20 - $30, well...
I get the impression AD make the bulk of their money on desktop platforms, so it seems like a good idea, on iOS, to only cater to those who appreciate these products (and from other developers) for what they are.
Yup, and the poor attitude won’t help earn any new customers.
Compare it to someone like Paul from 4pockets. Copperhead is honestly good enough where $11.99 is a bit low for what’s there…yet it’s gone on sale to be even less than what it is now right before an update where new features are added…and he does a video explaining how to use the new features. To me that’s incredibly awesome.
Out of those two, I know which one I’d support.
You catch more flies with honey vs vinegar
Both developers have been under-charging. I'd be surprised if Paul is pricing his apps like this because he doesn't think they're worth more. He is tied to the perceptions and expectations of the market thus far. I'd say his apps are under-priced by a factor of 3-4...at least!
He strikes me , at least based on his videos, as someone who has a genuine passion for what he does
Having a genuine passion for something and being adequately compensated are not mutually-exclusive.
Paul from 4pockets strikes me as a prime example of someone who is doing it for the love of creating, but is at this point supporting an extraordinary number of apps for a one-person shop. It seems like a recipe for potential burnout to me. Of course I've never seen his books, or AD's. I support them both because I find their apps useful. I agree that 4P seems to be more iOS-user-focused than AD, but not so much that it'd preclude me from buying AD apps. I'm not so gregarious that I can't feel some empathy for some of the attitude that comes across in a lot of indie devs' public communications
There are a lot of dumbasses out there reviewing apps.
Per @NeuM AD will certainly get fewer sales with 3x higher prices. I suppose if sales rates don't go down more than, say, 50%, then it'll be worth it. And I bet they'll keep some of the apps like Ratshack reverb cheap to draw in customers. Either it'll work or they'll start steeply discounting and/or exit the iOS marketplace in short order. It'll be interesting to be see how it goes. They may be sharply increasing prices with the intent that they'll do frequent "50% off" sales to goose revenue.
It's quite funny in a context when there was a sale of most of the AD apps, and prices were discounted to 1-3€ per app
Oh no, I know that…I only said that because it’s something I find admirable. As stated, he’s an example of someone I do support and I think others should too
Not to be pedantic, but I'm not sure what you mean by "admirable". It seems to infer he's pricing his apps this way because either he thinks they aren't worth more or because he's being charitable and just wants to help everyone make music with cheap product.
I aways got the impression that he understands there's very little money in this unless you out-work, out-release or whatever it is he's doing, than his competitors...'cause it's the only way he can sustain it as a living. That's just speculation.
A++ character study
I’d probably be bored 2 beers in anyway and leave. Not a fan of high-pitched whining in casual conversations. He usually has a point, but when “disgruntled whiner smartass” is your character schtick, you have a very small window with which to be engaging and sociable enough so that people will allow you to get away with that character.
Happens all the time in the audio engineering world. I had sooooo many other engineers tell they did the same when I was lamenting about how much time I need to spend troubleshooting client computers just to get a proper mix down. Sure, you lose some customers but the price increase makes up for it.
Heck I think I actually GAINED more customers that way, It's surprising how much the appearance of professionalism (ie higher rates) leads to more confidence in people. You might think twice about someone's skill if they've been charging $20 for mastering, but if you see someone has been charging $100 for years you tend to think they know what they're doing to stay in business.
Not sure how (or if) that translates to app developers, the market is so different when you're selling a product and not a service.
Yeah not what I’m saying at all… not even close. I don’t know how else to put it. When someone’s love for what they do is visible, it makes me want to support them more. His apps could be the most expensive on the market , and I would still buy them . There’s nothing wrong with making money of course, but what’s wrong with enjoying what you do to make money at the same time? I dig that , I vibe with that…shit I don’t know what other words to use! Maybe it’s because music is my life and the only thing besides my wife and kids that bring me happiness or any kind of enjoyment in my life, especially over the past year, but when I see something with genuine passion for what they do, it actually makes me a little happier too even if just for a brief bit. I don’t see how that’s a bad thing .
One can't expect older apps to 'sell forever' without a refresh and when refreshed it's a 'new product' and it's up to the consumer to buy it again if they need it or not.
There's practically ZERO on-line advertising outside a certain scopes of 'already converted' users and without that the market won't grow. Those who know and are interested in the apps have most likely already bought them anyway.
It's also quite misleading to believe that a higher price-tag automatically guarantees higher quality, includes better support and longer life-span especially when we're dealing with smaller companies, one person leaves the team and the products become more or less abandonware...
They could try to make some extra cash by posting some music.
We all know that is where the real money is.
😭
Gotcha!
"but what’s wrong with enjoying what you do to make money at the same time? "
Absolutely nothing. That's the dream, right? it's also what I meant when I said these two things were not mutually-exclusive.
Seems we're mostly in agreement. Thanks for the clarification
Good deal…I struggle a bit with articulating myself , and have even before my strokes. I often say music is my first language, and for good reason lol
They totally screwed their Eurorack customers. Sold modules that didn't work, then pulled out of the market without fixing them. I own nearly all their apps, but I would not risk any real money on them given this track record.
😮
Koala is 5 dollars and so many people like and use it, folks have actually begged the dev to put some of the newer features behind an additional IAP so they can show some love. Maybe the world just doesn’t need another fancy reverb or delay